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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

List of Paycomet Call Center IVR Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Golfspain Spain Leisure and Hospitality 17 $5M Spain Paycomet Paycomet Call Center IVR Payment Processing 2020 n/a In 2020, Paycomet referenced Golfspain Spain in event materials describing telephone booking payment solutions, indicating use of Paycomet Call Center IVR within Golfspain's Payment Processing stack. Paycomet cites Golfspain as a platform for managing green-fee reservations that uses Paycomet’s payment platform to process bookings and gift-voucher purchases in Spain, providing the primary public signal for this implementation narrative. The inferred Paycomet Call Center IVR deployment aligns with Payment Processing category capabilities for voice channel payments, including telephone payment acceptance, secure card capture via IVR, and tokenization to support repeat bookings and voucher redemption. Configuration and automation focus would plausibly include IVR payment flows that capture authorization, link payment tokens to reservation records, and trigger booking confirmation messages within Paycomet’s processing environment. Operational integration centers on Golfspain’s green-fee reservation platform and the customer service telephone channel, enabling call-handling agents and automated IVR sessions to process bookings and gift-voucher purchases. The implementation scope is Spain and business functions in leisure and hospitality related to reservations, guest payments, and customer service payment workflows. Governance implications inferred from the deployment include revised agent payment workflows and strengthened telephone payment handling procedures to align with PCI related controls, with Payment Processing centralized through Paycomet Call Center IVR. This narrative is based on Paycomet’s 2020 materials that reference Golfspain as a user of its payment platform, IVR usage is inferred from those materials and not documented in independent public case details.
Manzaning Retail 25 $2M Spain Paycomet Paycomet Call Center IVR Payment Processing 2020 n/a In 2020, Paycomet referenced Manzaning as a payments customer and linked the account in vendor materials to Paycomet Call Center IVR in the context of Payment Processing for a Spanish marketplace. This association is drawn from Paycomet presentations and public vendor materials, direct customer confirmation of Call Center IVR usage was not provided and the specific IVR module mapping is estimated from those vendor materials. Vendor disclosures explicitly describe Paycomet enabling integrated checkout and tokenized payments for Manzaning, supporting marketplace checkout workflows and token storage for repeat payments. The Paycomet Call Center IVR is restated in vendor material as an available Payment Processing component, and estimated functional mapping includes telephony-based payment collection, IVR authentication and tokenized card capture to extend marketplace checkout to call center interactions. These inferred capabilities align with standard Payment Processing functionality such as payment gateway routing and tokenization for PCI scope reduction. Operationally the referenced implementation covers Manzaning's marketplace operations in Spain where Paycomet materials state the vendor helped digitize municipal markets and enable integrated checkout and tokenized payments. Governance implications implied by the vendor narrative include centralization of payment acceptance and token management with Paycomet, with payments operations and marketplace checkout processes affected by the integrated tokenization approach. Because direct use of the Paycomet Call Center IVR by Manzaning is inferred rather than confirmed, the mapping should be treated as an estimated implementation signal for Payment Processing architecture planning.
Younited Banking and Financial Services 600 $206M France Paycomet Paycomet Call Center IVR Payment Processing 2020 n/a In 2020 Younited implemented Paycomet Call Center IVR for Payment Processing to support collections and telephone sales in its Spain operations. The deployment is documented in Paycomet vendor materials and phone-payments testimonial citing Younited Credit Spain integrating Paycomet Call TPV for telephone payments. The implementation of Paycomet Call Center IVR is inferred from Paycomet Call TPV telephone-payments materials, with configuration focused on call payment capture and agent-assisted payment workflows. Typical functional capabilities aligned with the Payment Processing category include IVR voice prompts, secure DTMF card entry for PCI sensitive data capture, agent handoff to an assisted payment channel, real-time authorization and transaction logging, and automated payment confirmation to callers. Operational scope centered on collections and telephone sales teams in Spain, with contact center call routing and agent scripts adjusted to direct payment interactions into the call-payments flow. Governance changes described in vendor testimony emphasized embedding payment capture into collections and sales workflows, and the testimonial explicitly notes improved payment success rates and customer satisfaction in Spain following adoption of the Call TPV phone-payments solution.
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Buyer Intent: Companies Evaluating Paycomet Call Center IVR

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FAQ - APPS RUN THE WORLD Paycomet Call Center IVR Coverage

Paycomet Call Center IVR is a Payment Processing solution from Paycomet.

Companies worldwide use Paycomet Call Center IVR, from small firms to large enterprises across 21+ industries.

Organizations such as Younited, Golfspain Spain and Manzaning are recorded users of Paycomet Call Center IVR for Payment Processing.

Companies using Paycomet Call Center IVR are most concentrated in Banking and Financial Services, Leisure and Hospitality and Retail, with adoption spanning over 21 industries.

Companies using Paycomet Call Center IVR are most concentrated in France and Spain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Paycomet Call Center IVR across Americas, EMEA, and APAC.

Companies using Paycomet Call Center IVR range from small businesses with 0-100 employees - 66.67%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Paycomet Call Center IVR include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Paycomet Call Center IVR customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Payment Processing.