Yodel
2nd Floor, Skyways Hub, Speke Road, Speke,
Liverpool, L70 1AB,
United Kingdom
Liverpool, L70 1AB,
United Kingdom
44 34 4755-0117
Transportation
Yodel Technographics
Yodel Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Yodel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3215 Yodel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Yodel has purchased the following applications: Unit4 Business World for ERP Financial in 2015, Cornerstone Saba Lumesse TalentLink Recruitment for Applicant Tracking System in 2018, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Yodel is running and its propensity to invest more and deepen its relationship with UNIT4 , Cornerstone OnDemand , Zellis or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Yodel revenues, which have grown to $714.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Yodel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Yodel Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UNIT4 | Legacy | Unit4 Business World | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Yodel implemented Unit4 Business World as its ERP Financial platform to centralize finance and accounting operations across the organization. The Unit4 Business World deployment was scoped to support the finance function, providing a single ERP Financial application for transactional posting and period close routines.
Unit4 Business World was configured to deliver core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, cash management, and financial reporting. The implementation incorporated configurable approval workflows, automated intercompany postings, and period close controls consistent with ERP Financial best practices.
The environment was integrated with UNIT4 Financials and other third party financial systems to support payments, bank reconciliation, and consolidated financial reporting across Yodel's UK finance organization. Operational coverage focused on finance and accounting teams, with integration touchpoints to external payment and banking feeds where required by treasury and reconciliation processes.
Governance was established through a centralized chart of accounts, role based access controls, and formal change control for configuration updates, enabling standardized financial processes and control over system modifications. Ongoing support responsibilities included maintaining Unit4 Business World financial configurations while supporting interoperability with UNIT4 Financials and third party financial systems.
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ERP Financial | ERP Financial Management |
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2013 | 2013 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cornerstone OnDemand | Legacy | Cornerstone Saba Lumesse TalentLink Recruitment | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, Yodel implemented Cornerstone Saba Lumesse TalentLink Recruitment as its Applicant Tracking System. The deployment centers on a web-embedded applicant portal, using a hosted apply endpoint at apply5.lumessetalentlink.com to surface the Cornerstone Saba Lumesse TalentLink Recruitment application form directly on Yodel's public careers pages.
The implementation includes standard Applicant Tracking System capabilities, including online application forms, requisition posting and lifecycle tracking, candidate profile storage, and configurable workflow automation for screening and shortlisting. Cornerstone Saba Lumesse TalentLink Recruitment was integrated into Yodel's branded careers experience with client-side components, leveraging the vendor-hosted apply scripts and local front-end JavaScript for UX adjustments.
Integration details are explicit in the deployment, with embedded Lumesse apply scripts referenced on the careers site and additional site-hosted assets such as talentlink/js/main.js and talentlink/js/custom.js to customize behavior and presentation. Operational ownership rests with recruitment and talent acquisition teams, and the implementation is exposed on Yodel's UK careers domain to manage candidate intake and application processing.
Governance and operational controls align with common Applicant Tracking System practices, including role-based recruiter access, configurable approval routing, and ATS workflow orchestration to standardize requisition handling and candidate lifecycle steps. The deployment ties Yodel Cornerstone Saba Lumesse TalentLink Recruitment Applicant Tracking System directly to recruitment workflows and candidate-facing application infrastructure.
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BackGround Screening | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Yodel deployed Ruby Live Chat on its public website. Ruby Live Chat is deployed as a web-embedded conversational interface, and it is classified in the Chatbots and Conversational AI category to support online customer engagement.
The implementation centers on an embedded web chat widget and the associated agent console functionality. Ruby Live Chat provides typical Chatbots and Conversational AI capabilities including session-based real-time messaging, automated greeting and routing behavior, canned responses and conversation logging, and transcript capture for post-interaction review.
Operationally the deployment is focused on Yodel's web support channel and customer service workflows, providing conversational handling at the point of site visit. The architecture is consistent with a widget-first, browser-executed client that connects to a hosted conversation backend and agent interfaces, enabling web support teams to manage live sessions and archived conversation records.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2017 | 2017 |
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PBX, VoiP and Phone Systems | Collaboration |
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2014 | 2014 |
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2016 | 2016 |
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Document Management | Content Management |
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2016 | 2016 |
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Document Management, Digital Signing | Content Management |
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2016 | 2016 |
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Web Content Management | Content Management |
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2021 | 2021 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Product Information Management | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Logistics Management | SCM |
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2012 | 2012 |
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Yard Management | SCM |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Remote Monitoring and Management | ITSM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Data Warehouse Appliance | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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VPN | CyberSecurity |
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2017 | 2017 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Professional Services | Professional Services |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at Yodel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Yodel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Yodel Technographics
Yodel is a Transportation organization based in United Kingdom,
with around 3215 employees and annual revenues of $714.0 million.
Yodel operates a diverse technology stack with applications such as
Unit4 Business World, Cornerstone Saba Lumesse TalentLink Recruitment and Ruby Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Yodel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UNIT4, Cornerstone OnDemand and Ruby.
Yodel recently adopted applications including
Zellis Background Checking in 2021, Ruby Live Chat in 2021 and CIVIC Ffora in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Yodel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Yodel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Yodel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.