List of Accenture myWizard Customers
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Since 2010, our global team of researchers has been studying Accenture myWizard customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Accenture myWizard for Intelligent Process Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Accenture myWizard for Intelligent Process Automation include: Cardinal Health, a United States based Healthcare organisation with 53084 employees and revenues of $222.58 billion, CNH Industrial, a United Kingdom based Manufacturing organisation with 40070 employees and revenues of $23.55 billion, Avanade, a United States based Professional Services organisation with 56000 employees and revenues of $2.00 billion, ITD Group, a Denmark based Transportation organisation with 230 employees and revenues of $33.0 million and many others.
Contact us if you need a completed and verified list of companies using Accenture myWizard, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Artificial Intelligence software purchases.
The Accenture myWizard customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Artificial Intelligence software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Avanade | Professional Services | 56000 | $2.0B | United States | Accenture | Accenture myWizard | Intelligent Process Automation | 2016 | n/a |
In 2016, Avanade deployed Accenture myWizard to introduce AI-driven operational analytics into its service delivery organization. Accenture myWizard was adopted as an AI Platform to surface improvement opportunities and to forecast next month’s service level agreements for managed services and delivery teams.
The implementation emphasized predictive analytics and model-driven forecasting capabilities, with configuration focused on SLA forecasting, anomaly detection, automated feature extraction, and interactive dashboards for delivery managers. Accenture myWizard ingested operational telemetry and ticketing metrics to produce time series forecasts and diagnostic insights, aligning model outputs with standard service management workflows.
Governance was organized around operationalizing model outputs into existing service review and escalation processes, routing insights to delivery and operations leads for remediation. The deployment produced explicit signals used to identify areas for improvement and to forecast next month’s SLA, positioning the application within Avanade service delivery and operations as a continuous intelligence layer.
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Cardinal Health | Healthcare | 53084 | $222.6B | United States | Accenture | Accenture myWizard | Intelligent Process Automation | 2016 | n/a |
In 2016, Cardinal Health implemented Accenture myWizard as an AI Platform as part of a broader set of IT TechRefresh projects valued at over $2M in total. The myWizard deployment was executed alongside a parallel Ignio hyper-automation implementation within the same program, establishing a dual-platform automation posture for IT operations.
Accenture myWizard was configured to deliver AI-driven automation capabilities typical of an AI Platform, including orchestration of automation workflows, runbook automation, and centralized automation lifecycle management. The implementation targeted IT operations and enterprise application support, and it was aligned with concurrent SAP enhancement pack upgrades and enterprise content management upgrades so that automation could be orchestrated across SAP landscapes and ECM systems.
The work was organized under an IT TechRefresh governance model with coordinated change control and operational handoffs between cybersecurity, SAP application teams, and ECM teams to limit operational disruption. Accenture was the vendor for myWizard, and the program combined cyber defense projects such as CrowdStrike implementations with application upgrades and hyper-automation to centralize automation and orchestration within Cardinal Health IT.
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CNH Industrial | Manufacturing | 40070 | $23.6B | United Kingdom | Accenture | Accenture myWizard | Intelligent Process Automation | 2018 | n/a |
In 2018 CNH Industrial deployed Accenture myWizard as part of an application maintenance services transformation, embedding an AI Platform into its application support estate. The initiative introduced artificial intelligence, enhanced automation, cognitive tools and user support capabilities such as chatbots to modernize day-to-day operations and improve visibility into operational challenges.
Accenture myWizard was configured to deliver core functional capabilities typical of an AI Platform including cognitive automation for repetitive incident and request handling, conversational user support through chatbots, and instrumentation for monitoring and analytics. Configuration emphasis was placed on knowledge management and automated runbook execution to streamline routine support workflows and reduce manual intervention.
The implementation integrated these tools into CNH Industrial’s global application support environment, providing operational coverage across IT support, service operations and dealer support functions, with over 50,000 users including dealers around the world. Integrated tooling provided consolidated operational telemetry and surfaced insights into recurring issues to improve incident responsiveness and operational clarity.
Governance centered on embedding application support as an integral part of day-to-day operations, with Accenture myWizard serving as the delivery mechanism for AI Platform capabilities that free up resources for strategic digital initiatives. The program focused on orchestration of automated tasks and improved user support channels to enable more efficient service delivery and broader business visibility.
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Transportation | 230 | $33M | Denmark | Accenture | Accenture myWizard | Intelligent Process Automation | 2022 | n/a |
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Buyer Intent: Companies Evaluating Accenture myWizard
- I'anson Bros, a United Kingdom based Consumer Packaged Goods organization with 77 Employees
- Indian Institute of Management Indore, a India based Education company with 300 Employees
- Samsung Electronics, a South Korea based Manufacturing organization with 262647 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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