Paris, 75009,
France
Younited Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Younited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Younited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Younited has purchased the following applications: Paycomet Call Center IVR for Payment Processing in 2020, Microsoft 365 for Collaboration in 2021, Decibel Insight for Customer Experience in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Younited is running and its propensity to invest more and deepen its relationship with Paycomet , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Younited revenues, which have grown to $206.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Younited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paycomet | Legacy | Paycomet Call Center IVR | Payment Processing | ERP Financial Management | n/a | 2020 | 2020 |
In 2020 Younited implemented Paycomet Call Center IVR for Payment Processing to support collections and telephone sales in its Spain operations. The deployment is documented in Paycomet vendor materials and phone-payments testimonial citing Younited Credit Spain integrating Paycomet Call TPV for telephone payments.
The implementation of Paycomet Call Center IVR is inferred from Paycomet Call TPV telephone-payments materials, with configuration focused on call payment capture and agent-assisted payment workflows. Typical functional capabilities aligned with the Payment Processing category include IVR voice prompts, secure DTMF card entry for PCI sensitive data capture, agent handoff to an assisted payment channel, real-time authorization and transaction logging, and automated payment confirmation to callers.
Operational scope centered on collections and telephone sales teams in Spain, with contact center call routing and agent scripts adjusted to direct payment interactions into the call-payments flow. Governance changes described in vendor testimony emphasized embedding payment capture into collections and sales workflows, and the testimonial explicitly notes improved payment success rates and customer satisfaction in Spain following adoption of the Call TPV phone-payments solution.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Decibel | Legacy | Decibel Insight | Customer Experience | CRM | n/a | 2023 | 2023 |
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Customer Support | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2024 | 2024 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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