Cambridge, 02138-4514, MA,
United States
Zakipoint Technographics
Zakipoint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zakipoint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 Zakipoint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zakipoint has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, HubSpot CMS for Web Content Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zakipoint is running and its propensity to invest more and deepen its relationship with HubSpot , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zakipoint revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zakipoint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zakipoint Tech Stack and Enterprise Applications
Zakipoint AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Zakipoint deployed Hubspot Live Chat on its public website to provide real time conversational entry for prospects and clients, using the application as part of its Chatbots and Conversational AI footprint. Zakipoint, a United States based Professional Services firm with five employees, embedded the Hubspot Live Chat widget to capture contact data and surface chat interactions directly into HubSpot records, positioning the tool as the primary customer facing conversational interface.
The implementation focused on standard Chatbots and Conversational AI capabilities, including the website chat widget, canned response templates, and conversation routing into a shared HubSpot inbox for small team handling. Configuration emphasized contact capture and CRM enrichment workflows typical of Hubspot Live Chat, with scripted qualification prompts and live agent handoff to streamline intake for sales and client services. Governance was kept lightweight to match the company size, using business hours settings, a centralized conversation queue, and role based access within HubSpot to manage who responds and how chat transcripts are mapped to contact records.
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Zakipoint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014 Zakipoint implemented Google Workspace (Formerly Google G-Suite) to provide core Collaboration capabilities for its United States based professional services operations. The deployment is a cloud-native SaaS configuration tied to the company domain and is surfaced on the corporate website, indicating web-facing usage of Google Workspace components for corporate email and document access. Implementation scope covered account provisioning for the firm’s five employees, establishing hosted email, shared Drive storage, collaborative Docs and Sheets, calendar scheduling, and Meet conferencing as primary Collaboration tools supporting client engagement and internal coordination. Zakipoint uses Google Workspace (Formerly Google G-Suite) as the central Collaboration platform for content creation, client communications, and team collaboration.
Configuration and operational governance are managed through the Google Workspace Admin console with category-aligned controls for identity and access, domain verification, email routing, and shared Drive organization. Functional modules implemented include Gmail for business messaging, Google Drive for file storage, Google Docs and Sheets for collaborative authoring, Google Calendar for scheduling, and Google Meet for virtual meetings, reflecting standard Collaboration workflows for a small professional services firm. Operational coverage is limited to the company’s US-based staff and is structured around simple admin roles for account lifecycle management, group provisioning for client workstreams, and documented procedures for sharing and external collaboration. The implementation emphasizes lightweight cloud administration and core Collaboration capabilities rather than complex integrations or multi-site orchestration.
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Zakipoint Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot CMS | Web Content Management | Content Management | n/a | 2021 | 2021 |
In 2021, Zakipoint deployed HubSpot CMS as its Web Content Management platform to host and manage its public website. The implementation uses HubSpot CMS as a hosted SaaS website platform providing template-driven page rendering, asset hosting, SSL and CDN delivery mapped to Zakipoint's corporate domain and site architecture. This configuration centralizes website delivery, content publishing, and on-site SEO controls within the HubSpot-managed environment.
HubSpot CMS has been configured to support content authoring, responsive templates, landing pages, form capture, blog management and on-page SEO, aligning the Web Content Management capability with Zakipoint's marketing and customer engagement functions. Operational scope is focused on the corporate website, with content governance consolidated to a small set of administrators and contributors consistent with Zakipoint's five person organizational scale. The HubSpot CMS deployment positions Zakipoint to operate website content, landing page conversion flows and marketing asset delivery inside the HubSpot ecosystem.
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Zakipoint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Zakipoint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Zakipoint
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Zakipoint Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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