Clark Freeport Zone, 2009,
Philippines
Your Virtual People Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Your Virtual People and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 60 Your Virtual People employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Your Virtual People has purchased the following applications: Xero Practice Manager for Legal Practice Management in 2014, Tidio Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Your Virtual People is running and its propensity to invest more and deepen its relationship with Xero , Tidio , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Your Virtual People revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Your Virtual People intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero Practice Manager | Legal Practice Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Your Virtual People implemented Xero Practice Manager as a Legal Practice Management application to support accounting and tax workflows across its Philippines operations. The deployment focused on using Xero Practice Manager for general accounting support and pre-filling income tax returns, integrating those activities into matter and client engagement records for the firm.
The implementation configured practice management functionality to route pre-filled ITR tasks into accounting and tax workflows, aligning Legal Practice Management capabilities with bookkeeping and tax preparation responsibilities. Operational coverage emphasized firm accounting and client-facing practice teams, with workflow orchestration to assign and track tax-related tasks within Xero Practice Manager.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Your Virtual People implemented Tidio Live Chat on their website. The deployment positioned Tidio Live Chat as the primary customer-facing conversational interface, classified under Chatbots and Conversational AI, and delivered a web-embedded widget for real-time visitor engagement and message capture.
Configuration focused on standard Chatbots and Conversational AI capabilities, including live chat agent routing, automated conversational flows, canned responses, and real-time visitor presence indicators. For a 60-employee professional services firm the setup emphasized lightweight agent access, shared inbox handling, and conversational scripts to qualify inbound inquiries and triage client requests.
Operational coverage centered on website-based customer engagement, supporting sales and client services functions across the company. Governance practices described in the rollout included setting chat availability windows, defining escalation and ownership rules for inbound conversations, and centralizing conversational handling through the Tidio Live Chat widget to create consistent response workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Your Virtual People implemented Microsoft 365 for Collaboration. The deployment provisions a cloud-hosted Microsoft 365 tenant to serve a 60-employee professional services firm, with centralized user account provisioning, company domain integration for email and productivity access, and the organization referencing Microsoft 365 use on its website.
Functional configuration emphasizes core Collaboration capabilities within Microsoft 365, including Exchange Online email, Office applications for document authoring, SharePoint and OneDrive for document management and team spaces, and Microsoft Teams for synchronous collaboration, supporting workflows such as co-authoring, version control, and team communications. Operational coverage targets internal collaboration and client-facing teams across service delivery and operations, with tenant-level governance oriented around account and access controls, content classification and retention, and administrative provisioning workflows, positioning Microsoft 365 as the firms primary Collaboration suite.
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Collaboration | Collaboration |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2020 | 2020 |
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CRM | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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