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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of Ackroo Customer Loyalty Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Bean Around the World Canada Retail 300 $20M Canada Ackroo Ackroo Customer Loyalty Customer Loyalty 2011 n/a
In 2011, Bean Around the World Canada implemented Ackroo Customer Loyalty, a CRM/marketing-focused implementation, to centralize gift and loyalty operations across 21 cafés in British Columbia. The Ackroo Customer Loyalty deployment consolidated store-level card processing and customer records that had previously relied on punch-style loyalty cards, establishing a centralized point of record for loyalty and gift transactions. Functional usage emphasized multi-location loyalty management and a mobile app integration, with the mobile application launching in September 2021 to extend digital enrollment and redemption. The solution was integrated into point-of-sale workflows at 21 café locations and supported reconciliation and customer experience improvements noted in the case study. Operational ownership rested with retail and marketing teams to drive CRM-driven campaigns and card adoption across locations. The implementation delivered a 44% year-over-year customer growth rate and large-scale card adoption as reported in the case study.
Espace Skins Montreal Canada Healthcare 10 $1M Canada Ackroo Ackroo Customer Loyalty Customer Loyalty 2016 n/a
In 2016, Espace Skins Montréal implemented Ackroo Customer Loyalty as its Customer Loyalty solution. The deployment established a cash-back loyalty program to reward recurring clients and launched a branded mobile app to host digital rewards, which simplified redemption and increased customer engagement. Ackroo Customer Loyalty supported a CRM and marketing use case for the Canada-based retail clinic. The implementation focused on functional modules for cash-back balance management, digital reward issuance, mobile wallet redemption, and transaction recording to support repeat visit incentives. Operational scope was retail clienteling at the Montreal site, with changes to front-of-house redemption workflows and staff procedures for validating rewards. The deployment was proportioned to a 10-employee boutique, aligning loyalty orchestration with in-store sales and client services. Governance centered on program rule configuration, customer opt-in and consent handling, and a branded mobile app rollout accompanied by staff training for redemption and reporting. Outcomes reported in the vendor case study included an 88% increase in loyalty transactions and $82k redeemed in loyalty value, indicating higher engagement and substantial loyalty redemptions following the Ackroo Customer Loyalty implementation.
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FAQ - APPS RUN THE WORLD Ackroo Customer Loyalty Coverage

Ackroo Customer Loyalty is a Customer Loyalty solution from Ackroo.

Companies worldwide use Ackroo Customer Loyalty, from small firms to large enterprises across 21+ industries.

Organizations such as Bean Around the World Canada and Espace Skins Montreal Canada are recorded users of Ackroo Customer Loyalty for Customer Loyalty.

Companies using Ackroo Customer Loyalty are most concentrated in Retail and Healthcare, with adoption spanning over 21 industries.

Companies using Ackroo Customer Loyalty are most concentrated in Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ackroo Customer Loyalty across Americas, EMEA, and APAC.

Companies using Ackroo Customer Loyalty range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Ackroo Customer Loyalty include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Ackroo Customer Loyalty customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Loyalty.