Naples, 34102, FL,
United States
Zoom Tan Technographics
Zoom Tan Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zoom Tan and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 Zoom Tan employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zoom Tan has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2012, Xandr Invest (ex AppNexus DSP) for Digital Advertising Platform in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zoom Tan is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Tawk.to , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zoom Tan revenues, which have grown to $25.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zoom Tan intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zoom Tan Tech Stack and Enterprise Applications
Zoom Tan AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Zoom Tan implemented LiveChat on its public website, deploying the LiveChat application within the Chatbots and Conversational AI category to enable real time visitor engagement. The implementation is web embedded, using the LiveChat chat widget to surface conversational entry points on service pages and contact pages, and to capture chat transcripts for follow up. Zoom Tan LiveChat Chatbots and Conversational AI was positioned to support online customer service and lead capture, aligning the application with frontline customer service and sales functions.
Configuration work focused on standard Chatbots and Conversational AI capabilities such as live agent routing, canned response libraries, visitor monitoring and chat transcript capture, with agent workflows adjusted to incorporate chat handling and escalation to email or ticketing workflows. The deployment scope is centered on Zoom Tan’s website, with operational handoff patterns defined between live chat agents and existing customer support processes, and governance applied to chat transcript retention and agent response templates.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Zoom Tan Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2012 | 2012 |
In 2012, Zoom Tan deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The Google Workspace (Formerly Google G-Suite) deployment is cloud-hosted SaaS providing Gmail, Calendar, Google Drive, Docs and Meet to the company’s 180 employees, and the tenant is surfaced on their public website. The implementation supports core communication and document workflows typical for a professional services firm, enabling web-based access to collaboration tools.
Operational governance is administered through Google Workspace centralized administration for domain and user provisioning, group-based access controls and standard workspace policies, aligning collaboration controls with corporate account management. The rollout covers client-facing teams and back-office functions within Zoom Tan and emphasizes web access and hosted collaboration services on the company website.
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Collaboration | Collaboration |
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2022 | 2022 |
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Zoom Tan CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Xandr Invest (ex AppNexus DSP) | Digital Advertising Platform | CRM | n/a | 2012 | 2012 |
In 2012, Zoom Tan deployed Xandr Invest (ex AppNexus DSP) as a Digital Advertising Platform to run programmatic display and native advertising on its corporate website. The implementation placed Xandr Invest (ex AppNexus DSP) at the center of site monetization and customer acquisition workflows, with configuration oriented to campaign management and real time bidding for on site inventory.
The deployment used typical Digital Advertising Platform capabilities including bid management, real time bidding, audience targeting, creative serving, campaign optimization, and reporting. Configuration work focused on campaign setup, publisher seat controls, audience segment definitions, and automated bid logic, enabling marketing and ad operations teams to provision, schedule, and optimize buys from a centralized interface.
Integration to the Zoom Tan web estate was executed using site tagging and ad markup to surface DSP served creatives and measurement pixels, linking Xandr Invest (ex AppNexus DSP) to the company website advertising stack. Operational coverage centered on marketing and e commerce functions, with ad operations handling trafficking, creative QA, and daily bid rule adjustments.
Governance emphasized campaign approval workflows, audience governance, frequency controls, and role based access for trading desks and internal users. Process changes included standardized trafficking and reporting routines to align buyers, creative, and analytics teams around the Digital Advertising Platform driven campaign lifecycle.
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Zoom Tan IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Zoom Tan CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Zoom Tan
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Zoom Tan Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||