AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

PagesJaunes Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2014 2014
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2014 2014
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Capgemini Legacy Capgemini Odigo Call Center, Customer Experience CRM n/a 2014 2015 In 2014, Capgemini implemented Capgemini Odigo for PagesJaunes to localize customer interactions and virtualize its contact center footprint. The deployment targeted PagesJaunes' customer service organization, bringing more than 300 contact center employees across 30 locations into a unified virtual contact center architecture while preserving local telephone presence rather than consolidating to a single national number. The implementation leveraged Capgemini Odigo capabilities aligned with Call Center,Customer Experience requirements, including telephony virtualization, distributed agent desktops and skills based routing to deliver localized handling at scale. Configuration emphasized local number presentation and localized routing rules so calls ring to the appropriate local agent pool, and the platform was provisioned to support consistent interaction handling across the distributed sites. Operational scope covered PagesJaunes' contact center operations across the 30 sites, affecting customer service workflows and agent desktop routing. Governance and rollout focused on central orchestration of the virtual contact center while retaining local caller identity, enabling PagesJaunes to maintain a local touch in customer engagement using Capgemini Odigo as its Call Center,Customer Experience solution.
Customer Data Platform CRM 2015 2015
Customer Experience CRM 2020 2020
Customer Loyalty CRM 2015 2016
Digital Advertising Platform CRM 2013 2013
Digital Advertising Platform CRM 2022 2022
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2013 2013
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
ML and Data Science Platforms AI Development 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Treasury Management TRM 2010 2010
IT Decision Makers and Key Stakeholders at PagesJaunes
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by PagesJaunes Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD PagesJaunes Technographics

PagesJaunes is a Professional Services organization based in France, with around 700 employees and annual revenues of $135.0 million.

PagesJaunes operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Algolia Search and Capgemini Odigo, covering areas like Application Hosting and Computing Services, Application, Web and Enterprise Search and Call Center, Customer Experience.

PagesJaunes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Algolia and Capgemini.

PagesJaunes recently adopted applications including PubMatic in 2022, Index Exchange in 2022 and Google Cloud Platform (GCP) in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of PagesJaunes’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates PagesJaunes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete PagesJaunes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.