Zillow

1301 Second Avenue Floor 31,
Seattle, 98101, WA,
United States

https://www.zillow.com/

1 206-470-7000

Construction and Real Estate

5852

$2.0B

Zillow Technographics

Zillow Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Zillow and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5852 Zillow employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Zillow has purchased the following applications: Iterable Platform for Account Based Marketing in 2019, Domo for Analytics and BI in 2018, Workday Accounts Payable for AP Automation in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Zillow is running and its propensity to invest more and deepen its relationship with Iterable , Domo , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Zillow revenues, which have grown to $1.96 billion in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zillow intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Zillow Group is an online real estate database company that was founded in 2006, and was created by Rich Barton and Lloyd Frink, former Microsoft executives and founders of Microsoft spin-off Expedia.

Scope and Challenges

Zillow started its digital transformation by expanded their Workday deployments with Workday Financial Management at the end of 2016.

Additionally, Zillow Group transformed their ERP Legacy Applications by selecting Workday Financial Management.

Furthermore, Zillow Group digitalizes the Customer journey with Salesforce CRM and disrupt their Travel & Expense department by choosing SAP Concur.

Outcome and Implications

Zillow Group use Workday Applications at their business for bringing customers into production and helping them build a foundation for future success

Zillow Data, Technology Stack, and Enterprise Applications

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Iterable	Legacy	Iterable Platform	Account Based Marketing	CRM	n/a	2019	2019
Subscribe	Subscribe	Subscribe	Customer Data Platform	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Customer Engagement	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2009	2009
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Marketing Analytics, Data Management Platform	CRM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2017
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2007	2007
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2006	2006
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2017	2018
Subscribe	Subscribe	Subscribe	Sales Enablement	CRM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2020	2020

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Domo	Legacy	Domo	Analytics and BI	Analytics and BI	n/a	2018	2019

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Workday	Legacy	Workday Accounts Payable	AP Automation	ERP Financial Management	n/a	2018	2019
Subscribe	Subscribe	Subscribe	AR Automation	ERP Financial Management	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Expense Management	ERP Financial Management	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Financial Consolidation and Close	ERP Financial Management	Subscribe	2018	2019
Subscribe	Subscribe	Subscribe	Subscription and Recurring Billing	ERP Financial Management	Subscribe	2017	2017

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	API Management, iPaaS (Integration Platform as a Service)	PaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	API Management, iPaaS (Integration Platform as a Service)	PaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Apps Development	PaaS	Subscribe	2021	2021

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Cloud Storage	IaaS	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	IaaS	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Identity and Access Management (IAM)	IaaS	Subscribe	2021	2021

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	IT Service Management	ITSM	Subscribe	2020	2020

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Collaboration	Collaboration	Subscribe	2020	2020

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	BackGround Screening	HCM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2019	2019

Content Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Digital Signing	Content Management	Subscribe	2021	2021

EPM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	EPM	EPM	Subscribe	2018	2019

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2019	2019

IT Decision Makers and Key Stakeholders at Zillow

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Interim Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President, Communications and Public Affairs	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Chief People Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director, Recruiting	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director- Centralized Recruiting Programs & Operations	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Chief Financial Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Business Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	VP of Sales	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Chief Operating Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director Of Operations & Administration	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Chief Executive Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Business Development	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Chief People Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Travel Manager	Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	VP, Financial Reporting and Compliance	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director, Recruiting	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director of Legal & Compliance Operations and Strategy	Director	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Head of Talent Acquisition, Head of Recruiting	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Head of Recruiting	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Recruiting Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director of IT	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Call Center Strategy	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Customer Support Team Manager	Manager	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director-Partner Support, Contact Center Ops	Director	Customer Service	Subscribe	Subscribe
Subscribe	Subscribe	Director, People Operations and Employee Service	Director	HR	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by Zillow Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Zillow Technographics

CRM

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Analytics and BI

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ERP Financial Management

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PaaS

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IaaS

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ITSM

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Collaboration

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HCM

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Content Management

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