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List of SilkRoad Performance Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
First Interstate Bank Banking and Financial Services 3500 $850M United States Rival (formerly SilkRoad Technology) SilkRoad Performance Performance and Goal Management 2006 n/a In 2006, First Interstate Bank implemented SilkRoad Performance for Performance and Goal Management. The deployment is documented in SilkRoad Technology's customer list for the WingSpan offering, identifying First Interstate Bank as a U.S. user of SilkRoad Performance during the vendor's 2006 expansion period. Reported functional coverage centered on HR performance workflows, including goal cascading, appraisal automation, and structured performance review management. SilkRoad Performance was used to configure periodic appraisal cycles, manager and employee objective setting, and automated routing of reviews consistent with Performance and Goal Management capabilities. Operational scope focused on talent and HR functions within the United States, aligning goal setting with manager review workflows and automated notifications to enforce appraisal cadence. Governance changes emphasized standardized performance cycles and electronic appraisal processing to reduce manual steps in the bank's performance management process.
Miller, Legg & Associates Professional Services 100 $10M United States Rival (formerly SilkRoad Technology) SilkRoad Performance Performance and Goal Management 2007 n/a In 2007, Miller, Legg & Associates implemented SilkRoad Performance, also marketed at the time as WingSpan, to modernize HR performance workflows across its United States operations. The deployment targeted Performance and Goal Management use cases, standardizing biannual reviews and establishing a corporate goal cascade to align manager and employee objectives with firm priorities. The implementation centered on electronic review workflows and goal management capability within SilkRoad Performance, eliminating paper-based tracking and manual routing for appraisal cycles. Configuration emphasized review scheduling, manager and employee self-service for goal entry and appraisal responses, and administrative tracking to enforce the biannual cadence. Governance was formalized through standardized review processes and goal cascade rules, shifting review stewardship to HR and line managers and embedding auditability into performance documentation.
World Vision Non Profit 40000 $2.9B United States Rival (formerly SilkRoad Technology) SilkRoad Performance Performance and Goal Management 2006 n/a In 2006, World Vision implemented SilkRoad Performance as its Performance and Goal Management solution across its global and US HR operations. Vendor reporting from 2006 identifies World Vision as a customer of SilkRoad's WingSpan performance management offering and cites strong product adoption and growth that year, establishing the implementation timeframe and market uptake. SilkRoad Performance was configured to deliver core performance and goal management capabilities, including cyclical performance reviews, objective setting and alignment, and manager-driven appraisal workflows. The deployment emphasized HR and line manager workflows typical of Performance and Goal Management systems, supporting recurring review cycles and goal tracking across organizational units. Operational scope explicitly covered World Vision's US and international operations, with the application used for HR and performance management functions across regional and country programs. The implementation narrative from the vendor places emphasis on adoption and product growth in 2006, which reflects substantive uptake by HR and managerial stakeholders during that period. Governance and rollout details are documented by vendor citation rather than internal process papers, with the 2006 reporting focused on customer listings and adoption metrics. The record confirms World Vision, SilkRoad Performance, and the Performance and Goal Management category as linked elements of the 2006 deployment.
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FAQ - APPS RUN THE WORLD SilkRoad Performance Coverage

SilkRoad Performance is a Performance and Goal Management solution from Rival (formerly SilkRoad Technology).

Companies worldwide use SilkRoad Performance, from small firms to large enterprises across 21+ industries.

Organizations such as World Vision, First Interstate Bank and Miller, Legg & Associates are recorded users of SilkRoad Performance for Performance and Goal Management.

Companies using SilkRoad Performance are most concentrated in Non Profit, Banking and Financial Services and Professional Services, with adoption spanning over 21 industries.

Companies using SilkRoad Performance are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of SilkRoad Performance across Americas, EMEA, and APAC.

Companies using SilkRoad Performance range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 33.33%.

Customers of SilkRoad Performance include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified SilkRoad Performance customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Performance and Goal Management.