Helsinki, 180,
Finland
ZenTreasury Technographics
ZenTreasury Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ZenTreasury and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ZenTreasury employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ZenTreasury has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2016, FreshDesk Customer Support for Customer Support in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ZenTreasury is running and its propensity to invest more and deepen its relationship with HubSpot , Microsoft , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ZenTreasury revenues, which have grown to $2.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZenTreasury intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ZenTreasury Tech Stack and Enterprise Applications
ZenTreasury AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, ZenTreasury deployed Hubspot Live Chat. ZenTreasury implemented Hubspot Live Chat in the Chatbots and Conversational AI category to provide website-facing customer engagement and lead capture for the Finland based professional services firm.
The Hubspot Live Chat implementation centers on a live chat widget embedded on the corporate website, delivering real time messaging, automated greetings, canned responses, and contact capture workflows. Hubspot Live Chat is configured to persist chat transcripts and surface contact information within the HubSpot platform, enabling follow up and contextual conversations with existing and new prospects.
Operational coverage is focused on customer facing functions, with the small ten person organization routing inbound web conversations to a compact customer success and sales group. Governance includes defined routing rules, templated reply flows and transcript review to support consistent handling by the companys customer facing staff.
The deployment reflects a compact, platform centric use of Chatbots and Conversational AI, where Hubspot Live Chat serves as the primary real time conversational interface on the website and a source of structured contact data for downstream engagement workflows.
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ZenTreasury Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, ZenTreasury implemented Microsoft 365. ZenTreasury implemented Microsoft 365 to provide Collaboration for professional services business functions such as internal team coordination and client document exchange, supporting email, calendaring, document collaboration, and cloud file sharing.
The company website indicates Microsoft 365 components are in use on the public site. For a ten person professional services firm the deployment aligns with a single Microsoft 365 tenant configured for small team collaboration and centralized account administration, with typical Microsoft 365 modules such as Exchange Online for messaging, SharePoint and OneDrive for document management, and Teams for real time collaboration fitting the Collaboration category and the firm s client document workflows. Operational scope is company wide covering internal collaboration and client facing document exchange, with tenant level governance and user account provisioning applied as common governance practices for this application category.
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ZenTreasury CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2024 | 2024 |
In 2024, ZenTreasury deployed FreshDesk Customer Support as its Customer Support platform to centralize client inquiries on its public website. ZenTreasury implemented FreshDesk Customer Support by embedding the Freshdesk web widget on site pages to capture support requests and surface knowledge base content.
The implementation is cloud hosted and provisioned as a Freshdesk SaaS instance tied to the company domain, configured for ticket intake from web forms and email. Core functional modules deployed include ticket management, a knowledge base for self service, canned responses, and automation rules for routing and priority handling. Configuration emphasis matched small team operations with streamlined ticket fields and simplified agent views.
Integrations are limited to the website embedding, enabling inbound web conversations to spawn tickets and link to knowledge base articles, with routing that assigns cases to internal support users. Operational coverage is the customer support function within ZenTreasury, supporting a team consistent with the company size and Finland based operations. The implementation consolidates client communication logging and supports case triage workflows.
Governance and rollout established ticket workflows, escalation rules, and ownership for knowledge base content using administrative controls in the FreshDesk Customer Support console. Ongoing operations are oriented toward lightweight governance suitable for a small professional services firm, prioritizing fast triage and maintained support records.
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Marketing Automation | CRM |
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2021 | 2021 |
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ZenTreasury PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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ZenTreasury IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at ZenTreasury
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by ZenTreasury Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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