AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

WSS Tech Stack and Enterprise Applications

WSS ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Pay Payment Processing ERP n/a 2021 2021
In 2021, WSS implemented Amazon Pay on their website, deploying Amazon Pay as a Payment Processing option within the online checkout flow. The implementation uses Amazon Pay’s front-end wallet widget and server-side payment APIs to enable wallet authentication, tokenized payment authorization, and card on file capabilities for web purchases. This positions Amazon Pay as the online payment provider for the company’s e-commerce checkouts. Operational scope is the retailer’s e-commerce site, impacting e-commerce, payments, and customer service functions responsible for order capture and payment handling. Deployment architecture centralizes payment calls through Amazon Pay endpoints from the site backend, allowing the web checkout to invoke authorization, tokenization, and wallet-based payment flows via Amazon Pay APIs. Governance emphasis was on configuring accepted payment methods, authentication flows, and checkout orchestration to standardize Payment Processing across the online channel.
WSS ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aptos Legacy Aptos Point of Sale Point Of Sale ERP Services and Operations n/a 2024 2024
In 2024, WSS deployed Aptos Point of Sale across 100+ stores in the United States, implementing a Point Of Sale solution to streamline and enhance in-store selling and associate workflows. The rollout leverages Aptos ONE POS as a mobile-first application built on the Aptos ONE microservices-based platform, targeting reduced hardware footprint and more flexible associate mobility on the selling floor. The Aptos Point of Sale implementation emphasizes mobile device deployment and a clean user interface, with configured capabilities that surface customer preferences and purchase history, real-time inventory visibility, access to promotional offers, and simplified transaction workflows. The deployment reflects a focus on usability and rapid training, with Aptos ONE POS positioned to support untethered selling and assisted service use cases across stores. Operational integration aligns the Aptos Point of Sale with WSS use of Aptos modules for Merchandising, CRM, Order Management System fulfillment, Sales Audit, and Analytics, creating a connected retail stack for inventory accuracy, customer engagement, transaction auditing, and performance reporting. The Aptos ONE microservices architecture supports extensibility and composable integration points between POS transactions and upstream merchandising and OMS processes. Governance and process changes center on shifting associate workflows from fixed registers to mobile-enabled interactions, updating training procedures to the simplified UI and workflows of Aptos ONE POS, and enabling store teams to support a growing footprint of new store openings. The approach emphasizes operational agility through platform extensibility so WSS can adapt store selling patterns and promotional execution as customer needs evolve. Explicit outcomes cited by WSS include streamlined and enhanced in-store experiences for shoppers and associates, a reduced hardware footprint in stores, faster associate training due to user-friendly interfaces, and closer alignment between employee satisfaction and customer satisfaction as part of their retail operating model.
Retail Management ERP Services and Operations 2024 2024
WSS Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Aptos Legacy Aptos Analytics Analytics and BI Analytics and BI n/a 2024 2024
In 2024, WSS implemented Aptos Analytics as part of its Aptos ONE technology footprint. Aptos Analytics is positioned on the Aptos ONE microservices based platform and was introduced alongside WSS' broader Aptos ONE POS rollout across 100+ stores in the United States. The Aptos Analytics deployment spans core Analytics and BI capabilities, delivering centralized reporting, role based dashboards, and operational business intelligence for retail functions. Aptos Analytics configures data models and visualization layers to surface sales trends, inventory positions, customer behavior and order fulfillment status, supporting merchandising planning and store operations workflows. Integrations are explicit to WSS' existing Aptos estate, with data feeds linked to Merchandising, Aptos ONE POS, CRM, Order Management System OMS and Sales Audit modules. The implementation ingests transactional and master data from store devices and corporate systems to create unified retail datasets for analysis across channels. Governance and operationalization established centralized data feeds and reporting ownership to align store leadership, merchandising and IT teams, and to support faster access to business performance metrics. Aptos Analytics supports WSS business functions including merchandising, store operations, customer engagement and fulfillment, enabling those groups to consume standardized Analytics and BI outputs for decision making.
WSS Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2021 2021
Collaboration Collaboration 2017 2017
Collaboration Collaboration 2021 2021
WSS eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2021 2021
eCommerce Fraud Protection eCommerce 2023 2023
eCommerce eCommerce 2018 2018
eCommerce eCommerce 2021 2021
Personalization and Product Recommendations eCommerce 2017 2017
Product Review Management eCommerce 2018 2018
WSS SCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Order Management SCM 2024 2024
WSS CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2024 2024
Customer Support CRM 2017 2017
Marketing Automation CRM 2012 2012
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2018 2018
WSS SPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sales Performance Management SPM 2024 2024
WSS TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2021 2021
Governance, Risk and Compliance TRM 2021 2021
WSS PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
WSS IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2021 2021
WSS CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at WSS

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by WSS Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from WSS IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the WSS digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD WSS Technographics
WSS is a Retail organization based in United States, with around 1600 employees and annual revenues of $425.0 million.
WSS operates a diverse technology stack with applications such as Amazon Pay, Aptos Point of Sale and Aptos Analytics, covering areas like Payment Processing, Point Of Sale and Analytics and BI.
WSS has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS) and Aptos.
WSS recently adopted applications including Aptos Point of Sale in 2024, Aptos Merchandising in 2024 and Aptos Analytics in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of WSS’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates WSS’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete WSS technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.