AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

WINconnect Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
BTB - Building Telco Businesses Legacy BTB CINDY billing system Subscription and Recurring Billing ERP Financial Management n/a 2017 2017
In 2017, WINconnect deployed the BTB CINDY billing system as part of a vendor-hosted enablement stack to support bundled connectivity offerings sold to its energy customer base across Australia. The deployment placed BTB CINDY billing system at the center of subscription monetization for on-sold broadband services, aligning billing operations with the companys utility billing and customer account records. The implementation focused on Subscription and Recurring Billing capabilities, using the BTB CINDY billing system for subscription lifecycle management, recurring charge orchestration, invoicing and collections. Configuration work centered on recurring charge schedules, invoice generation templates and automated collections workflows, with standard subscription billing constructs such as account-level charge consolidation, proration handling and billing cycle management. Operational integration concentrated on service provisioning and order-to-cash flows within the BTB enablement platform, enabling bundled connectivity provisioning alongside existing utility services. The billing instance supported customer-facing functions across finance, billing operations and customer service, consolidating connectivity charges with energy invoices and enabling single-bill scenarios for WINconnect customers at a national level. Governance and process changes emphasized centralized billing operations and standardized invoice and collections rules within the BTB CINDY billing system, with operational ownership residing in WINconnects billing and finance teams. The implementation preserved the vendor-managed billing layer while embedding subscription and recurring billing controls into WINconnects existing customer care and revenue processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Genesys Legacy Genesys Cloud CX Call Center CRM n/a 2021 2021
Tag Management CRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at WINconnect

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by WINconnect Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WINconnect IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WINconnect digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD WINconnect Technographics
WINconnect is a Utilities organization based in Australia, with around 150 employees and annual revenues of $15.0 million.
WINconnect operates a diverse technology stack with applications such as BTB CINDY billing system, Microsoft 365 and Genesys Cloud CX, covering areas like Subscription and Recurring Billing, Collaboration and Call Center.
WINconnect has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as BTB - Building Telco Businesses, Microsoft and Genesys.
WINconnect recently adopted applications including Amazon EC2 in 2024, Amazon CloudFront in 2024 and Google Tag Manager in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WINconnect’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates WINconnect’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WINconnect technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.