List of Accela Civic Platform Customers
Accela
9110 Alcosta Blvd, Suite H #3030,
San Ramon, 94583, CA,
United States
San Ramon, 94583, CA,
United States
1 925-659-3200
Professional Services
500
$60M
Since 2010, our global team of researchers has been studying Accela Civic Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accela Civic Platform for Government ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accela Civic Platform for Government ERP include: Seattle City Light, a United States based Government organisation with 14000 employees and revenues of $8.50 billion, Hillsborough County, FL, a United States based Government organisation with 4000 employees and revenues of $8.50 billion, City of Dallas, TX, a United States based Government organisation with 14994 employees and revenues of $5.20 billion, San Diego County, CA, a United States based Government organisation with 7000 employees and revenues of $5.12 billion, Ohio Department of Health, a United States based Government organisation with 1228 employees and revenues of $1.35 billion and many others.
Contact us if you need a completed and verified list of companies using Accela Civic Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Financial Management software purchases.
The Accela Civic Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Financial Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Arlington County Department of Community Planning Housing and Development | Government | 82 | $12M | United States | Accela | Accela Civic Platform | Government ERP | 2021 | n/a |
In 2021, Arlington County Department of Community Planning Housing and Development implemented Accela Civic Platform as a COTS SaaS solution. The deployment targeted Enterprise Resource Planning for Government Agencies to automate licensing, permitting, plan submissions, adjudication and enforcement actions across county planning and housing workflows.
The Accela Civic Platform configuration emphasized Accela Automation scripting, fee management execution, and workflow based process orchestration together with the Citizen Access ACA interface for public submissions and plan uploads. Configuration and customizations focused on automated fee calculation, form and plan upload processing, case lifecycle management, and scripted workflow transitions to support adjudication and enforcement processes.
Integration work included OnBase development to support document management and new business process flows, while the Citizen Access ACA interface provided the external submission channel for applicants and plan reviewers. Operational coverage comprised licensing, permitting, planning review, adjudication, and enforcement functions within the Department of Community Planning Housing and Development.
A Sr. Business Systems Analyst led configuration, scripting and fee execution activities, managing SaaS configuration, workflow testing and operational handoff from October 2021 to present. Governance centered on in application process controls, scripted fee rules, and standardized Citizen Access workflows to align submissions, plan review and enforcement adjudication with county operational procedures.
|
 |
Charlotte County | Government | 500 | $166M | United States | Accela | Accela Civic Platform | Government ERP | 2023 | n/a |
In 2023, Charlotte County implemented Accela Civic Platform, deploying Accela’s SaaS environment as part of a multi-jurisdictional Florida cloud migration wave. The deployment is categorized as Enterprise Resource Planning for Government Agencies and targets county-level civic service automation and operational consolidation across permitting and public-facing service channels.
The Accela Civic Platform implementation configured core civic ERP capabilities consistent with the category, including permitting and licensing workflows, inspection scheduling and mobile inspection capability, code enforcement case management, and citizen portal access. Accela Civic Platform was provisioned to support end-to-end permitting lifecycle management, digital citizen submissions, and role-based administrative workflows typical of county land management and regulatory functions.
Architecturally the deployment uses Accela’s cloud SaaS model with public-facing Accela Citizen Access and mobile components to enable field operations and online service requests, while integrating geospatial capabilities through Accela GIS patterns. The implementation scope focused on county departments responsible for permitting, planning, inspections, licensing, and code enforcement, aligning operational coverage to centrally managed cloud services and public portals.
Governance and rollout leveraged Accela’s Spring 2023 product release features designed to ease transitions to SaaS, with Accela-managed maintenance, security, and upgrade processes reducing local infrastructure responsibilities. Implementation governance emphasized centralized configuration controls, role-based access and workflow standardization across county teams, and staged cutover to the Accela Civic Platform to align county business processes with the new Enterprise Resource Planning for Government Agencies environment.
|
 |
Citrus County, Florida | Government | 1601 | $315M | United States | Accela | Accela Civic Platform | Government ERP | 2025 | n/a |
In 2025, Citrus County, Florida implemented the Accela Civic Platform to modernize permitting, licensing, and other citizen services. The deployment is positioned as Enterprise Resource Planning for Government Agencies and was rolled out across multiple county departments to serve residents and local businesses.
The Accela Civic Platform implementation emphasized permitting and licensing modules, with configuration work focused on intake workflows, review routing, license issuance, and citizen-facing case tracking consistent with Enterprise Resource Planning for Government Agencies capabilities. The County configured the system to align with existing operational workflows and to automate handoffs between permit intake, plan review, and issuance processes.
Operational coverage spans multiple departments within Citrus County and targets both staff workflows and resident interactions, with staff reporting rapid adoption and community feedback described as strongly positive. To support adoption, Citrus County established training and support assets including an Accela 101 class taught by staff, a concierge one on one assistance service, and a public library of YouTube videos for self-study, which reinforced staff transition and citizen onboarding.
Governance and rollout practices were centered on staff training, citizen engagement, and incremental service expansion, with internal champions cited as part of the transition. The County reported improved operational efficiency, reduced processing times, and a more responsive service model for citizens and businesses following the Accela Civic Platform launch.
|
 |
|
Government | 575 | $180M | United States | Accela | Accela Civic Platform | Government ERP | 2023 | n/a |
|
|
|
|
Government | 14994 | $5.2B | United States | Accela | Accela Civic Platform | Government ERP | 2023 | n/a |
|
|
|
|
Government | 1959 | $378M | United States | Accela | Accela Civic Platform | Government ERP | 2025 | n/a |
|
|
|
|
Government | 225 | $98M | United States | Accela | Accela Civic Platform | Government ERP | 2023 | n/a |
|
|
|
|
Government | 2675 | $860M | United States | Accela | Accela Civic Platform | Government ERP | 2013 | n/a |
|
|
|
|
Government | 400 | $85M | United States | Accela | Accela Civic Platform | Government ERP | 2013 | n/a |
|
|
|
|
Government | 537 | $227M | United States | Accela | Accela Civic Platform | Government ERP | 2025 | n/a |
|
Showing 1 to 10 of 30 entries
Buyer Intent: Companies Evaluating Accela Civic Platform
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Accela Civic Platform. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Accela Civic Platform for Government ERP include:
- City of Dallas, TX, a United States based Government organization with 14994 Employees
- Jefferson County Alabama, a United States based Government company with 2500 Employees
- Town of Dover, a United States based Government organization with 263 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Accela Civic Platform Coverage
Accela Civic Platform is a Government ERP solution from Accela.
Companies worldwide use Accela Civic Platform, from small firms to large enterprises across 21+ industries.
Organizations such as Seattle City Light, Hillsborough County, FL, City of Dallas, TX, San Diego County, CA and Ohio Department of Health are recorded users of
Accela Civic Platform for Government ERP.
Companies using Accela Civic Platform are most concentrated in Government, with adoption spanning over 21 industries.
Companies using Accela Civic Platform are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Accela Civic Platform across Americas, EMEA, and APAC.
Companies using Accela Civic Platform range from small businesses with 0-100 employees - 10%, to mid-sized firms with 101-1,000 employees - 46.67%, large organizations with 1,001-10,000 employees - 36.67%, and global enterprises with 10,000+ employees - 6.67%.
Customers of Accela Civic Platform include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Accela Civic Platform customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Government ERP.