List of ABI MasterMind Workforce Manager Customers
Sacramento, 95826, CA,
United States
Since 2010, our global team of researchers has been studying ABI MasterMind Workforce Manager customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ABI MasterMind Workforce Manager for Workforce Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ABI MasterMind Workforce Manager for Workforce Management include: Live Nation Entertainment, a United States based Leisure and Hospitality organisation with 14700 employees and revenues of $22.70 billion, Allied Universal, a United States based Professional Services organisation with 800000 employees and revenues of $22.00 billion, Oak View Group, a United States based Leisure and Hospitality organisation with 60000 employees and revenues of $6.00 billion, The Kraft Group & Affiliates, a United States based Manufacturing organisation with 9500 employees and revenues of $5.40 billion, BEST Crowd Management, a United States based Professional Services organisation with 25000 employees and revenues of $5.40 billion and many others.
Contact us if you need a completed and verified list of companies using ABI MasterMind Workforce Manager, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The ABI MasterMind Workforce Manager customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acrisure Stadium, formerly Heinz Field | Leisure and Hospitality | 1400 | $310M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2018 | n/a |
In 2018, Acrisure Stadium implemented ABI MasterMind Workforce Manager as a Workforce Management application to centralize event staffing and tour scheduling for its Guest Services organization. The deployment targeted game day operations and public tours, supporting scheduling and shift assignments for a Guest Services roster of over 70 part time employees within the venue workforce.
ABI MasterMind Workforce Manager was configured to manage core workforce management capabilities including shift scheduling, position assignments, and rostering tied to recurring event templates and role based assignments. The application was used operationally to schedule and position Guest Services teams for game days and tours, and to coordinate hotline and email coverage for guest inquiries, while enabling scheduling driven employee recognition and incentive workflows described by stadium staff.
Operationally the stadium combined guest insights from the ISS 24/7 feedback system with ABI MasterMind Workforce Manager scheduling workflows to adjust staffing levels and tour assignments, an approach explicitly used to improve overall guest experience. Governance and process controls were organized under Guest Services leadership, with approved scheduling, deployment and hotline coverage procedures formalized for tours and event day operations.
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AEG Presents | Professional Services | 1500 | $420M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2017 | n/a |
In 2017 AEG Presents deployed ABI MasterMind Workforce Manager as a Workforce Management solution to support venue operations at The Novo, a 2300 capacity site in LA Live. The implementation centered on operational staffing and event-level workforce workflows, with the ABI MasterMind Workforce Manager configured to manage scheduling, credentialing, training records, and payroll-related tasking for venue staff and contractors.
Configuration work focused on schedule creation and timekeeping rules, credential sheet generation for each event, and a security training program targeted at backstage and barricade operations. ABI MasterMind Workforce Manager was used alongside TSheets for scheduling and time tracking, providing a coordinated rostering and attendance process, while payroll tasks were processed in coordination with the Director of Operations.
Operational coverage included the Operations, Production, and Security functions at The Novo, with weekly engagement across roughly 100 employees and routine staffing of EMTs, bathroom attendants, and supplemental security per event. The implementation embedded credential issuance workflows with production managers to preserve artist confidentiality and streamline backstage access control, and it incorporated merchandise handling processes that interfaced with venue accounting practices.
Governance and process changes established centralized scheduling methods and a training governance model that produced security trainings and credential protocols, with ABI MasterMind Workforce Manager serving as the operational system of record for those processes. Explicit outcomes recorded during the period included lower incident rates linked to the security trainings and increased staff attendance tied to the new scheduling methods, and successful venue security and artist confidentiality were maintained through standardized credentialing and coordination.
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Alamodome | Leisure and Hospitality | 35 | $5M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2013 | n/a |
In 2013 Alamodome implemented ABI MasterMind Workforce Manager, an application in the category. ABI MasterMind Workforce Manager was configured to support venue level workforce operations, including shift scheduling, timekeeping workflows, and labor assignment across event, concessions, security, and facilities staff. The implementation reflected the scale of the organization with a single site operational scope covering the Alamodome facility and event day staffing cycles.
Configuration emphasized role based schedules and automated schedule publishing, with roster management and exception handling aligned to venue operations. Governance established new scheduling ownership and operational workflows for event managers and HR, formalizing shift approval and time record reconciliation processes. Alamodome is listed as a customer for ABI MasterMind Workforce Manager.
