AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Younited Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Paycomet Legacy Paycomet Call Center IVR Payment Processing ERP Financial Management n/a 2020 2020
In 2020 Younited implemented Paycomet Call Center IVR for Payment Processing to support collections and telephone sales in its Spain operations. The deployment is documented in Paycomet vendor materials and phone-payments testimonial citing Younited Credit Spain integrating Paycomet Call TPV for telephone payments. The implementation of Paycomet Call Center IVR is inferred from Paycomet Call TPV telephone-payments materials, with configuration focused on call payment capture and agent-assisted payment workflows. Typical functional capabilities aligned with the Payment Processing category include IVR voice prompts, secure DTMF card entry for PCI sensitive data capture, agent handoff to an assisted payment channel, real-time authorization and transaction logging, and automated payment confirmation to callers. Operational scope centered on collections and telephone sales teams in Spain, with contact center call routing and agent scripts adjusted to direct payment interactions into the call-payments flow. Governance changes described in vendor testimony emphasized embedding payment capture into collections and sales workflows, and the testimonial explicitly notes improved payment success rates and customer satisfaction in Spain following adoption of the Call TPV phone-payments solution.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Decibel Legacy Decibel Insight Customer Experience CRM n/a 2023 2023
Customer Support CRM 2024 2024
Marketing Automation CRM 2023 2023
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2024 2024
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2024 2024
IT Decision Makers and Key Stakeholders at Younited
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Younited Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Younited Technographics

Younited is a Banking and Financial Services organization based in France, with around 600 employees and annual revenues of $206.0 million.

Younited operates a diverse technology stack with applications such as Paycomet Call Center IVR, Microsoft 365 and Decibel Insight, covering areas like Payment Processing, Collaboration and Customer Experience.

Younited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Paycomet, Microsoft and Decibel.

Younited recently adopted applications including Zendesk Service in 2024, Atlassian Jira Service Desk in 2024 and Microsoft Azure CDN in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Younited’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Younited’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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