List of Adtec Orca CRM Customers
Harrogate, HG3 1RY,
United Kingdom
Since 2010, our global team of researchers has been studying Adtec Orca CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Adtec Orca CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Adtec Orca CRM for CRM include: Sigma Connected, a United Kingdom based Professional Services organisation with 4000 employees and revenues of $600.0 million, Catholic Healthcare, a Australia based Non Profit organisation with 5500 employees and revenues of $423.0 million and many others.
Contact us if you need a completed and verified list of companies using Adtec Orca CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Adtec Orca CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Catholic Healthcare | Non Profit | 5500 | $423M | Australia | Adtec Software | Adtec Orca CRM | CRM | 2018 | n/a | In 2018 Catholic Healthcare implemented Adtec Orca CRM, adopting the CRM to centralize inbound enquiries and lead handling across admissions, Home Care Packages, Residential Aged Care and Retirement Living. The deployment targeted front-line enquiry management and the Sales Admissions function, consolidating the Sales Admissions inbox and lead records into a single application platform to support case intake and follow up workflows. Adtec Orca CRM was configured to support core CRM capabilities including contact and lead management, enquiry triage, case tracking and activity logging, with workflow rules for lead assignment and status progression. The configuration emphasized structured intake for multiple communication modes, enabling staff to capture intake details consistently and maintain an auditable history of interactions across care pathways. Operational coverage spans Sales Admissions and frontline intake teams, with documented processes for stakeholder handoffs between internal teams and external referrers and families. Governance focused on role-based access to client records, standardized data fields for enquiry types, and operational procedures for inbox management and lead ownership to maintain continuity of care and response accountability while using Adtec Orca CRM as the primary CRM. | |
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Sigma Connected | Professional Services | 4000 | $600M | United Kingdom | Adtec Software | Adtec Orca CRM | CRM | 2016 | n/a | In 2016 Sigma Connected implemented Adtec Orca CRM, deploying a customer relationship management platform to manage and monitor customer and client accounts at the company. The deployment positioned Adtec Orca CRM within the CRM category and established a single system of record for client account data and engagement history across the organization. Configuration focused on account management and client monitoring capabilities offered by Adtec Orca CRM, including contact and account records, activity logging, case tracking, and configurable dashboards for monitoring client health. Workflows were aligned to professional services operational processes to capture service delivery activities, customer touchpoints, and escalation paths. Operational scope covered sales, account management, and service delivery teams within Sigma Connecteds United Kingdom operations, with role based access controls and user profiles configured to reflect departmental responsibilities. Data governance emphasized centralized account data stewardship, standardized record templates, and audit logging to support cross team collaboration and accountability. Rollout and adoption were structured around phased functional enablement, with initial configuration of core account and contact modules followed by incremental activation of monitoring dashboards and case workflows. The narrative reflects a category aligned CRM implementation using Adtec Orca CRM to centralize client account management and operationalize customer monitoring processes. |
Buyer Intent: Companies Evaluating Adtec Orca CRM
- Mascott Construction, a United Kingdom based Construction and Real Estate organization with 49 Employees
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