Whirlpool Mexico De
Carr. Miguel Aleman Km. 16.13,
Apodaca, 66634,
Mexico
Apodaca, 66634,
Mexico
52 8 1832 2000
Manufacturing
Whirlpool Mexico De Technographics
Whirlpool Mexico De Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Whirlpool Mexico De and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11520 Whirlpool Mexico De employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Whirlpool Mexico De has purchased the following applications: BBVA OpenPay Payments for Payment Processing in 2022, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Whirlpool Mexico De is running and its propensity to invest more and deepen its relationship with Openpay Mexico , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Whirlpool Mexico De revenues, which have grown to $1.22 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Whirlpool Mexico De intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Whirlpool Mexico De Tech Stack and Enterprise Applications
Whirlpool Mexico De ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Openpay Mexico | Legacy | BBVA OpenPay Payments | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Whirlpool Mexico De implemented BBVA OpenPay Payments as its Payment Processing solution on its website, establishing a direct payment gateway for online retail transactions. The deployment centers on e-commerce checkout flows, positioning BBVA OpenPay Payments to handle real time payment authorization and capture for card and alternative payment methods used by customers on the Whirlpool Mexico website.
Configuration focused on standard Payment Processing capabilities, including gateway authorization, tokenization for stored payment credentials, settlement orchestration, and reconciliation-ready transaction records. Integration options were exercised to embed payment flows into the site either through API driven checkout calls or hosted payment interfaces, enabling secure card data handling and token lifecycle management consistent with merchant payment operations.
Operational coverage spans the e-commerce channel and touches finance, payments operations, and customer service teams that manage transactions, refunds, and chargebacks. The BBVA OpenPay Payments implementation links front end checkout events to downstream order processing and financial reconciliation workflows, providing centralized transaction visibility for operational stakeholders across Whirlpool Mexico De.
Governance activities emphasize payment workflow controls, token governance, dispute handling processes, and alignment with regulatory and card network requirements for online merchants. The narrative reflects a platform level Payment Processing implementation of BBVA OpenPay Payments on Whirlpool Mexico De s website, supporting routine commercial payment functions and merchant settlement workflows.
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Whirlpool Mexico De AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Whirlpool Mexico implemented Salesforce Chat, formerly Salesforce Live Agent, on its public website to add a real-time web contact channel. The deployment uses Salesforce Chat within the Chatbots and Conversational AI category to handle consumer inquiries through the company web experience and is scoped to Whirlpool Mexico’s digital customer service channel.
The configuration includes an embedded web chat widget and standard conversational components such as pre-chat data capture, presence-based routing, skill queues, agent console handling, canned responses, and session transfer. Chat transcripts are persisted as interaction records to provide context for agents and support asynchronous follow-up workflows.
Operationally the implementation surfaces live sessions into the Salesforce agent workspace for handling and follow-up, aligning chat handling with existing customer support workflows. Governance and process controls center on chat queue rules, agent presence and routing policies, escalation workflows and defined operational hours to integrate the Chatbots and Conversational AI workflow with Whirlpool Mexico’s service operations.
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Whirlpool Mexico De Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Whirlpool Mexico De implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The public site and metadata indicate adoption of Google Workspace across the organization, confirming a cloud native, SaaS deployment model for email, calendaring, document collaboration, and conferencing for Whirlpool Mexico De.
The Google Workspace implementation centers on core Collaboration capabilities including Gmail, Calendar, Google Drive, Docs, Sheets, Slides, Meet, Google Groups, and Shared drives, managed through the Google Workspace Admin Console. Configuration patterns align with centralized account provisioning, role based access controls, data protection settings such as multi factor authentication and administrative security policies, and collaborative content workflows for document creation and sharing. Operational coverage is focused on Whirlpool Mexico De corporate and local operations in Mexico, with governance organized around centralized administration and policy enforcement to support cross functional collaboration and secure information exchange.
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Whirlpool Mexico De eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2022 | 2022 |
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Product Information Management | eCommerce |
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2022 | 2022 |
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Whirlpool Mexico De CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Whirlpool Mexico De TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Whirlpool Mexico De PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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Whirlpool Mexico De IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Whirlpool Mexico De
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Whirlpool Mexico De Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Whirlpool Mexico De IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Whirlpool Mexico De digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Whirlpool Mexico De Technographics
Whirlpool Mexico De is a Manufacturing organization based in Mexico,
with around 11520 employees and annual revenues of $1.22 billion.
Whirlpool Mexico De operates a diverse technology stack with applications such as
BBVA OpenPay Payments, Salesforce Chat (formerly Salesforce Live Agent) and Google Workspace (Formerly Google G-Suite),
covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Whirlpool Mexico De has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Openpay Mexico, Salesforce and Google.
Whirlpool Mexico De recently adopted applications including
Criteo Commerce Media Platform in 2023, Teads Platform in 2023 and Amazon CloudFront in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Whirlpool Mexico De’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Whirlpool Mexico De’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Whirlpool Mexico De technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.