Zscaler
120 Holger Way, San Jose,
San Jose, 95134, CA,
United States
San Jose, 95134, CA,
United States
1 408-533-0288
Professional Services
Zscaler Technographics
Zscaler Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Zscaler and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7692 Zscaler employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zscaler has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Jobvite for Recruiting, Applicant Tracking System in 2015, LiveChat for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zscaler is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Jobvite or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zscaler revenues, which have grown to $2.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zscaler intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Zscaler Tech Stack and Enterprise Applications
Zscaler ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Zscaler implemented Oracle NetSuite ERP as its core ERP Financial platform, establishing a cloud SaaS backbone for its finance and transactional operations. Oracle NetSuite ERP functions as the primary system of record for general ledger, accounts receivable, accounts payable, billing, revenue management and financial reporting across the organization.
The implementation emphasized standard ERP Financial capabilities, including ledger and subledger configuration, billing and invoicing workflows, and revenue recognition rules aligned with enterprise financial controls. Configuration work included automating order to cash and procure to pay touchpoints and embedding billing orchestration consistent with NetSuite capabilities, while integrations consolidated transactional feeds from the broader application estate.
Oracle NetSuite ERP is integrated with Zscaler’s commercial and operational stack, explicitly tied to Salesforce CRM and Apttus CPQ for order capture, Xactly for sales compensation data, Coupa for procurement workflows, and ServiceNow ITSM and Service Cloud for support and ticketing vectors. Integration orchestration uses Dell Boomi and the data pipeline flows into Snowflake with Matellion ETL, enabling downstream visualization in Tableau and Einstein Analytics for account 360 and finance reporting.
Governance and operational ownership reside with the IT Business Applications and Data Strategy organization, led by a global team responsible for business engagement, SaaS engineering, business support and business intelligence. Change control and collaboration practices leverage Confluence for knowledge, Bitbucket for version control and Slack for operational communication, aligning ERP Financial processes with cross-functional finance, procurement, sales operations, partner management and HRIS touchpoints such as SuccessFactors.
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Expense Management | ERP |
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2012 | 2012 |
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Zscaler HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jobvite | Legacy | Jobvite | Recruiting, Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Zscaler implemented Jobvite as its applicant tracking system. Zscaler uses Jobvite as ATS on their website and positions Jobvite within the Recruiting,Applicant Tracking System category to centralize job posting and candidate intake.
The Jobvite deployment is oriented to Talent Acquisition and HR operations, embedding career site integration to capture applications directly from jobs.jobvite.com/zscaler and orchestrating requisition posting, candidate pipelines, resume parsing, interview scheduling, and offer tracking. Configuration emphasizes recruiting workflows, role based access for recruiters and hiring managers, and reporting for candidate funnel visibility, enabling centralized management of hiring processes through the Jobvite application.
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Zscaler AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Zscaler implemented LiveChat on its public website, establishing a Chatbots and Conversational AI touchpoint for customer engagement. The LiveChat deployment is embedded in site pages to capture web visitor inquiries and route live sessions into Zscaler’s customer-facing support and sales intake workflows.
Configuration emphasized web chat infrastructure, including the LiveChat widget for real-time messaging, an agent console for session handling, and standard conversational capabilities such as canned responses, session transcripts, and visitor context capture. Operational scope centers on customer support and pre-sales engagement, with governance focused on web-based deployment, agent workflow configuration, and on-site moderation processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Zscaler Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Zscaler Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2013 | 2013 |
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Collaboration | Collaboration |
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2017 | 2017 |
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Event Management | Collaboration |
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2020 | 2020 |
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Zscaler Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2023 | 2023 |
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Web Content Management | Content Management |
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2020 | 2020 |
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Zscaler CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Zscaler EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2019 | 2019 |
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Financial Consolidation and Close | EPM |
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2020 | 2020 |
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Zscaler ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Zscaler PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Zscaler SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2024 | 2024 |
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Zscaler TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Zscaler IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Zscaler CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Data Loss Prevention | CyberSecurity |
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2024 | 2024 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2026 | 2026 |
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IT Decision Makers and Key Stakeholders at Zscaler
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Director of Revenue | Director | Sales | |
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VP Business Development and Mobile Solutions | VP | Sales | |
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Director of Global Sales Operations | Director | Sales | |
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Chief Operating Officer | CXO | Finance | |
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Director of Sales Operations, Americas | Director | Sales | |
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Director, Inside Sales | Director | Finance | |
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VP Worldwide Sales Operations | VP | Sales | |
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Chief People & Culture Officer | CXO | HR | |
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Senior Director, People & Culture | Director | HR | |
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Director, Global Talent Acquisition | Director | HR | |
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Chief Executive Officer and Founder | CXO | Finance | |
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Executive Vice President of Engineering and Cloud Operations, Chief Technology Officer | Manager | IT | |
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Chief Operating Officer | CXO | Finance | |
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CFO | CXO | Finance | |
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Corporate Controller | Director | Finance | |
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Vice President, Corporate Finance | VP | Finance | |
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Salesforce Certified Administrator|| Business Support Analyst | Manager | Marketing | |
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Apps Being Evaluated by Zscaler Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Zscaler IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Zscaler digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Zscaler Technographics
Zscaler is a Professional Services organization based in United States,
with around 7692 employees and annual revenues of $2.17 billion.
Zscaler operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Jobvite and LiveChat,
covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Zscaler has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Jobvite and LiveChat, Inc..
Zscaler recently adopted applications including
SquareX BDR in 2026, Salesforce Quote-to-Cash in 2024 and Zscaler Endpoint DLP in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Zscaler’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Zscaler’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Zscaler technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.