List of Adobe FrameMaker Customers
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Since 2010, our global team of researchers has been studying Adobe FrameMaker customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Adobe FrameMaker for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Adobe FrameMaker for Intelligent Document Processing include: Palo Alto Networks, a United States based Professional Services organisation with 15289 employees and revenues of $8.03 billion, Ciena, a United States based Manufacturing organisation with 8657 employees and revenues of $4.01 billion, Schneider Electric France, a France based Manufacturing organisation with 15000 employees and revenues of $3.54 billion and many others.
Contact us if you need a completed and verified list of companies using Adobe FrameMaker, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Adobe FrameMaker customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Ciena | Manufacturing | 8657 | $4.0B | United States | Adobe Systems | Adobe FrameMaker | Intelligent Document Processing | 2019 | n/a | In 2019, Ciena implemented Adobe FrameMaker to enable topic-based DITA authoring and structured DITA publishing for technical and user documentation in the United States, using Adobe FrameMaker within the Apps Category "". The initiative focused on shifting unstructured FrameMaker content into topic-based DITA source files while establishing FrameMaker as the primary structured authoring tool. Adobe FrameMaker was configured to support DITA content models, topic-level modularity, and multichannel outputs typical of structured authoring implementations. The deployment emphasized DITA support in Adobe FrameMaker and proceeded as a phased migration, and the 2019 case study documents reduced formatting rework alongside improved content reuse and navigation. Operational scope covered Ciena’s technical publications and user documentation teams in the United States, with phased rollout across documentation sets. Governance changes centered on content model validation, reuse libraries, and authoring workflow updates to enforce topic-based creation and single-source publishing within Adobe FrameMaker. | |
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Palo Alto Networks | Professional Services | 15289 | $8.0B | United States | Adobe Systems | Adobe FrameMaker | Intelligent Document Processing | 2018 | n/a | In 2018, Palo Alto Networks implemented Adobe FrameMaker, Category , together with XML Documentation for Adobe Experience Manager and DITA to consolidate technical and product documentation in the United States. The initiative centralized topic-based authoring and structured content workflows so documentation teams could author discrete topics and assemble multi-chapter books from a single source, shifting publishing from manual book-level edits to component-driven assembly. Adobe FrameMaker was configured to publish XML output into Adobe Experience Manager via DITA-based pipelines, supporting batch book assembly that produced 26 books, approximately 7,000 pages and 6,000 topics, in a quarter of the previous time. The AEM and DITA integration standardized editorial and publishing processes across product documentation, and the combined Adobe FrameMaker and AEM solution explicitly improved SEO and site traffic while streamlining technical documentation operations. | |
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Schneider Electric France | Manufacturing | 15000 | $3.5B | France | Adobe Systems | Adobe FrameMaker | Intelligent Document Processing | 2015 | GDS Germany | In 2015, Schneider Electric France implemented Adobe FrameMaker and FrameMaker Publishing Server as the core authoring and publishing platform for Schneider Electric Automation in France. The deployment established an XML-based, single-source technical documentation workflow and referenced the Apps Category "" in project artifacts to align solution selection with documentation requirements. The implementation configured Adobe FrameMaker for structured XML authoring and used FrameMaker Publishing Server to orchestrate multiformat output generation, with the environment updated to the FrameMaker 2015 release. Functional capabilities implemented include single-source content authoring, automated multiformat publishing, and parallelized publication processes designed to handle large volumes of technical documents. Integrations explicitly implemented in the solution include Ovidius TCToolbox and Miramo, which operate alongside Adobe FrameMaker and FrameMaker Publishing Server to enable XML processing, content transformations, and multilingual output workflows. The case study identifies Ovidius as a partner and VAR, and the systems integrator engagement is recorded as GDS Germany, reflecting third-party involvement in deployment and tooling integration. Governance and rollout focused on upgrading to the 2015 release and embedding an XML-first publishing model across Schneider Electric Automation documentation teams in France, with operational coverage for multilingual, multiformat delivery. The implementation is reported to have accelerated publishing across formats and enabled parallelized publication processes for large document volumes, outcomes described in the implementation case study. |
Buyer Intent: Companies Evaluating Adobe FrameMaker
- Adobe, a United States based Professional Services organization with 31360 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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