World Vision
34834 Weyerhaeuser Way S,
Federal Way, 98001, WA,
United States
Federal Way, 98001, WA,
United States
1 800-777-5777
Non Profit
World Vision Technographics
World Vision Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by World Vision and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 World Vision employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that World Vision has purchased the following applications: Coupa Invoice for AP Automation in 2019, SilkRoad Performance for Performance and Goal Management in 2006, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems World Vision is running and its propensity to invest more and deepen its relationship with Coupa Software , Stripe , Rival (formerly SilkRoad Technology) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing World Vision revenues, which have grown to $2.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for World Vision intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
World Vision Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coupa Software | Legacy | Coupa Invoice | AP Automation | ERP Financial Management | n/a | 2019 | 2019 |
In 2019 World Vision implemented Coupa Invoice as its AP Automation solution to centralize and automate invoice processing across its global programs. The deployment targeted a distributed, resource constrained operating model that supports operations in roughly 100 countries and the movement of billions of dollars for relief and development projects, shifting paper based invoice workflows to an integrated spend management approach.
Coupa Invoice was configured to provide core AP Automation capabilities including electronic invoice capture, configurable approval routing, and automated matching and exception workflows consistent with accounts payable orchestration. The implementation emphasized a lightweight SaaS architecture to minimize on premise footprint, and the Coupa Invoice application was provisioned to support multilingual user interfaces covering more than 20 languages to accommodate field staff with limited technical training.
Operational coverage centered on the Financial Shared Services function and country program finance teams, with the cloud deployment designed to be reachable over low bandwidth links such as VSAT. The architecture leveraged Coupa Invoice as a centralized cloud tier to extend invoice validation and routing to remote sites, enabling standardized AP controls and a single source of invoice processing across regions.
Governance and rollout focused on process standardization and vendor partnership, with Coupa positioned as a collaborative implementation partner to help World Vision operationalize spend management in challenging environments. Documented outcomes from the engagement include automation of a previously paper based system for a global enterprise, provision of a lightweight IT footprint for resource limited regions, and delivery of easy to use, multi linguistic support in 100 countries, all implemented through the Coupa Invoice AP Automation deployment.
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Expense Management | ERP Financial Management |
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2019 | 2019 |
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rival (formerly SilkRoad Technology) | Legacy | SilkRoad Performance | Performance and Goal Management | HCM | n/a | 2006 | 2006 |
In 2006, World Vision implemented SilkRoad Performance as its Performance and Goal Management solution across its global and US HR operations. Vendor reporting from 2006 identifies World Vision as a customer of SilkRoad's WingSpan performance management offering and cites strong product adoption and growth that year, establishing the implementation timeframe and market uptake.
SilkRoad Performance was configured to deliver core performance and goal management capabilities, including cyclical performance reviews, objective setting and alignment, and manager-driven appraisal workflows. The deployment emphasized HR and line manager workflows typical of Performance and Goal Management systems, supporting recurring review cycles and goal tracking across organizational units.
Operational scope explicitly covered World Vision's US and international operations, with the application used for HR and performance management functions across regional and country programs. The implementation narrative from the vendor places emphasis on adoption and product growth in 2006, which reflects substantive uptake by HR and managerial stakeholders during that period.
Governance and rollout details are documented by vendor citation rather than internal process papers, with the 2006 reporting focused on customer listings and adoption metrics. The record confirms World Vision, SilkRoad Performance, and the Performance and Goal Management category as linked elements of the 2006 deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, World Vision implemented Microsoft 365 as its enterprise Collaboration platform. The deployment was positioned to consolidate corporate collaboration and communications across global teams and to support content workflows surfaced on their public website. World Vision Microsoft 365 Collaboration was adopted to support both internal productivity and external content publishing responsibilities within the organization.
Microsoft 365 was configured to deliver standard Collaboration capabilities, including Exchange Online for email and calendaring, SharePoint Online for intranet and content management, Microsoft Teams for chat and meetings, OneDrive for file sync and coauthoring, and the Office application suite for document creation. The implementation emphasized document management, content collaboration, unified communications, and shared workspace tooling consistent with typical Collaboration platform workflows.
Architecturally the implementation used a cloud tenant model with centralized administration, role based access controls, and global user provisioning to manage a large nonprofit environment. Operational scope covered collaboration and communications functions across departments and web content teams, with Microsoft 365 services surfaced on the World Vision website to support content workflows. Governance was structured around centralized tenant administration and role based policies to manage collaboration, content publishing, and information governance.
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Intelligent Document Processing | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2008 | 2008 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procure to Pay | Procurement |
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2021 | 2021 |
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Procurement | Procurement |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at World Vision
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by World Vision Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from World Vision IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the World Vision digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD World Vision Technographics
World Vision is a Non Profit organization based in United States,
with around 40000 employees and annual revenues of $2.90 billion.
World Vision operates a diverse technology stack with applications such as
Coupa Invoice, SilkRoad Performance and Microsoft 365,
covering areas like AP Automation, Performance and Goal Management and Collaboration.
World Vision has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Coupa Software, Rival (formerly SilkRoad Technology) and Microsoft.
World Vision recently adopted applications including
Mavro Imaging in 2025, Lytics Decision Engine in 2021 and Coupa Procure to Pay in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of World Vision’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates World Vision’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete World Vision technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.