Woolacombe Bay Hotel
C/O Glover Stanbury, 30 Bear Street,
Barnstaple, EX32 7DD,
United Kingdom
Barnstaple, EX32 7DD,
United Kingdom
44 12 7187-0388
Leisure and Hospitality
Woolacombe Bay Hotel Technographics
Woolacombe Bay Hotel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Woolacombe Bay Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 74 Woolacombe Bay Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Woolacombe Bay Hotel has purchased the following applications: Sweeply for Task Management in 2022, Access Guestline Hotel PMS for Hotel Property Management in 2022, Olark Live Chat for Chatbots and Conversational AI in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Woolacombe Bay Hotel is running and its propensity to invest more and deepen its relationship with Sweeply , The Access Group , SABRE or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Woolacombe Bay Hotel revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Woolacombe Bay Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Woolacombe Bay Hotel Tech Stack and Enterprise Applications
Woolacombe Bay Hotel HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sweeply | Legacy | Sweeply | Task Management | HCM | n/a | 2022 | 2022 |
In 2022, Woolacombe Bay Hotel implemented Sweeply, a Task Management application to centralize housekeeping workflows across its 63-room coastal property. The deployment targeted housekeeping and facilities operations, covering roughly 20 staff, and was led by the Housekeeping Manager to address real-time coordination, guest check-in and check-out readiness, and reduction of disruptive radio and phone traffic around guests.
The implementation used Sweeply’s mobile and web app model, delivered through online onboarding sessions, app access and a month long free trial, with live support during the initial adoption phase. Configuration focused on task assignment and scheduling, estimated cleaning times per room type, real-time room status updates, and in-app communication to replace paper lists, phone calls and walkie-talkies, enabling transparent assignment distribution and simple work sequencing for the team.
Sweeply was integrated with the hotel’s Guestline property management system, the integration linking check-out events in Guestline to automatic task creation and status visibility in Sweeply, and the integration was completed without additional fees. Operational coverage extended to front of house coordination for turnarounds, housekeeping and facilities teams, and provided management level visibility so the Housekeeping Manager could monitor progress and reassign tasks in real time.
Governance and change management included hands on training during the trial, phased staff onboarding across different age groups, and an acceptance period that reached full operational use within a month. Outcomes reported by the hotel include reduced setup time through estimated cleaning durations, improved in-shift communication and lower staff stress, and increased managerial focus on oversight rather than tactical fielding of calls, demonstrating Woolacombe Bay Hotel Sweeply Task Management alignment with housekeeping business functions.
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Woolacombe Bay Hotel ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access Guestline Hotel PMS | Hotel Property Management | ERP Services and Operations | n/a | 2022 | 2022 |
In 2022 Woolacombe Bay Hotel implemented Access Guestline Hotel PMS as its primary Hotel Property Management platform for a 63-room coastal property staffed by 74 employees. The deployment focused on centralizing reservations, check-in and check-out status, and room status management to support front desk, housekeeping and facilities operations in a single system of record.
Access Guestline Hotel PMS was configured to support room status workflows and time-based housekeeping planning, including configurable estimated cleaning times by room type and real-time room assignment capabilities consistent with Hotel Property Management functionality. Configuration emphasized operational visibility for department managers who operate without a general manager, enabling a shift from manual paper assignments to system-driven task allocation and scheduling.
The implementation included a live integration with the Sweeply housekeeping application, using the vendor link between Guestline and Sweeply to push automatic room status updates when guests check out and to trigger housekeeping tasks in real time. This integration removed reliance on radios and repeated phone calls by synchronizing check-out events from Access Guestline Hotel PMS into Sweeply so staff receive task assignments and status changes immediately. Operational coverage remained site-level, spanning front desk, housekeeping and facilities teams with roughly 20 staff in housekeeping and facilities directly benefitting from the connected workflow.
Rollout and governance were managed through online onboarding, a month-long trial period and live vendor support, with full team adoption achieved within a month and on-device training across age groups. Reported operational outcomes tied to the deployment include reduced internal communications noise, improved real-time visibility into room readiness, faster room assignment setup due to estimated cleaning times, and a shift in manager time from fielding calls to higher-level operational oversight.
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Reservation and Booking Management | ERP Services and Operations |
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2018 | 2018 |
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Woolacombe Bay Hotel AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Woolacombe Bay Hotel implemented Olark Live Chat on its public website. The deployment uses Olark Live Chat in the Chatbots and Conversational AI category to provide real time visitor messaging on booking and information pages. The implementation scope is web facing customer engagement to capture and respond to guest inquiries directly from the hotel site.
Configuration centered on core Olark Live Chat capabilities such as real time messaging, proactive chat invites, canned responses, visitor monitoring and chat transcripts to support reservation and guest services workflows. Operational coverage is limited to the public website, with chat sessions handled by hotel staff through the Olark operator console and routed according to internal availability and response procedures. Governance focused on establishing staff response protocols and retaining chat logs for follow up and service continuity.
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Woolacombe Bay Hotel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Woolacombe Bay Hotel PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2023 | 2023 |
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Woolacombe Bay Hotel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Woolacombe Bay Hotel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Woolacombe Bay Hotel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Hotel Manager | Manager | Operations | |
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Head Housekeeper | Director | Operations | |
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Marketing Manager | Manager | Marketing | |
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Apps Being Evaluated by Woolacombe Bay Hotel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Woolacombe Bay Hotel IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Woolacombe Bay Hotel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Woolacombe Bay Hotel Technographics
Woolacombe Bay Hotel is a Leisure and Hospitality organization based in United Kingdom,
with around 74 employees and annual revenues of $5.0 million.
Woolacombe Bay Hotel operates a diverse technology stack with applications such as
Sweeply, Access Guestline Hotel PMS and Olark Live Chat,
covering areas like Task Management, Hotel Property Management and Chatbots and Conversational AI.
Woolacombe Bay Hotel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sweeply, The Access Group and Olark.
Woolacombe Bay Hotel recently adopted applications including
Elastic Email API in 2023, Sweeply in 2022 and Access Guestline Hotel PMS in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Woolacombe Bay Hotel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Woolacombe Bay Hotel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Woolacombe Bay Hotel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.