List of BTB CINDY billing system Customers
Melbourne, 3205, VIC,
Australia
Since 2010, our global team of researchers has been studying BTB CINDY billing system customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BTB CINDY billing system for Subscription and Recurring Billing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BTB CINDY billing system for Subscription and Recurring Billing include: Boost Mobile Australia, a Australia based Communications organisation with 50 employees and revenues of $50.0 million, WINconnect, a Australia based Utilities organisation with 150 employees and revenues of $15.0 million, B2B Wholesale, a Australia based Professional Services organisation with 70 employees and revenues of $5.0 million, Zero 3 Communications., a Australia based Communications organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using BTB CINDY billing system, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The BTB CINDY billing system customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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B2B Wholesale | Professional Services | 70 | $5M | Australia | BTB - Building Telco Businesses | BTB CINDY billing system | Subscription and Recurring Billing | 2019 | n/a | In 2019, BTB - Building Telco Businesses deployed the BTB CINDY billing system as its Subscription and Recurring Billing platform. The BTB CINDY billing system was positioned to support BTB’s back end technical operations, including billing, provisioning, debt collection and credit management for its telco service portfolio. Implementation scope focused on data ingestion, normalization and billing orchestration. Functional capabilities implemented in CINDY included carrier data acquisition and cleansing, charge validation and correction workflows, managed disconnection reporting, account auditing, and scheduled report generation. The data team loaded flat files and Excel extracts into databases for reconciliation, used the billing portal to identify incorrect charges, and produced weekly, monthly and quarterly reports in Excel and Power BI for operational managers. Integrations were explicit and operational, connecting CINDY to carrier sources such as Optus, Telstra and AAPT, and to Salesforce and various carrier portals for data verification and ticketing. The system supported BTB’s Next Generation Network and service catalogue that includes NBN, ADSL, ISDN, SIP, Cloud PBX, Fibre, Ethernet, MPLS, 4G, Microwave Links, DaaS, IaaS and managed firewalls, enabling end to end service-to-billing traceability. Governance and operational workflows were formalized around data quality and prioritization, with the data analyst role responsible for cleansing, interpreting and normalizing carrier feeds, auditing customer services, and working with management to prioritize information needs such as Managed Disconnection Reports. Daily operational controls used CINDY alongside Salesforce and carrier portals to detect and rectify billing errors and to maintain consistent customer account data across Melbourne and Manila reporting stakeholders. | |
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Boost Mobile Australia | Communications | 50 | $50M | Australia | BTB - Building Telco Businesses | BTB CINDY billing system | Subscription and Recurring Billing | 2024 | n/a | In 2024 Boost Mobile Australia launched Boost Broadband enabled by a partnership with BTB and the BTB CINDY billing system. BTB provided white-label provisioning, customer support and subscription billing for the new broadband service, positioning the BTB CINDY billing system as the commercial billing engine for the product. The BTB CINDY billing system served as the Subscription and Recurring Billing platform for customer billing, invoicing and recurring payments. Implementation scope included customer account management, invoice generation, recurring payment orchestration and billing cycle automation, configured to support subscriber lifecycle workflows from order to ongoing billing. Deployment was embedded inside BTB’s white-label operational stack, with the BTB CINDY billing system operating alongside BTB provisioning and customer support capabilities for Boost Broadband across Australia. Operational coverage impacted Boost Mobile Australia business functions including customer service, billing operations and product management, with BTB handling the operational delivery of subscription billing for the broadband service. Governance and operational ownership centered on a partner model where BTB managed billing, invoicing and recurring payment operations under a white-label arrangement for Boost Mobile Australia. The narrative reflects Boost Mobile Australia BTB CINDY billing system Subscription and Recurring Billing alignment, with BTB responsible for day to day subscription billing and support for the Boost Broadband launch. | |
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WINconnect | Utilities | 150 | $15M | Australia | BTB - Building Telco Businesses | BTB CINDY billing system | Subscription and Recurring Billing | 2017 | n/a | In 2017, WINconnect deployed the BTB CINDY billing system as part of a vendor-hosted enablement stack to support bundled connectivity offerings sold to its energy customer base across Australia. The deployment placed BTB CINDY billing system at the center of subscription monetization for on-sold broadband services, aligning billing operations with the companys utility billing and customer account records. The implementation focused on Subscription and Recurring Billing capabilities, using the BTB CINDY billing system for subscription lifecycle management, recurring charge orchestration, invoicing and collections. Configuration work centered on recurring charge schedules, invoice generation templates and automated collections workflows, with standard subscription billing constructs such as account-level charge consolidation, proration handling and billing cycle management. Operational integration concentrated on service provisioning and order-to-cash flows within the BTB enablement platform, enabling bundled connectivity provisioning alongside existing utility services. The billing instance supported customer-facing functions across finance, billing operations and customer service, consolidating connectivity charges with energy invoices and enabling single-bill scenarios for WINconnect customers at a national level. Governance and process changes emphasized centralized billing operations and standardized invoice and collections rules within the BTB CINDY billing system, with operational ownership residing in WINconnects billing and finance teams. The implementation preserved the vendor-managed billing layer while embedding subscription and recurring billing controls into WINconnects existing customer care and revenue processes. | |
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Communications | 10 | $1M | Australia | BTB - Building Telco Businesses | BTB CINDY billing system | Subscription and Recurring Billing | 2024 | n/a |
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Buyer Intent: Companies Evaluating BTB CINDY billing system
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