List of Adashi FirstResponse MDT Customers
Baltimore, 21224, MD,
United States
Since 2010, our global team of researchers has been studying Adashi FirstResponse MDT customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Adashi FirstResponse MDT for Incident Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Adashi FirstResponse MDT for Incident Management include: The Jacksonville Fire Department, a United States based Government organisation with 170 employees and revenues of $42.0 million, Town of Johnston Fire Department, a United States based Government organisation with 65 employees and revenues of $21.0 million, Jacksonville Fire Department, Arkansas, a United States based Government organisation with 52 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using Adashi FirstResponse MDT, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The Adashi FirstResponse MDT customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Jacksonville Fire Department, Arkansas | Government | 52 | $14M | United States | Adashi | Adashi FirstResponse MDT | Incident Management | 2018 | n/a |
In 2018 Jacksonville Fire Department in Arkansas implemented Adashi FirstResponse MDT to address persistent field communication gaps and improve incident coordination within its jurisdiction. The deployment targeted the department that protects 30.2 square miles and 28,364 residents, operates four manned fire stations, provides 24/7 fire suppression and rescue services, and delivers ALS ambulance coverage including first response to the 13,700 residents on Little Rock Air Force Base. This implementation is categorized as Incident Management and is centered on operational response and field communications for fire and EMS crews.
The Adashi FirstResponse MDT rollout focused on configuring mobile data terminal workflows and situational awareness capabilities typical of Incident Management systems, including structured incident logging, mapping and routing support, and crew status updates to streamline on-scene coordination. The implementation emphasized application configuration to align run cards and response protocols with JFD operational practices for fire suppression, rescue and ALS ambulance response. Adashi FirstResponse MDT was provisioned for apparatus and ambulance crews to bring consistent digital incident records to first responders.
Governance and process changes included a station-level rollout across all four manned stations and training for field personnel to adopt standardized communication and reporting workflows. The system also supported mutual aid coordination practices with neighboring volunteer departments and the unique coverage responsibilities at Little Rock Air Force Base. The project objective was to eliminate existing communication issues and ensure quick and effective incident response, improving operational clarity for dispatch and crews during multiagency responses.
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The Jacksonville Fire Department | Government | 170 | $42M | United States | Adashi | Adashi FirstResponse MDT | Incident Management | 2018 | n/a |
In 2018, the Jacksonville Fire Department implemented Adashi FirstResponse MDT as its Incident Management application. The Jacksonville Fire Department serves the City of Jackson in Madison County with seven stations, 16 units and over 170 personnel, responding to more than 5,000 calls annually across 49.5 square miles and a population exceeding 65,000. Department leadership relied on peer benchmarking with other agencies when selecting a solution, and chose Adashi because the product met user requirements and consolidated needed capabilities into a single offering.
Adashi FirstResponse MDT delivered mobile data terminal functionality tailored to Incident Management workflows, providing mapping, digital call information and direct access to detailed dispatcher information so mission-critical data is available to crews in the field. The implementation emphasized mapping and digital call information as primary modules, reducing reliance on voice queries to dispatch and improving on-scene situational awareness. These capabilities align with standard Incident Management functions such as real-time location context, field data delivery and crew mobilization support.
Operational coverage for the Adashi FirstResponse MDT spans all seven stations and 16 units, supporting firefighters and command staff across daily emergency response and communications. Adoption has continued for three years, with the department reporting improved access to mission-critical data and reduced time spent on voice communications, captured in the comment from Marcus Turner, JFD Communications and Information Technology Officer, "Adashi products assist us in mitigating the lack of seeing and sharing the same data, the mapping and the digital call information minimizes time talking to our dispatch and asking questions that waste valuable time." Selection and rollout were governed by user-driven requirements and peer-referenced evaluation, aligning the Incident Management application to the department's communications workflows.
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Town of Johnston Fire Department | Government | 65 | $21M | United States | Adashi | Adashi FirstResponse MDT | Incident Management | 2017 | n/a |
In 2017, the Town of Johnston Fire Department deployed Adashi FirstResponse MDT for Incident Management. The implementation targeted operational response across Johnston Fire Department units in Providence County, Rhode Island, which provide fire suppression, emergency medical services, regional foam trailer response, auto extrication, trench rescue, confined space rescue, high angle rope rescue, and community education services.
The project centered on the integrated mobile data terminal and incident command capabilities native to Adashi FirstResponse MDT, consolidating MDT response and incident command workflows into a single application. Configuration emphasized simplified user interfaces and field-first workflows consistent with Incident Management best practices, with the full application name Adashi FirstResponse MDT used as the source of truth for dispatch and on-scene command information.
Operational scope and functional impact included incident command, dispatch coordination, field reporting, and EMS incident documentation, with frontline crews and command staff using the same incident dataset. Two battalion chiefs and a fire captain were involved in decision making, and the department prioritized the way MDT response and incident command integrated together when choosing the vendor.
Governance and rollout were executed via a Train-the-Trainer program delivered to all certified NFPA 1041 instructors, after which each instructor was assigned a shift to deliver hands-on training to crews. Battalion Chief Thomas Marcello noted that while some products offered fragmented capabilities, Adashi FirstResponse MDT provided an all in one package, and the department cited ease of use and cost efficiency as key selection factors.
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Buyer Intent: Companies Evaluating Adashi FirstResponse MDT
- Fire Rescue Victoria, a Australia based Government organization with 3489 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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