Zurich, 8001,
Switzerland
Zurcher Kantonalbank Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Zurcher Kantonalbank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 Zurcher Kantonalbank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Zurcher Kantonalbank has purchased the following applications: NetGuardians for AML, Fraud and Compliance in 2022, SAP BusinessObjects for Analytics and BI in 2018, Refline Recruiting for Applicant Tracking System in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Zurcher Kantonalbank is running and its propensity to invest more and deepen its relationship with NetGuardians , Napier Technologies , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Zurcher Kantonalbank revenues, which have grown to $1.36 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Zurcher Kantonalbank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NetGuardians | Legacy | NetGuardians | AML, Fraud and Compliance | TRM | n/a | 2022 | 2022 |
In 2022, Zurich Cantonal Bank implemented NetGuardians as part of a program to enhance fraud prevention in response to an increase in payment fraud. The deployment targets payment flows across all customer channels, and the implementation is aligned to the AML, Fraud and Compliance category.
NetGuardians was configured to run behavioural analytics and machine learning to build dynamic customer profiles, continuously monitor all transactions linked to accounts, and score transaction risk in real time. The solution compares transaction activity against customer profiles and generates risk scores, with actions gated by pre determined thresholds so that the bank only contacts customers when a risk score reaches an established level.
NetGuardians leverages artificial intelligence and ML models that can surface new fraud schemes through pattern discovery, providing adaptive detection across evolving payment threats. The vendor has established partnerships with banking software providers including Finastra, Avaloq, Mambu and Finacle to facilitate integration with core banking and payment ecosystems.
Operationally the rollout concentrated on payments fraud prevention and influenced fraud detection in front office channels, alert handling in operations teams, and customer outreach workflows. According to NetGuardians the implementation produced a massive reduction in false positives, maintained an excellent customer and user experience and cut operational costs, while continuous monitoring and risk scoring became a governance control for escalation and customer contact.
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AML, Fraud and Compliance | TRM |
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2022 | 2022 |
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Risk Management | TRM |
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2014 | 2014 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BusinessObjects | Analytics and BI | Analytics and BI | n/a | 2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2014 | 2014 |
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Data Warehouse | Analytics and BI |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Refline | Legacy | Refline Recruiting | Applicant Tracking System | HCM | n/a | 2018 | 2019 |
In 2018, Zurcher Kantonalbank deployed Refline Recruiting as its Applicant Tracking System. The solution was embedded on the bank's public careers site using the Refline apply portal link to capture candidate applications directly through zkb.ch, centralizing applicant intake for the bank's recruitment activities. The Refline Recruiting implementation emphasized job posting management, configurable application forms, candidate tracking workflows, and a searchable applicant database, with career site integration to streamline application capture. Governance was established through role based access controls and configured approval workflows for HR and hiring managers, with operational ownership located in the bank's talent acquisition and HR functions in Switzerland.
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Core HR | HCM |
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2016 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2016 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2014 | 2014 |
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Database Management | IaaS |
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2014 | 2014 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Asset and Wealth Management | Investment Management |
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2010 | 2010 |
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Trade Order Management System (TOMS) | Investment Management |
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2014 | 2015 |
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Trading Platform | Investment Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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ERP Financial | ERP Financial Management |
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2010 | 2011 |
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ERP Financial | ERP Financial Management |
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2022 | 2023 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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