AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Zoom Tan Tech Stack and Enterprise Applications

Zoom Tan AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Zoom Tan implemented LiveChat on its public website, deploying the LiveChat application within the Chatbots and Conversational AI category to enable real time visitor engagement. The implementation is web embedded, using the LiveChat chat widget to surface conversational entry points on service pages and contact pages, and to capture chat transcripts for follow up. Zoom Tan LiveChat Chatbots and Conversational AI was positioned to support online customer service and lead capture, aligning the application with frontline customer service and sales functions. Configuration work focused on standard Chatbots and Conversational AI capabilities such as live agent routing, canned response libraries, visitor monitoring and chat transcript capture, with agent workflows adjusted to incorporate chat handling and escalation to email or ticketing workflows. The deployment scope is centered on Zoom Tan’s website, with operational handoff patterns defined between live chat agents and existing customer support processes, and governance applied to chat transcript retention and agent response templates.
Chatbots and Conversational AI AI-Powered Application 2017 2017
Zoom Tan Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2012 2012
In 2012, Zoom Tan deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The Google Workspace (Formerly Google G-Suite) deployment is cloud-hosted SaaS providing Gmail, Calendar, Google Drive, Docs and Meet to the company’s 180 employees, and the tenant is surfaced on their public website. The implementation supports core communication and document workflows typical for a professional services firm, enabling web-based access to collaboration tools. Operational governance is administered through Google Workspace centralized administration for domain and user provisioning, group-based access controls and standard workspace policies, aligning collaboration controls with corporate account management. The rollout covers client-facing teams and back-office functions within Zoom Tan and emphasizes web access and hosted collaboration services on the company website.
Collaboration Collaboration 2022 2022
Zoom Tan CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Xandr Invest (ex AppNexus DSP) Digital Advertising Platform CRM n/a 2012 2012
In 2012, Zoom Tan deployed Xandr Invest (ex AppNexus DSP) as a Digital Advertising Platform to run programmatic display and native advertising on its corporate website. The implementation placed Xandr Invest (ex AppNexus DSP) at the center of site monetization and customer acquisition workflows, with configuration oriented to campaign management and real time bidding for on site inventory. The deployment used typical Digital Advertising Platform capabilities including bid management, real time bidding, audience targeting, creative serving, campaign optimization, and reporting. Configuration work focused on campaign setup, publisher seat controls, audience segment definitions, and automated bid logic, enabling marketing and ad operations teams to provision, schedule, and optimize buys from a centralized interface. Integration to the Zoom Tan web estate was executed using site tagging and ad markup to surface DSP served creatives and measurement pixels, linking Xandr Invest (ex AppNexus DSP) to the company website advertising stack. Operational coverage centered on marketing and e commerce functions, with ad operations handling trafficking, creative QA, and daily bid rule adjustments. Governance emphasized campaign approval workflows, audience governance, frequency controls, and role based access for trading desks and internal users. Process changes included standardized trafficking and reporting routines to align buyers, creative, and analytics teams around the Digital Advertising Platform driven campaign lifecycle.
Zoom Tan IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2015 2015
Application Hosting and Computing Services IaaS 2012 2012
Zoom Tan CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2021 2021
Secure Web Gateways (SWG) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Zoom Tan

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Zoom Tan Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zoom Tan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zoom Tan digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Zoom Tan Technographics
Zoom Tan is a Professional Services organization based in United States, with around 180 employees and annual revenues of $25.0 million.
Zoom Tan operates a diverse technology stack with applications such as LiveChat, Google Workspace (Formerly Google G-Suite) and Xandr Invest (ex AppNexus DSP), covering areas like Chatbots and Conversational AI, Collaboration and Digital Advertising Platform.
Zoom Tan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Google and Microsoft.
Zoom Tan recently adopted applications including LiveChat in 2022, Microsoft 365 in 2022 and Entrust Onfido in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zoom Tan’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Zoom Tan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zoom Tan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.