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Allegiant Stadium | Leisure and Hospitality | 3950 | $620M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2018 | n/a |
In 2018, Allegiant Stadium deployed ABI MasterMind Workforce Manager to operationalize event staffing for a 65,000 seat venue that runs approximately 40 major events annually. The deployment is centered on workforce scheduling and on-site event labor orchestration to support up to 550 frontline team members, supervisors, and managers during peak events.
ABI MasterMind Workforce Manager was configured to manage core Workforce Management functions including shift rostering, scheduling, payroll processing, and staff credentialing. Allegiant Stadium used ABI MasterMind Workforce Manager specifically for scheduling and payroll processing of employees and for maintaining credentialing workflows that control access and event assignments for temporary and seasonal staff.
Operational ownership rests with the Guest Experience and event operations teams, with the application supporting recruiting, hiring, and supervision activities for event staffing and serving as the primary system for staff scheduling on-site in Las Vegas. The system supports coordination between event managers and stadium service partners, enabling budgeted staffing plans, deployment of supervisors, and day-of-event workforce adjustments.
Governance and process controls were embedded through recurrent Raiders Playbook orientations and after-action summaries, which feed staffing adjustments and credentialing policy updates back into scheduling and payroll procedures. ABI MasterMind Workforce Manager is cited in operational practices for managing scheduling, payroll processing, and credentialing, and it directly supports process improvement cycles driven by guest feedback and event post-mortems.
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Alliance Building Services | Professional Services | 1200 | $450M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2011 | n/a |
In 2011, Alliance Building Services implemented ABI MasterMind Workforce Manager, a Workforce Management application, to support site-level payroll and scheduling for its commercial property operations. Deployment focused on workforce administration for a Commercial Real Estate portfolio exceeding 10 million square feet spanning 10 commercial buildings, churches, a cemetery and developmental space, and supported site crews of roughly 200 to 240 union janitorial and engineering employees.
ABI MasterMind Workforce Manager was configured to handle core workforce modules including time and attendance capture, shift scheduling, payroll data entry and processing, new hire onboarding administration, training scheduling, and disciplinary and incident tracking. The ABI MasterMind Workforce Manager implementation supported routine operational workflows such as staffing replacements, daily coverage coordination, tracking employee entitlements, and reporting work injuries, aligning workforce administration with site operational rhythms.
The implementation operated alongside other payroll tooling during transitional periods, with ADP Workforce Now 9 Timecard and WinTeam 5 used for a year to process payroll for a comparable employee population, indicating coexistence and operational interoperability at the payroll and timecard layer. Operational ownership spanned payroll, operations, and human resources, with the system used as the point of record for attendance, suspensions, terminations, uniform and schedule distribution, and as a liaison tool between on-site staff and HR at CitiField.
Governance was structured around union contracts and documented payroll policies, with process controls for confidential payroll handling and dispute resolution workflows. The deployment supported operational process changes such as quarterly employee training scheduling and tightened onboarding flows, and delivered a reported reduction in payroll errors of 80 percent within three months of the role performing payroll administration using the system.
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Professional Services | 800000 | $22.0B | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2018 | n/a |
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Leisure and Hospitality | 100 | $10M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2014 | n/a |
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Leisure and Hospitality | 30 | $3M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2009 | n/a |
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Leisure and Hospitality | 300 | $55M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2014 | n/a |
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Leisure and Hospitality | 350 | $75M | United States | ABI MasterMind | ABI MasterMind Workforce Manager | Workforce Management | 2010 | n/a |
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Buyer Intent: Companies Evaluating ABI MasterMind Workforce Manager
- Marsh McLennan Agency, a United States based Insurance organization with 8000 Employees
- Housing Authority Of Savannah United States, a United States based Government company with 100 Employees
- Avride, a Israel based Automotive organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
|---|---|---|---|---|---|---|
| NHL Foundation | Government | 800 | $200M | United States | 2026-03-25 | |
| Marsh McLennan Agency | Insurance | 8000 | $5.0B | United States | 2026-03-13 | |
| Housing Authority Of Savannah United States | Government | 100 | $25M | United States | 2026-02-05 | |
| Automotive | 50 | $5M | Israel | 2026-01-17 | ||
| Professional Services | 200 | $30M | United States | 2025-05-28 | ||
| Leisure and Hospitality | 3000 | $4.0B | United States | 2025-02-25 | ||
| Retail | 20000 | $6.0B | United States | 2025-02-01 | ||
| Manufacturing | 3461 | $700M | United States | 2024-10-30 | ||
| Education | 7472 | $976M | United States | 2024-10-22 | ||
| Manufacturing | 47529 | $6.9B | Brazil | 2024-10-08 |