List of AiTrillion Live Chat Customers
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Since 2010, our global team of researchers has been studying AiTrillion Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AiTrillion Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AiTrillion Live Chat for Chatbots and Conversational AI include: Portfashion, a Ireland based Retail organisation with 360 employees and revenues of $112.0 million, Artesano Lifestyle, a India based Manufacturing organisation with 100 employees and revenues of $4.0 million, Premium Co Australia, a Australia based Retail organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using AiTrillion Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The AiTrillion Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Artesano Lifestyle | Manufacturing | 100 | $4M | India | AiTrillion | AiTrillion Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Artesano Lifestyle implemented AiTrillion Live Chat. The deployment integrated AiTrillion Live Chat into its ecommerce marketing and CRM stack to capture leads and improve conversion on the House of Blouse site, positioning the solution as a Chatbots and Conversational AI tool supporting marketing and CRM business functions.
The implementation configured live chat and chatbot flows to automate customer interactions and capture prospect data, with configuration focused on lead capture, conversational routing, and campaign-triggered messaging. AiTrillion Live Chat was instrumented to feed engagement signals into the broader ecommerce marketing and CRM processes, enabling automated follow up and coordination between chat interactions and email driven campaigns.
Operational coverage emphasized marketing and CRM teams in India, with the platform increasing site engagement and automating customer touchpoints across chat and ancillary channels. The case records 429,108 engagement events and a 55% order-rate uplift attributed to email driven campaigns linked to chat-sourced leads, validating the integration between AiTrillion Live Chat, the ecommerce marketing stack, and CRM workflows.
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Portfashion | Retail | 360 | $112M | Ireland | AiTrillion | AiTrillion Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Portfashion implemented AiTrillion Live Chat as part of its ecommerce/CRM program. Portfashion deployed AiTrillion Live Chat, classified under Chatbots and Conversational AI, to support marketing and customer support functions across its Ireland operation.
The implementation leveraged AiTrillion’s chat and chatbot capability alongside the platform’s email, push and loyalty modules to centralize customer engagement workflows. Configuration work focused on conversational flows, automated messaging and event instrumentation to capture engagement events and to tie interactions into loyalty point activity and CRM touchpoints.
Operational coverage emphasized marketing and customer support processes in Ireland, with the AiTrillion Live Chat deployment integrated into the retailer’s broader ecommerce and CRM orchestration. The case study reports 792,505 engagement events and approximately 94.94% customer engagement, and notes measured lifts in tracked engagement and loyalty point activity following the rollout.
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Premium Co Australia | Retail | 10 | $2M | Australia | AiTrillion | AiTrillion Live Chat | Chatbots and Conversational AI | 2021 | n/a |
In 2021, Premium Co Australia implemented AiTrillion Live Chat as part of a broader AiTrillion deployment on its Shopify storefront. The retailer, a small Australian grocery ecommerce business, deployed AiTrillion Live Chat together with email marketing, loyalty, web push and smart popups to centralize customer engagement and retention activities across its online store.
The implementation included the AiTrillion Live Chat chatbot module configured alongside configured loyalty and campaign modules to support automated responses, customer segmentation and targeted messaging. Apps Category
Integration work focused on Shopify, with AiTrillion Live Chat operating within the ecommerce front end and sharing customer signals with AiTrillion loyalty and email modules to create unified engagement flows. Operational coverage targeted online commerce, marketing and customer service workflows for Premium Co Australia, supporting member journeys and retention use cases.
The rollout completed in July 2021 and the AiTrillion case study explicitly lists Live Chat as part of the deployment, reporting a 2x increase in customer engagement and 3x higher spend for members after the migration. The narrative emphasizes customer engagement and retention as the primary business functions impacted by AiTrillion Live Chat at Premium Co Australia.
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