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● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

List of AiTrillion Live Chat Customers

AiTrillion

2093 Philadelphia Pike #9505,
Claymont, 19703, DE,
United States

https://www.aitrillion.com/

1 267-218-2090

Professional Services

50

$5M

Since 2010, our global team of researchers has been studying AiTrillion Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased AiTrillion Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using AiTrillion Live Chat for Chatbots and Conversational AI include: Premium Co Australia, a Australia based Retail organisation with 10 employees and revenues of $2.0 million and many others.

Contact us if you need a completed and verified list of companies using AiTrillion Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The AiTrillion Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo	Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight	Insight Source
	Premium Co Australia	Retail	10	$2M	Australia	AiTrillion	AiTrillion Live Chat	Chatbots and Conversational AI	2021	n/a		In 2021, Premium Co Australia implemented AiTrillion Live Chat as part of a broader AiTrillion deployment on its Shopify storefront. The retailer, a small Australian grocery ecommerce business, deployed AiTrillion Live Chat together with email marketing, loyalty, web push and smart popups to centralize customer engagement and retention activities across its online store. The implementation included the AiTrillion Live Chat chatbot module configured alongside configured loyalty and campaign modules to support automated responses, customer segmentation and targeted messaging. Apps Category Integration work focused on Shopify, with AiTrillion Live Chat operating within the ecommerce front end and sharing customer signals with AiTrillion loyalty and email modules to create unified engagement flows. Operational coverage targeted online commerce, marketing and customer service workflows for Premium Co Australia, supporting member journeys and retention use cases. The rollout completed in July 2021 and the AiTrillion case study explicitly lists Live Chat as part of the deployment, reporting a 2x increase in customer engagement and 3x higher spend for members after the migration. The narrative emphasizes customer engagement and retention as the primary business functions impacted by AiTrillion Live Chat at Premium Co Australia.

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Buyer Intent: Companies Evaluating AiTrillion Live Chat

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