AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Zaplox Tech Stack and Enterprise Applications

Zaplox AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Zaplox implemented Tawk.to on its corporate website. The deployment uses the Tawk.to web chat widget within the Chatbots and Conversational AI category to enable real-time messaging and visitor engagement on zaplox.com, positioning web chat as a primary inbound contact channel for external visitors and prospects. The Tawk.to installation is embedded in the site front-end and configured for live chat, canned responses, proactive chat triggers, and basic visitor monitoring, reflecting capabilities typical of Chatbots and Conversational AI solutions. Operational ownership is aligned to customer support and sales functions to triage inquiries and capture lead information, and governance emphasizes standardized chat handling workflows and response templates implemented during the site rollout.
Zaplox Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2016 2016
In 2016, Zaplox implemented Google Workspace (Formerly Google G-Suite) as its company-wide collaboration platform. The deployment uses Google Workspace (Formerly Google G-Suite) in the Collaboration category to provide corporate email, document collaboration, and calendar scheduling for the organization. Zaplox Google Workspace (Formerly Google G-Suite) Collaboration supports the company business functions of internal communications, document management, and team scheduling. The implementation included standard modules such as Gmail for email, Google Drive and Google Docs for file storage and collaborative editing, Google Calendar for scheduling, and the Google Admin console for user provisioning and policy management. Configuration work emphasized domain setup for the company website domain, account provisioning across all employees, group and access controls, and device and authentication settings consistent with Collaboration platform practices. Governance centered on centralized administration via the Admin console and role based administration to manage accounts and application access.
Zaplox CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Leadenhancer Legacy Leadenhancer Account Based Marketing CRM n/a 2017 2017
In 2017 Zaplox implemented Leadenhancer, deploying the Leadenhancer Account Based Marketing solution on its corporate website. The implementation focused on website-level instrumentation to capture visitor behavior and enable account-level engagement profiling, supporting the small marketing and sales teams at the Professional Services company. Functionally the deployment aligns with Account Based Marketing capabilities, including visitor identification, account scoring, data enrichment, segmentation and personalization of web touchpoints. Governance and operational use is concentrated within marketing and sales workflows, with lightweight configuration and iterative rule tuning appropriate for a 14 person organization.
Marketing Automation CRM 2021 2021
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Zaplox ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2018 2018
Zaplox IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2011 2011
Content Delivery Network IaaS 2018 2018

IT Decision Makers and Key Stakeholders at Zaplox

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zaplox Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zaplox IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zaplox digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zaplox Technographics
Zaplox is a Professional Services organization based in Sweden, with around 14 employees and annual revenues of $1.0 million.
Zaplox operates a diverse technology stack with applications such as Tawk.to, Google Workspace (Formerly Google G-Suite) and Leadenhancer, covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
Zaplox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, Google and Leadenhancer.
Zaplox recently adopted applications including Tawk.to in 2021, Salesforce Pardot in 2021 and Salesforce Sales Cloud in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zaplox’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Zaplox’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zaplox technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.