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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Adobe Magento BI (formerly RJMetrics) Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Bonobos Retail 620 $185M United States Adobe Systems Adobe Magento BI (formerly RJMetrics) Analytics and BI 2013 n/a In 2013 Bonobos implemented Adobe Magento BI (formerly RJMetrics) to centralize ecommerce and customer analytics for its United States online store. Apps Category The deployment focused on CRM and ecommerce analytics and reporting, using Adobe Magento BI (formerly RJMetrics) to measure cohorts, acquisition channels and customer lifetime value. Functional usage emphasized cohort analysis, customer acquisition attribution and LTV reporting, reflecting analytics capabilities common to the Magento BI offering and press references to RJMetrics. Operational scope was limited to Bonobos online commerce activity in the United States, with the engagement scoped around ecommerce business functions including marketing analytics, customer relationship analytics and merchandising insights. The project narrative is grounded on vendor and press references that connect RJMetrics capabilities to Magento BI, with module usage inferred rather than documented in a named Adobe case study.
Casper Retail 442 $497M United States Adobe Systems Adobe Magento BI (formerly RJMetrics) Analytics and BI 2014 n/a In 2014, Casper implemented Adobe Magento BI (formerly RJMetrics) to support ecommerce/subscription analytics, using the platform specifically for subscription and ecommerce analytics in the United States to optimize customer acquisition and repeat-purchase behavior for its mattress and sleep-product business. The engagement is cited among RJMetrics customers and targeted analytics workflows for recurring revenue and direct-to-consumer ecommerce operations. Adobe Magento BI (formerly RJMetrics) was configured to deliver standard ecommerce and subscription analytics capabilities, including cohort and retention analysis, customer segmentation, recurring revenue and subscription metrics, revenue attribution reporting, and scheduled dashboards. The implementation included extraction and normalization of transaction and subscription billing feeds and instrumentation of customer event streams to populate dashboards and automated reports. Operational coverage focused on Casper's ecommerce and subscription teams in the United States, with governance centered on standardized metrics, dashboard ownership, and analytics-driven workflows for acquisition and repeat-purchase optimization. Module usage is inferred from vendor and interview references to RJMetrics rather than an explicit Adobe case study, and the platform was used as a centralized analytics layer to inform marketing, merchandising, and subscription operations.
LoveBonito Singapore Pte Ltd Retail 300 $30M Singapore Adobe Systems Adobe Magento BI (formerly RJMetrics) Analytics and BI 2018 n/a In 2018 LoveBonito Singapore Pte Ltd implemented Adobe Magento BI (formerly RJMetrics) to centralize ecommerce and loyalty analytics. Apps Category "" was applied to consolidate event streams from the storefront and loyalty platform into a single analytic layer for customer attribution and reporting. The implementation mapped loyalty reward events into the Adobe Magento BI data model, enabling customer level attribution of gift card issuance and redemption. Configuration emphasized event ingestion and identity stitching so that reward claim events could be correlated with order and customer records, supporting cohort and lifecycle analysis within Adobe Magento BI (formerly RJMetrics). Operationally the solution sits alongside Antavo for loyalty orchestration, Magento for gift card generation, and Emarsys for email automation. Each time a loyalty member claims a reward, Antavo sends a gift card request to Magento, Magento generates the gift card and returns it to Antavo, and Antavo instructs Emarsys to deliver the message to the member. This integrated workflow provides a clearer overview of which reward belongs to which customer and prevents unauthorized use of gift cards by ensuring only the rightful claimant is eligible to redeem them.
Distribution 36 $5M United States Adobe Systems Adobe Magento BI (formerly RJMetrics) Analytics and BI 2012 n/a
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