List of Agilysys Lodging Management System Customers
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Since 2010, our global team of researchers has been studying Agilysys Lodging Management System customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Agilysys Lodging Management System for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Agilysys Lodging Management System for Real Estate Property Management include: Seminole Tribe of Florida, a United States based Leisure and Hospitality organisation with 3300 employees and revenues of $3.00 billion, Mohegan Sun, a United States based Leisure and Hospitality organisation with 11000 employees and revenues of $1.10 billion, Mille Lacs Corporate Ventures, a United States based Professional Services organisation with 3650 employees and revenues of $615.0 million, Riverwind Casino, a United States based Leisure and Hospitality organisation with 600 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Agilysys Lodging Management System, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Mille Lacs Corporate Ventures | Professional Services | 3650 | $615M | United States | Agilysys | Agilysys Lodging Management System | Real Estate Property Management | 2018 | n/a |
In 2018 Mille Lacs Corporate Ventures implemented Agilysys Lodging Management System to consolidate core Property Management functionality for its lodging and guest operations. The deployment centered on a centralized Agilysys Lodging Management System instance serving reservations, front desk, housekeeping, guest folio and billing workflows, and rate management to align operational control with property operations.
Configuration work focused on standard Property Management modules, including reservation lifecycle orchestration, front desk check in and check out, housekeeping status and assignments, guest folio posting, and rate configuration and restrictions. The implementation leveraged typical Property Management automation for workflow routing and audit trails, and the system was configured to enforce consistent guest accounting and room status reconciliation across operational teams.
Agilysys Lodging Management System was supported alongside InfoGenesis POS, VisualOne, and Datamagine, with explicit integrations for transactional and operational data exchange. Point of sale transactions from InfoGenesis POS were posted to the lodging folio for consolidated guest billing, VisualOne was integrated to synchronize workforce and shift data with front desk and housekeeping schedules, and Datamagine was used to aggregate operational and transactional feeds for reporting and analytics.
Governance was organized around cross functional IT, finance, and operations stewardship to manage configuration, rate updates, and release coordination for Agilysys Lodging Management System. Mille Lacs Corporate Ventures Agilysys Lodging Management System Property Management supports core lodging and guest management business functions, and the supporting suite of InfoGenesis POS, VisualOne, and Datamagine established an operational technology stack for ongoing operations and analytics.
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Mohegan Sun | Leisure and Hospitality | 11000 | $1.1B | United States | Agilysys | Agilysys Lodging Management System | Real Estate Property Management | 2011 | n/a |
In 2011, Mohegan Sun implemented Agilysys Lodging Management System as its Property Management platform across its Connecticut and Pennsylvania properties. The deployment centered on guest-facing and front-desk functions that let guests book rooms, perform check-in, and communicate with the front desk, integrating hotel operations into the company’s broader leisure and hospitality environment.
Agilysys Lodging Management System was configured to operate within a service-oriented, distributed architecture that includes load-balanced entry points and an ESB farm to transform, remediate, and route traffic. Functional capabilities emphasized in the implementation include reservation processing, check-in workflow orchestration, and front-desk communication channels, with the LMS serving as the property management suite that ties those capabilities to point-of-sale and back-of-house systems.
The implementation integrates Adobe CQ AEM for web content and customer-facing sites, a Java-based Mule Enterprise Service Bus for session and transaction routing, and WebSphere application servers hosted on an IBM i operating environment for domain-level services. Backend persistence and messaging span multiple SQL Server and DB2 databases, as well as internally developed applications that use WebSphere MQ and JMS, while gaming application systems on IBM i are connected through the ESB to ensure coordinated operations between hotel and gaming functions. The company’s application stack composition was reported as approximately 60% Java, 30% XML, and 10% .NET.
Governance and operational ownership were led by George Lee as Lead Application Architect, responsible for application development and platform integration across properties and systems. Given the inherent risk of a service-oriented architecture where a single component can cause customer-facing failures, Mohegan Sun instrumented end-to-end monitoring with AppDynamics to accelerate diagnosis and alert IT when distributed components or connections are failing, enabling faster troubleshooting across the Property Management landscape.
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Riverwind Casino | Leisure and Hospitality | 600 | $100M | United States | Agilysys | Agilysys Lodging Management System | Real Estate Property Management | 2010 | n/a |
In 2010, Riverwind Casino implemented Agilysys Lodging Management System. The Agilysys Lodging Management System serves as the Property Management application for the Riverwind Casino property and centralizes core lodging operations across guest services and reservations. The deployment prioritized a centralized rate management capability to support front desk and booking workflows while aligning daily operations with standard Property Management functional terminology and processes.
Riverwind uses the Agilysys Lodging Management System to create and maintain rates, both present and future, leveraging the LMS rate engine and effective dated rate schedules. Configuration work focused on rate plan setup, seasonal and day of week pricing controls, and rules that apply rates to bookings and inventory at the property level. Operational scope covers revenue management, reservations, front desk and group sales teams within Riverwind Casino, with governance implemented through controlled rate creation and approval workflows to maintain pricing consistency across operational touchpoints.
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Leisure and Hospitality | 3300 | $3.0B | United States | Agilysys | Agilysys Lodging Management System | Real Estate Property Management | 2013 | n/a |
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