Voorschoten, 2254 AG,
Netherlands
Wifi Experts Technographics
Wifi Experts Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Wifi Experts and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Wifi Experts employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Wifi Experts has purchased the following applications: Exact Online for ERP Financial in 2022, Microsoft 365 for Collaboration in 2018, FreshDesk Customer Support for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Wifi Experts is running and its propensity to invest more and deepen its relationship with Exact Software , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Wifi Experts revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Wifi Experts intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Wifi Experts Tech Stack and Enterprise Applications
Wifi Experts ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exact Software | Legacy | Exact Online | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022, Wifi Experts implemented Exact Online, an ERP Financial application, to manage core accounting and invoicing for its professional services business. Wifi Experts uses Exact Online as its ERP Financial solution for bookkeeping, VAT reporting, receivables management, and basic financial reporting, and the deployment is visible on the company website indicating a public-facing SaaS presence.
The implementation scope is consistent with a small enterprise footprint, with Exact Online configured to support SME chart of accounts, invoicing workflows, and bank reconciliation processes used by the finance and operations functions. Exact Online is surfaced on the corporate website, which suggests customer-facing invoicing or account access is part of the operational coverage, and the deployment follows the category norms for cloud-first ERP Financial implementations serving a 10-person professional services firm in the Netherlands.
|
Wifi Experts Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Wifi Experts implemented Microsoft 365 as its core Collaboration platform. The deployment centralized cloud first Microsoft 365 services for a 10 person professional services firm, standardizing email, Office productivity applications, and cloud document storage across the organization, and establishing Microsoft 365 as the primary collaboration environment.
Functional configuration emphasized typical Collaboration capabilities including hosted email, Office applications, SharePoint and OneDrive document collaboration, and real time communication tools. Microsoft 365 is referenced on the Wifi Experts public website, indicating the tenant is in use alongside web assets, and administrative governance is consolidated under a central administrator for user provisioning, access control, and basic security settings to align internal communications and client deliverable workflows.
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Wifi Experts CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Wifi Experts implemented FreshDesk Customer Support. The FreshDesk Customer Support application is deployed on their website to centralize customer inquiries and ticket intake for the company in the Customer Support function.
Configuration emphasizes core Customer Support capabilities typical for a small professional services firm, including web widget driven ticket creation, centralized ticketing workflows, a lightweight knowledge base for self-service, and automation for basic routing and canned responses. For an organization of roughly 10 employees the setup appears focused on simple agent assignment, priority tagging, and streamlined customer communications rather than enterprise orchestration.
Operational coverage is the customer-facing service team in the Netherlands, with the website acting as the primary intake channel. Governance is implemented through defined ticket ownership, basic priority and response rules, and maintenance of the knowledge base to ensure consistent handling of recurring support requests.
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Wifi Experts ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
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Wifi Experts IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Wifi Experts
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Wifi Experts Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||