Lund, 223 70,
Sweden
Zaplox Technographics
Zaplox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zaplox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14 Zaplox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zaplox has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Leadenhancer for Account Based Marketing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zaplox is running and its propensity to invest more and deepen its relationship with Tawk.to , Google , Leadenhancer or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zaplox revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zaplox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zaplox Tech Stack and Enterprise Applications
Zaplox AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Zaplox implemented Tawk.to on its corporate website. The deployment uses the Tawk.to web chat widget within the Chatbots and Conversational AI category to enable real-time messaging and visitor engagement on zaplox.com, positioning web chat as a primary inbound contact channel for external visitors and prospects.
The Tawk.to installation is embedded in the site front-end and configured for live chat, canned responses, proactive chat triggers, and basic visitor monitoring, reflecting capabilities typical of Chatbots and Conversational AI solutions. Operational ownership is aligned to customer support and sales functions to triage inquiries and capture lead information, and governance emphasizes standardized chat handling workflows and response templates implemented during the site rollout.
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Zaplox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Zaplox implemented Google Workspace (Formerly Google G-Suite) as its company-wide collaboration platform. The deployment uses Google Workspace (Formerly Google G-Suite) in the Collaboration category to provide corporate email, document collaboration, and calendar scheduling for the organization. Zaplox Google Workspace (Formerly Google G-Suite) Collaboration supports the company business functions of internal communications, document management, and team scheduling.
The implementation included standard modules such as Gmail for email, Google Drive and Google Docs for file storage and collaborative editing, Google Calendar for scheduling, and the Google Admin console for user provisioning and policy management. Configuration work emphasized domain setup for the company website domain, account provisioning across all employees, group and access controls, and device and authentication settings consistent with Collaboration platform practices. Governance centered on centralized administration via the Admin console and role based administration to manage accounts and application access.
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Zaplox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Leadenhancer | Legacy | Leadenhancer | Account Based Marketing | CRM | n/a | 2017 | 2017 |
In 2017 Zaplox implemented Leadenhancer, deploying the Leadenhancer Account Based Marketing solution on its corporate website. The implementation focused on website-level instrumentation to capture visitor behavior and enable account-level engagement profiling, supporting the small marketing and sales teams at the Professional Services company.
Functionally the deployment aligns with Account Based Marketing capabilities, including visitor identification, account scoring, data enrichment, segmentation and personalization of web touchpoints. Governance and operational use is concentrated within marketing and sales workflows, with lightweight configuration and iterative rule tuning appropriate for a 14 person organization.
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Zaplox ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2018 | 2018 |
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Zaplox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Zaplox
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Zaplox Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||