AI Buyer Insights:

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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

ZipChat
Location
407 E Ayre St #1207,
Wilmington, 19804, DE,
United States
Website
https://www.zipchat.ai/
Phone
n/a
Artw industry
Professional Services
Employee
Revenue

ZipChat Technographics

ZipChat Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by ZipChat and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 ZipChat employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that ZipChat has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2024, New Relic APM for Application Performance Management in 2023, ZipChat AI for Chatbots and Conversational AI in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems ZipChat is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , New Relic , ZipChat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing ZipChat revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ZipChat intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

ZipChat Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2024 2024
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
Content Delivery Network IaaS 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
New Relic Legacy New Relic APM Application Performance Management ITSM n/a 2023 2023
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ZipChat Legacy ZipChat AI Chatbots and Conversational AI AI-Powered Application n/a 2023 2023 In 2023, ZipChat implemented ZipChat AI on its public website to deliver customer facing conversational support, using Chatbots and Conversational AI for inbound inquiries. The deployment is a web embedded conversational interface that surfaces automated answers, guided flows, and handoff prompts to human agents where needed. As a 10 person professional services firm, ZipChat scoped the rollout to its customer support and lead qualification workflow, keeping operational coverage focused on the website channel. ZipChat AI was configured with intent recognition, conversational routing, and knowledge retrieval capabilities to interpret customer queries and present contextual responses. Configuration and governance emphasized content curation and administrative controls for response editing and conversation logs, enabling team members to update knowledge artifacts and manage conversational flows. The implementation positions ZipChat ZipChat AI Chatbots and Conversational AI to serve customer engagement and lead capture on the corporate website, with ongoing tuning expected to refine intents and response accuracy.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Collaboration Collaboration 2023 2023
Online Meeting Scheduling Collaboration 2023 2023
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
eCommerce eCommerce 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2024 2024
Marketing Automation CRM 2024 2024
Partner Relationship Management CRM 2023 2023
Tag Management CRM 2023 2023
IT Decision Makers and Key Stakeholders at ZipChat
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by ZipChat Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD ZipChat Technographics

ZipChat is a Professional Services organization based in United States, with around 10 employees and annual revenues of $1.0 million.

ZipChat operates a diverse technology stack with applications such as Amazon EC2, New Relic APM and ZipChat AI, covering areas like Application Hosting and Computing Services, Application Performance Management and Chatbots and Conversational AI.

ZipChat has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS), New Relic and ZipChat.

ZipChat recently adopted applications including Amazon EC2 in 2024, LiveIntent in 2024 and MailerLite in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of ZipChat’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates ZipChat’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete ZipChat technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.