List of Aareon 1st Touch WFM Customers
Aareon
Isaac-Fulda-Allee 6,
Mainz, 55124,
Germany
Mainz, 55124,
Germany
49 6131 3010
Professional Services
2500
$525M
Since 2010, our global team of researchers has been studying Aareon 1st Touch WFM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Aareon 1st Touch WFM for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Aareon 1st Touch WFM for Workforce Management include: Together Housing, a United Kingdom based Non Profit organisation with 1145 employees and revenues of $204.0 million, Curo Housing Group, a United Kingdom based Non Profit organisation with 664 employees and revenues of $189.0 million, Fife Housing Group, a United Kingdom based Non Profit organisation with 58 employees and revenues of $14.0 million, Langstane Housing Association Ltd, a United Kingdom based Non Profit organisation with 70 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Aareon 1st Touch WFM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Curo Housing Group | Non Profit | 664 | $189M | United Kingdom | Aareon | Aareon 1st Touch WFM | Workforce Management | 2016 | n/a |
In 2016, Curo Housing Group deployed Aareon 1st Touch WFM as part of a Workforce Management initiative to extend tenant self-service across mobile and web channels. The Aareon 1st Touch WFM deployment included the 1st Touch Self-Service App on iOS and Android and was complemented by the MyCuro 360 Customer Portal to surface tenancy data and key documents to residents.
Functional capabilities implemented included tenant account balance viewing, access to key documents, and self-service reporting of repairs and rent queries through the app and portal, aligning with Workforce Management workflows for service orchestration and case logging. The configuration combined Aareon’s 1st Touch Self-Service App with the 360 Customer Portal to centralize customer interaction and automate common transactional workflows.
Integrations were guaranteed with Curo’s existing back-office systems, building on Curo’s earlier implementation of the Aareon QL housing management system in 2011 to synchronize tenancy records and transactional data. The operational scope was tenant facing services, with over 2,300 tenants registered shortly after launch, and the portal targeted inbound enquiries where over 60 percent related to repairs or rents, representing roughly 16,000 hours of staff time.
Governance and process change centered on migrating tenant communications through the portal to reduce the cost of serving customer transactions and to make account balances and documents available on demand for tenants. The rollout emphasized mobile platform stability and guaranteed back-office integration, embedding Aareon 1st Touch WFM into Curo’s operational model to support ongoing tenant self-service.
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Fife Housing Group | Non Profit | 58 | $14M | United Kingdom | Aareon | Aareon 1st Touch WFM | Workforce Management | 2020 | Shaw Consulting |
In 2020, Fife Housing Group implemented Aareon 1st Touch WFM, a Workforce Management application, alongside Aareon QL. The Scotland-based programme was planned for March 2020 with Shaw Consulting appointed to procure and project-manage the initiative, and the roll-out was completed remotely during the COVID-19 lockdown to maintain operational continuity.
Implementation focused on mobile repairs workflows, tenant communications, and finance and back-office capabilities. Aareon 1st Touch WFM provided mobile working functionality for field operatives while Aareon QL handled housing and financial record management, with configuration emphasis on job allocation, mobile forms for repairs, and tenant contact updates to support case and repair lifecycle management.
The deployment covered Scotland-based operations and impacted repairs teams, tenancy management, finance, and back-office functions. Shaw Consulting managed procurement and project governance, coordinating remote user acceptance testing and phased cutover activities during lockdown to ensure a controlled rollout.
Project governance relied on Shaw Consulting led project management and remote rollout controls, with operational changes to field workflows and tenant communication processes. The programme delivered streamlined mobile repairs, improved tenant communications and more efficient finance and back-office workflows as described in project notes.
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Langstane Housing Association Ltd | Non Profit | 70 | $2M | United Kingdom | Aareon | Aareon 1st Touch WFM | Workforce Management | 2011 | n/a |
In 2011, Langstane Housing Association Ltd deployed Aareon 1st Touch WFM in the Apps Category. The deployment provisioned mobile working on operatives' PDAs and linked those devices directly to the Aareon QL housing management system to support responsive repairs.
Aareon 1st Touch WFM was configured to automate job updates and eliminate paper forms, capturing job acceptances, on site diagnostics, and completion status through the mobile client with scheduled synchronization to the central Aareon QL backend. Functional capabilities implemented focused on field task capture, job status updates, and automated propagation of work order status into back office scheduling and repair workflows.
The implementation targeted field operations and repairs across Langstane operations in Scotland and shifted operational workload from paper driven processes to digital workflows, enabling back office teams to use improved data capture for scheduling and administration. Reported outcomes included significant resource savings, faster scheduling and improved data capture for back office processes following the Aareon 1st Touch WFM rollout.
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Together Housing | Non Profit | 1145 | $204M | United Kingdom | Aareon | Aareon 1st Touch WFM | Workforce Management | 2015 | n/a |
In 2015 Together Housing implemented Aareon 1st Touch WFM in the Mobile Workforce Management category, deploying a mobile workforce solution across its seven operating companies in England. The rollout was positioned to support field operations for responsive repairs, assets and incomes teams and began with an initial go live for 200+ operatives before expanding to approximately 500 users.
The implementation of Aareon 1st Touch WFM focused on mobile job allocation, operative status visibility and direct merchant ordering capabilities, aligning mobile forms and job workflows to housing operations. Configuration work concentrated on mapping responsive repairs and asset inspection workflows into the application, and enabling order creation from mobile operatives to approved merchants to shorten supply chain touchpoints.
Aareon 1st Touch WFM was integrated with Together Housing Group’s Aareon housing management system to provide end to end job lifecycle continuity and data synchronisation between back office records and field activity. Operational coverage included multiple business functions, specifically repairs operations, asset management and income-related field tasks, with deployment across seven operating companies in England and phased user expansion from 200+ to about 500 field users.
Governance and rollout followed a phased operational approach, bringing operatives online in stages to scale user adoption and to stabilise integrations between Aareon 1st Touch WFM and the housing management system. Reported operational outcomes from the deployment included increased job throughput, improved transparency of operative status and the ability for operatives to place direct orders to merchants, supporting more responsive field service execution.
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Buyer Intent: Companies Evaluating Aareon 1st Touch WFM
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FAQ - APPS RUN THE WORLD Aareon 1st Touch WFM Coverage
Aareon 1st Touch WFM is a Workforce Management solution from Aareon.
Companies worldwide use Aareon 1st Touch WFM, from small firms to large enterprises across 21+ industries.
Organizations such as Together Housing, Curo Housing Group, Fife Housing Group and Langstane Housing Association Ltd are recorded users of
Aareon 1st Touch WFM for Workforce Management.
Companies using Aareon 1st Touch WFM are most concentrated in Non Profit, with adoption spanning over 21 industries.
Companies using Aareon 1st Touch WFM are most concentrated in United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Aareon 1st Touch WFM across Americas, EMEA, and APAC.
Companies using Aareon 1st Touch WFM range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 25%, large organizations with 1,001-10,000 employees - 25%, and global enterprises with 10,000+ employees - 0%.
Customers of Aareon 1st Touch WFM include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Aareon 1st Touch WFM customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Workforce Management.