List of Abacus Online Ordering Customers
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Since 2010, our global team of researchers has been studying Abacus Online Ordering customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Abacus Online Ordering for Online Food Ordering System from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Abacus Online Ordering for Online Food Ordering System include: Pepper Project, a Australia based Leisure and Hospitality organisation with 7 employees and revenues of $10.0 million, Ciao Mamma Australia, a Australia based Leisure and Hospitality organisation with 15 employees and revenues of $1.0 million, Natural Born Grillers Australia, a Australia based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Abacus Online Ordering, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Abacus Online Ordering customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ciao Mamma Australia | Leisure and Hospitality | 15 | $1M | Australia | Abacus | Abacus Online Ordering | Online Food Ordering System | 2020 | n/a |
In 2020, Ciao Mamma Australia implemented Abacus Online Ordering at its Brunswick restaurant to accept takeaway and delivery orders. The implementation uses Abacus Online Ordering and the Apps Category .
Abacus Online Ordering was configured to manage online order intake, queueing, and real-time routing of orders into the restaurant point of sale, supporting core operations and sales workflows. Functional modules implemented include online ordering checkout, order status tracking, and sales reporting visibility for managers. Configuration emphasized streamlined order flows to reduce manual entry into the POS.
The deployment integrates order flow with the POS to create a single operational order stream for front-of-house and kitchen staff, and it supports operations and sales functions at the Brunswick site in Australia. Operational scope is limited to the restaurant level for this single-location operator with approximately 15 employees. The implementation aligns with standard online ordering operational terminology such as order orchestration, fulfillment routing, and sales reconciliation.
Governance changes centered on establishing Abacus Online Ordering as the primary channel for takeaway and delivery and updating staff procedures for order acceptance and POS reconciliation. The vendor cites that Abacus helped Ciao Mamma pivot during the COVID-19 pandemic and provided better access to sales reporting and client support after implementation.
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Natural Born Grillers Australia | Leisure and Hospitality | 10 | $1M | Australia | Abacus | Abacus Online Ordering | Online Food Ordering System | 2021 | n/a |
In 2021, Natural Born Grillers Australia implemented Abacus Online Ordering. Apps Category:
The deployment uses an Abacus-hosted ordering link published on the restaurant website to present an online storefront and accept takeaway and delivery orders for the Mount Gambier location in Australia. Abacus Online Ordering operates as a store integration providing menu presentation, cart and checkout flows, and order routing into the restaurant operational process, supporting front of house, kitchen and delivery coordination. The public site links directly to the Abacus-hosted store, showing explicit use of the Abacus online ordering integration, and site content indicates the implementation was live by the early 2020s. Governance emphasis centered on formalizing online order handling procedures and folding web-originated orders into existing fulfillment workflows, and the implementation improved order management and delivery operations in Australia.
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Pepper Project | Leisure and Hospitality | 7 | $10M | Australia | Abacus | Abacus Online Ordering | Online Food Ordering System | 2021 | n/a |
In 2021, Pepper Project deployed Abacus Online Ordering under the Online Ordering category in Australia. The implementation centered on Abacus self-ordering kiosks integrated directly with Abacus POS to extend the DIY teppanyaki ordering experience at Pepper Lunch branded restaurants.
Abacus Online Ordering was configured to route kiosk orders into the Abacus POS, supporting front-of-house order management and in-store fulfillment workflows. Module usage is inferred from the vendor case study because the public description emphasizes self-ordering kiosks tied to Abacus POS rather than naming a separate Online Ordering add-on explicitly. Operational coverage focused on store-level front-of-house operations in Australia, and the rollout required adjustments to staff order acceptance workflows and POS order flow to improve front-of-house order management.
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