Gardena, 90248, CA,
United States
WSS Technographics
WSS Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by WSS and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 WSS employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that WSS has purchased the following applications: Amazon Pay for Payment Processing in 2021, Aptos Point of Sale for Point Of Sale in 2024, Aptos Analytics for Analytics and BI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems WSS is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Aptos , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing WSS revenues, which have grown to $425.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for WSS intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
WSS Tech Stack and Enterprise Applications
WSS ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, WSS implemented Amazon Pay on their website, deploying Amazon Pay as a Payment Processing option within the online checkout flow. The implementation uses Amazon Pay’s front-end wallet widget and server-side payment APIs to enable wallet authentication, tokenized payment authorization, and card on file capabilities for web purchases. This positions Amazon Pay as the online payment provider for the company’s e-commerce checkouts.
Operational scope is the retailer’s e-commerce site, impacting e-commerce, payments, and customer service functions responsible for order capture and payment handling. Deployment architecture centralizes payment calls through Amazon Pay endpoints from the site backend, allowing the web checkout to invoke authorization, tokenization, and wallet-based payment flows via Amazon Pay APIs. Governance emphasis was on configuring accepted payment methods, authentication flows, and checkout orchestration to standardize Payment Processing across the online channel.
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WSS ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aptos | Legacy | Aptos Point of Sale | Point Of Sale | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, WSS deployed Aptos Point of Sale across 100+ stores in the United States, implementing a Point Of Sale solution to streamline and enhance in-store selling and associate workflows. The rollout leverages Aptos ONE POS as a mobile-first application built on the Aptos ONE microservices-based platform, targeting reduced hardware footprint and more flexible associate mobility on the selling floor.
The Aptos Point of Sale implementation emphasizes mobile device deployment and a clean user interface, with configured capabilities that surface customer preferences and purchase history, real-time inventory visibility, access to promotional offers, and simplified transaction workflows. The deployment reflects a focus on usability and rapid training, with Aptos ONE POS positioned to support untethered selling and assisted service use cases across stores.
Operational integration aligns the Aptos Point of Sale with WSS use of Aptos modules for Merchandising, CRM, Order Management System fulfillment, Sales Audit, and Analytics, creating a connected retail stack for inventory accuracy, customer engagement, transaction auditing, and performance reporting. The Aptos ONE microservices architecture supports extensibility and composable integration points between POS transactions and upstream merchandising and OMS processes.
Governance and process changes center on shifting associate workflows from fixed registers to mobile-enabled interactions, updating training procedures to the simplified UI and workflows of Aptos ONE POS, and enabling store teams to support a growing footprint of new store openings. The approach emphasizes operational agility through platform extensibility so WSS can adapt store selling patterns and promotional execution as customer needs evolve.
Explicit outcomes cited by WSS include streamlined and enhanced in-store experiences for shoppers and associates, a reduced hardware footprint in stores, faster associate training due to user-friendly interfaces, and closer alignment between employee satisfaction and customer satisfaction as part of their retail operating model.
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Retail Management | ERP Services and Operations |
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2024 | 2024 |
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WSS Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Aptos | Legacy | Aptos Analytics | Analytics and BI | Analytics and BI | n/a | 2024 | 2024 |
In 2024, WSS implemented Aptos Analytics as part of its Aptos ONE technology footprint. Aptos Analytics is positioned on the Aptos ONE microservices based platform and was introduced alongside WSS' broader Aptos ONE POS rollout across 100+ stores in the United States.
The Aptos Analytics deployment spans core Analytics and BI capabilities, delivering centralized reporting, role based dashboards, and operational business intelligence for retail functions. Aptos Analytics configures data models and visualization layers to surface sales trends, inventory positions, customer behavior and order fulfillment status, supporting merchandising planning and store operations workflows.
Integrations are explicit to WSS' existing Aptos estate, with data feeds linked to Merchandising, Aptos ONE POS, CRM, Order Management System OMS and Sales Audit modules. The implementation ingests transactional and master data from store devices and corporate systems to create unified retail datasets for analysis across channels.
Governance and operationalization established centralized data feeds and reporting ownership to align store leadership, merchandising and IT teams, and to support faster access to business performance metrics. Aptos Analytics supports WSS business functions including merchandising, store operations, customer engagement and fulfillment, enabling those groups to consume standardized Analytics and BI outputs for decision making.
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WSS Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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WSS eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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WSS SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2024 | 2024 |
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WSS CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2024 | 2024 |
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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WSS SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Performance Management | SPM |
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2024 | 2024 |
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WSS TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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WSS PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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WSS IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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WSS CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at WSS
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by WSS Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||