YQueue Singapore Pte Ltd
400 Orchard Rd #05-16,
Singapore, 238875,
Singapore
Singapore, 238875,
Singapore
65 6904 4827
Professional Services
YQueue Singapore Pte Ltd Technographics
YQueue Singapore Pte Ltd Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by YQueue Singapore Pte Ltd and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 YQueue Singapore Pte Ltd employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that YQueue Singapore Pte Ltd has purchased the following applications: Xero for ERP Financial in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Help Scout for Customer Support in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems YQueue Singapore Pte Ltd is running and its propensity to invest more and deepen its relationship with Xero , Google , Help Scout or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing YQueue Singapore Pte Ltd revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for YQueue Singapore Pte Ltd intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
YQueue Singapore Pte Ltd Tech Stack and Enterprise Applications
YQueue Singapore Pte Ltd ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Xero | Legacy | Xero | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, YQueue Singapore Pte Ltd implemented Xero as its ERP Financial system to manage the companys core finance and payroll operations. The deployment centralized day to day office accounting activities including accounts payable processing, invoicing, accounts receivable monitoring, banking and cash reconciliation, payroll preparation, expenses claims, CPF and IRAS submissions, and stock inventory management.
The Xero implementation was configured to expose standard ERP Financial modules, notably accounts payable, invoicing and receivables workflows, bank reconciliation and cash management, payroll processing tailored for Singapore statutory requirements, expense claims processing, and an inventory control component for stock tracking. Automation and workflow configuration focused on recurring invoicing, receivables aging visibility, payroll run scheduling with CPF calculation and IRAS submission readiness, and expense capture tied to employee reimbursement processes.
Operational coverage centered on the finance, HR and office operations functions within YQueue Singapore Pte Ltd, with configuration explicitly supporting CPF and IRAS filings required by Singapore authorities. Xero served as the single accounting ledger for the organization, used to prepare employee salaries, manage expense claims, monitor outstanding payments and maintain banking records, while also supporting license renewal tracking for the applications and services the company consumes.
Governance and process changes emphasized centralized financial recordkeeping and role based access controls for a small organization of approximately 30 employees, with routine reconciliation and payroll approval workflows instituted to align with statutory submission cycles. The implementation of Xero reinforced a single ERP Financial application footprint for YQueue Singapore Pte Ltd, connecting core accounting, payroll and inventory administration into one operational system.
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YQueue Singapore Pte Ltd Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, YQueue Singapore Pte Ltd implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Public site references indicate the company uses Google Workspace (Formerly Google G-Suite) as part of its core collaboration footprint for its Professional Services operations.
The deployment covers standard Collaboration modules typical for a 30-employee services firm, including Gmail, Google Calendar, Google Drive, Google Docs, and Google Meet, provisioned and managed through the Google Admin console. Operational governance is organized around user provisioning, group-based access control, shared drive configuration, and administrative policy settings, supporting day-to-day functions such as email, document collaboration, and meeting scheduling across the company.
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YQueue Singapore Pte Ltd CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Help Scout | Legacy | Help Scout | Customer Support | CRM | n/a | 2019 | 2019 |
In 2019, YQueue Singapore Pte Ltd deployed Help Scout as its Customer Support platform, instrumenting the application on the YQueue website to capture and manage customer inquiries. YQueue Singapore Pte Ltd Help Scout Customer Support is positioned as the primary external-facing support channel for the professional services firm, aligning support workflows with a compact 30-person operational model.
The implementation of Help Scout focused on core Customer Support capabilities common to the category, including a centralized shared inbox for threaded conversations, ticketing-style conversation tracking, customer profiles with interaction history, and knowledge base driven self-service content. Configuration emphasized automated routing and assignment rules, standard response templates and macros for repeatable email workflows, and tagging and status fields to support queue management and handoffs within the small support team.
Operational coverage centered on customer support and client-facing operations in Singapore, with the Help Scout deployment embedded on the public website to capture web-originated requests and email inquiries in a single view. Governance was organized around role-based mailbox access, documented escalation and assignment processes, and templated response governance to ensure consistent handling of inquiries across the team.
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Marketing Automation | CRM |
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2021 | 2021 |
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YQueue Singapore Pte Ltd ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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YQueue Singapore Pte Ltd IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at YQueue Singapore Pte Ltd
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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CTO | CXO | Finance | |
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CEO | CXO | Finance | |
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Director IT | Director | Finance | |
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Apps Being Evaluated by YQueue Singapore Pte Ltd Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from YQueue Singapore Pte Ltd IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the YQueue Singapore Pte Ltd digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD YQueue Singapore Pte Ltd Technographics
YQueue Singapore Pte Ltd is a Professional Services organization based in Singapore,
with around 30 employees and annual revenues of $3.0 million.
YQueue Singapore Pte Ltd operates a diverse technology stack with applications such as
Xero, Google Workspace (Formerly Google G-Suite) and Help Scout,
covering areas like ERP Financial, Collaboration and Customer Support.
YQueue Singapore Pte Ltd has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Xero, Google and Help Scout.
YQueue Singapore Pte Ltd recently adopted applications including
Intuit Mailchimp in 2021, Microsoft Azure Cloud Services in 2021 and Google Workspace (Formerly Google G-Suite) in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of YQueue Singapore Pte Ltd’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates YQueue Singapore Pte Ltd’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete YQueue Singapore Pte Ltd technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.