List of 7twenty Chat Customers
Raanana, 43404,
Israel
Since 2010, our global team of researchers has been studying 7twenty Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased 7twenty Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using 7twenty Chat for Chatbots and Conversational AI include: Ministry Of Justice Israel, a Israel based Government organisation with 1100 employees and revenues of $1.51 billion, Ministry Of Aliyah And Integration Israel, a Israel based Government organisation with 400 employees and revenues of $300.0 million and many others.
Contact us if you need a completed and verified list of companies using 7twenty Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The 7twenty Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Ministry Of Aliyah And Integration Israel | Government | 400 | $300M | Israel | 7twenty | 7twenty Chat | Chatbots and Conversational AI | 2023 | Bynet Data Communications | In 2023, the Ministry Of Aliyah And Integration Israel deployed 7twenty Chat and procured licenses for 7twenty forms and multichannel modules to support immigrant-facing services and online forms, Apps Category: . The procurement and contractor-led integration were delivered by Bynet Data Communications, and the work specifically targeted public-service processes and citizen inquiries across Israel. Implementation concentrated on configuring the forms engine, multichannel messaging orchestration, and administrative provisioning to support front-office case intake and inquiry routing. 7twenty Chat was configured to centralize form submission workflows and orchestrate communications across web, chat, email, and SMS channels, with license-based feature enablement and role-based access for ministry teams. The deployment architecture used a contractor-driven integration layer implemented by Bynet Data Communications to connect citizen touchpoints with ministry intake processes, and governance was set through centralized administration and a phased rollout to immigration service teams. The scope explicitly covered immigrant-facing public services and online forms, impacting citizen services and front-office operations. | |
|
|
Ministry Of Justice Israel | Government | 1100 | $1.5B | Israel | 7twenty | 7twenty Chat | Chatbots and Conversational AI | 2022 | Bynet Data Communications | In 2022, the Ministry Of Justice Israel contracted 7twenty to deploy 7twenty Chat for public-sector customer service/CRM. The engagement expanded the ministry's multichannel citizen service platform and established a BOT infrastructure to handle routine citizen-facing inquiries, focusing on centralizing channels and adding automated bot responses for standard queries. 7twenty Chat was positioned as the primary front-line interface for citizen interactions and for core customer service and CRM workflows. The implementation used 7twenty Chat capabilities for multichannel orchestration, conversational BOT frameworks, intent routing, scripted FAQ automation, and human escalation paths, aligned with public-sector customer service/CRM functional patterns. Configuration work addressed channel aggregation and bot management, and automated response flows were mapped to existing customer service processes to maintain continuity of citizen case handling. The technical scope emphasized centralization of inbound channels and the instrumentation of automated workflows to reduce manual handling of routine inquiries. Bynet Data Communications acted as the system integrator responsible for executing the rollout across the Ministry of Justice Israel, including integration tasks and operational handover. Governance activities included defining BOT approval and supervision workflows, agent escalation procedures, and operational ownership for ongoing bot content maintenance. The deployment targeted citizen-facing service lanes and internal CRM processes within the ministry and positioned 7twenty Chat to support centralized channel management and automated handling of routine citizen inquiries. |
Buyer Intent: Companies Evaluating 7twenty Chat
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||