Zillow
1301 Second Avenue, Floor 36,
Seattle, 98101, WA,
United States
Seattle, 98101, WA,
United States
1 877-313-8601
Construction and Real Estate
Zillow Technographics
Zillow Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zillow and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6730 Zillow employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zillow has purchased the following applications: Workday Accounts Payable for AP Automation in 2018, CheckR for BackGround Screening in 2015, Domo for Analytics and BI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zillow is running and its propensity to invest more and deepen its relationship with Workday , HighRadius , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zillow revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zillow intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zillow Tech Stack and Enterprise Applications
Zillow ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Accounts Payable | AP Automation | ERP | n/a | 2018 | 2019 |
In 2018, Zillow implemented Workday Accounts Payable within its AP Automation environment. The Workday Accounts Payable deployment supports accounts payable specialists who process invoices, manage payment runs, and coordinate purchase order approval workflows.
Core functional modules implemented include invoice processing with three way PO match, requisition to PO coordination, miscellaneous payment request creation, supplier account setup, and payment execution for ACH, checks, and wire. Workday Accounts Payable was configured to support weekly payment runs, invoice matching to purchase orders, and payment reconciliation activities such as working vendor statements and providing remittance details.
Operational integrations and coverage included coordination with the Requisition team and use of Tincheck for EIN, TIN, and W9 verification during vendor onboarding and compliance checks. The implementation spans multiple company entities within Zillow Group, with AP specialists monitoring vendor inquiries, replying per company policies, and maintaining supplier records.
Governance and workflow controls emphasize PO approval coordination and policy driven vendor onboarding, with accounts payable staff responsible for verifying tax identifiers, creating supplier accounts, and executing payment methods. The description is based on documented AP activities at Zillow, including invoice processing and payment execution performed by accounts payable specialists using Workday Accounts Payable.
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AR Automation | ERP |
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2021 | 2021 |
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ERP Financial | ERP |
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2018 | 2019 |
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Expense Management | ERP |
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2014 | 2014 |
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Expense Management | ERP |
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2018 | 2018 |
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Subscription and Recurring Billing | ERP |
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2017 | 2017 |
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Zillow HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CheckR | Legacy | CheckR | BackGround Screening | HCM | n/a | 2015 | 2015 |
In 2015, Zillow implemented CheckR to provide BackGround Screening across its recruiting and HR workflows. The CheckR deployment was positioned as a cloud-based screening service according to the vendor customer listing, supporting employment screening use cases for Zillow's United States operations. The implementation entry on the CheckR website confirms Zillow as a customer of CheckR for BackGround Screening.
Configuration centered on standard background screening modules, including identity verification, criminal record checks, and employment and education verification, with processes aligned to applicant tracking and onboarding workflows. Integration was executed through API-based orchestration into recruiting and HR process flows, enabling request initiation, status tracking, and adjudication steps within hiring operations. Governance work focused on standardizing screening request handling and verification data capture to support consistent workflows and compliance-oriented audit trails.
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2020 | 2020 |
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Recruiting | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Sourcing | HCM |
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2024 | 2024 |
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Workforce Analytics | HCM |
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2014 | 2014 |
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Zillow Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2018 | 2019 |
In 2018, Zillow implemented Domo for Analytics and BI to centralize finance reporting and visualization. Domo was positioned to support Zillow Group finance business functions including Accounting, Billing, Payments, Collections, Tax, Procurement, T&E, Treasury, FP&A, and AP.
The implementation focused on core Analytics and BI capabilities, including consolidated dashboards, data visualization, scheduled ETL and data pipelines, metric modeling, and self-service reporting for finance stakeholders. The Domo deployment incorporated custom application development and API-based integration points to automate feeds and surface calculated financial metrics for operational and financial teams.
Architecturally the effort operated within Zillow's cloud and data stack, leveraging AWS and relational sources such as MS-SQL and MySQL, message queuing with SQS, and JSON payloads for API interactions. Integrations explicitly noted in the implementation included Anaplan, Workday Financials, Zuora, and Boomi, reflecting a federated orchestration of planning, transactional finance, billing, and middleware into Domo's Analytics and BI layer.
Governance and delivery used Agile Scrum methods, with Zillow's FinTech Application Development team responsible for design, build, and support, and an emphasis on continuous improvement of system performance and reliability. The rollout emphasized cross-functional coverage across finance teams and remote operations, aligning application analysts, engineers, and product teams to maintain and extend Domo as the finance reporting and visualization platform.
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Zillow Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Zillow Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Zillow CRM
Zillow EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2018 | 2019 |
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Financial Consolidation and Close | EPM |
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2018 | 2019 |
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Zillow ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Zillow TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Zillow PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2020 | 2020 |
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Apps Development | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2024 | 2024 |
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Apps Development | PaaS |
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2024 | 2024 |
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Zillow IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2006 | 2006 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Zillow CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Zillow
| First Name | Last Name | Title | Function | Department | Phone | |
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Interim Chief Financial Officer | CXO | Finance | |
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Senior Vice President, Communications and Public Affairs | VP | Operations | |
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Chief People Officer | CXO | HR | |
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Director, Recruiting | Director | HR | |
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Director- Centralized Recruiting Programs & Operations | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Chief Business Officer | CXO | Finance | |
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VP of Sales | VP | Sales | |
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Chief Operating Officer | CXO | Finance | |
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Director Of Operations & Administration | Director | Finance | |
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Chief Executive Officer | CXO | Finance | |
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Senior Director Business Development | Director | Sales | |
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Chief People Officer | CXO | HR | |
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Travel Manager | Manager | Operations | |
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VP, Financial Reporting and Compliance | VP | Finance | |
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Director, Recruiting | Director | HR | |
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Director of Legal & Compliance Operations and Strategy | Director | Legal | |
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Head of Talent Acquisition, Head of Recruiting | Director | HR | |
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Head of Recruiting | Director | HR | |
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Recruiting Manager | Manager | HR | |
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Director of IT | Director | IT | |
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Senior Director Call Center Strategy | Director | Customer Service | |
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Customer Support Team Manager | Manager | Customer Service | |
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Director-Partner Support, Contact Center Ops | Director | Customer Service | |
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Director, People Operations and Employee Service | Director | HR | |
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Senior Salesforce Administrator, Project Lead | Manager | Marketing | |
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Sr. Salesforce Administrator | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Sr. Salesforce Administrator/Salesforce Team Lead | Manager | Marketing | |
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Salesforce Administrator | Manager | Marketing | |
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Apps Being Evaluated by Zillow Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zillow IT executives and key decision makers. This section highlights Zillow's latest recorded technology evaluations, including Finastra MortgageBot for Loan Management on 2024-06-05. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zillow digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-06-05 | Zillow | Evaluated | Finastra | Finastra MortgageBot | Loan Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Zillow Technographics
Zillow is a Construction and Real Estate organization based in United States,
with around 6730 employees and annual revenues of $2.30 billion.
Zillow operates a diverse technology stack with applications such as
Workday Accounts Payable, CheckR and Domo,
covering areas like AP Automation, BackGround Screening and Analytics and BI.
Zillow has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, CheckR and Domo.
Zillow recently adopted applications including
Gem Sourcing in 2024, Windsurf Cascade in 2024 and Windsurf Editor in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zillow’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zillow’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zillow technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.