Whirlpool of India
Plot No. 40, Sector- 44,
Gurgaon, 122002,
India
Gurgaon, 122002,
India
91 12 4459 1300
Manufacturing
Whirlpool of India Technographics
Whirlpool of India Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Whirlpool of India and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2377 Whirlpool of India employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Whirlpool of India has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2016, Farsight Leave Management for Absence and Leave Management in 2020, Haptik AI Platform for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Whirlpool of India is running and its propensity to invest more and deepen its relationship with SAP , Farsight , ServiceNow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Whirlpool of India revenues, which have grown to $801.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Whirlpool of India intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Whirlpool of India Tech Stack and Enterprise Applications
Whirlpool of India ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Whirlpool of India implemented SAP ERP ECC 6.0 as its ERP Financial backbone to centralize finance and procurement transaction processing across its manufacturing operations. The SAP ERP ECC 6.0 deployment established a single system of record for financial accounting and procurement workflows, positioned to support operational finance, accounts payable, and transactional cost control across the company’s India sites.
Configuration work emphasized procurement and inventory capabilities consistent with ERP Financial deployments, including Materials Management and inventory management functionality to manage JIT, non JIT and import supplier scenarios and vendor master data. The implementation aligned finance, procurement, inventory planning and vendor management processes, introducing structured procurement workflows and master data governance to support strategic sourcing, vendor development and supply chain de-risking.
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Whirlpool of India HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Farsight | Legacy | Farsight Leave Management | Absence and Leave Management | HCM | n/a | 2020 | 2020 |
In 2020, Whirlpool of India implemented Farsight Leave Management for Absence and Leave Management to support HR and payroll functions. Farsight concurrently worked with Whirlpool of India on payroll and tax automation, including issuance of Form 16 and Form 16A, which the vendor reported reduced time spent on statutory reporting for finance and payroll teams in India.
The deployment emphasized Absence and Leave Management capabilities typical of this category, including centralized leave administration, absence tracking, leave accrual calculations and approval workflows. Configuration work aligned leave records with payroll inputs to ensure leave balances and paid time off rules fed directly into payroll computations and statutory reporting steps.
Operational coverage focused on HR and payroll administration and finance processes across Whirlpool of India, with business functions impacted including payroll, statutory reporting and HR case management. Integrations were oriented around payroll and tax reporting workflows, embedding Farsight Leave Management data into the broader payroll and statutory filing sequence.
Module-level use for formal leave management at Whirlpool of India is inferred from Farsight's HCM and payroll engagement described in the testimonial rather than documented as a dedicated case study. The engagement explicitly delivered payroll and tax automation benefits for finance and payroll teams, reducing time required for statutory reporting.
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HR Service Delivery | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2017 | 2017 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting | HCM |
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2020 | 2020 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Workforce Analytics | HCM |
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2019 | 2019 |
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Whirlpool of India AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Haptik | Legacy | Haptik AI Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Whirlpool of India deployed Haptik AI Platform on its website, implementing a Chatbots and Conversational AI layer to support customer support and digital engagement. The Haptik AI Platform is positioned as the web-channel conversational interface for consumer inquiries and self-service interactions.
Configuration centered on conversational flow design, intent classification, entity extraction, FAQ automation, and escalation rules for human handoff, reflecting core Chatbots and Conversational AI functional modules. The Haptik AI Platform was configured to manage contextual follow-ups and to capture conversational logs and analytics for ongoing model refinement and content tuning.
Operational coverage emphasizes customer support and online engagement for website visitors, routing routine queries through automated dialogs and escalating complex issues to agents. Governance was instituted around conversation design standards and content update workflows to maintain response accuracy and training data quality for the Haptik AI Platform.
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Whirlpool of India Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2017 | 2017 |
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Whirlpool of India CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2022 | 2022 |
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Whirlpool of India ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Whirlpool of India PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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2D/3D Simulation | PLM and Engineering |
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2019 | 2019 |
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Whirlpool of India PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Whirlpool of India IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Database Management | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Whirlpool of India
| First Name | Last Name | Title | Function | Department | Phone | |
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Regional Chief Financial Officer | CXO | Finance | |
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CIO - AsiaCIO | CXO | IT | |
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Vice President & Head, Global Technology & Engineering CenterVice | VP | IT | |
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IT Director Asia | Director | IT | |
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Head of Finance, India | Director | Finance | |
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Senior Executive- Finance OperationsSenior | Director | Finance | |
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Management Information System Executive | CXO | IT | |
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Deputy Manager -IT operations | Manager | Finance | |
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Manager - Global IT Internal Audit | Manager | IT | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by Whirlpool of India Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Whirlpool of India IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Whirlpool of India digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Whirlpool of India Technographics
Whirlpool of India is a Manufacturing organization based in India,
with around 2377 employees and annual revenues of $801.0 million.
Whirlpool of India operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, Farsight Leave Management and Haptik AI Platform,
covering areas like ERP Financial, Absence and Leave Management and Chatbots and Conversational AI.
Whirlpool of India has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Farsight and Haptik.
Whirlpool of India recently adopted applications including
Haptik AI Platform in 2022, Adobe Commerce (ex Magento) in 2022 and Shoptimize in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Whirlpool of India’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Whirlpool of India’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Whirlpool of India technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.