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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of Alana Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Nike Retail 79400 $51.4B United States Alana Alana Artificial Intelligence Marketing 2016 n/a
In 2016 Nike deployed Alana as a Marketing Artificial Intelligence to extend advertising and customer engagement capabilities across its marketing organization. Nike implemented Alana to identify customer profiles and analyze interactions with the brand, positioning Alana Marketing Artificial Intelligence as a core tool for personalized customer experience and advertising orchestration. Alana is configured with functional modules for large scale customer profiling, interaction analytics, and a reporting stack that delivers descriptive, predictive, and prescriptive analyses. The implementation includes a personalization engine that applies profile-level decisions to campaign delivery, a conversational assistant module that functions as an automated sales and FAQ agent, and a content generation module used to produce social media and engagement assets. The Alana application orchestrates automated insights and content workflows to support advertising professionals and campaign teams. Operational coverage for Alana centers on Nike marketing and advertising teams, where the solution is embedded into campaign planning, customer engagement workflows, and content pipelines. Governance emphasizes report-driven actions, with Alana guiding decisions via its descriptive, predictive and prescriptive output and feeding insights into marketing operations. The implementation for Nike highlights Alana Marketing Artificial Intelligence delivering higher accuracy, speed, and fidelity than manual processes, and helping the company pursue higher engagement with consumers.
Spotify Media 9123 $3.2B Sweden Alana Alana Artificial Intelligence Marketing 2016 n/a
In 2016, Spotify implemented Alana, deploying the Alana platform to support advertising and marketing activities under the Marketing Artificial Intelligence category. The engagement leveraged Alana as a purpose-built advertising intelligence system developed by a vendor operating across the US, Brazil and Europe and already used in beta by major brands including Netflix, Coke, Oreo, Philips and Lenovo. The Alana platform implementation centered on its proprietary social media collection system with more than a decade of indexed social data and a cognitive computing engine. Functional capabilities implemented included large scale audience mapping that profiles hundreds of millions of consumers, natural language processing and natural language generation engines for autonomous conversational engagement, and automated content synthesis for campaign creative workflows. Operational coverage for the deployment focused on Spotify marketing and advertising functions, enabling programmatic conversational touchpoints and audience segmentation for campaign targeting. The architecture emphasized a continuous data pipeline from the platforms social collection subsystem into the cognitive engine, where mapped consumer profiles were used to drive autonomous interactions and message generation. Governance and process changes accompanying the rollout addressed campaign level controls, message approval workflows, and oversight of autonomous interactions to align creative and brand safety processes with marketing operations. The implementation narrative positions Alana as the primary Marketing Artificial Intelligence platform for advertising use cases at Spotify, with configuration centered on audience mapping, conversational engagement, and content automation.
The Coca-Cola Company Consumer Packaged Goods 69700 $47.1B United States Alana Alana Artificial Intelligence Marketing 2016 n/a
In 2016 The Coca-Cola Company implemented Alana, a Marketing Artificial Intelligence application, to augment advertising and customer engagement workflows. Alana is described as an AI agent that identifies customer profiles and analyzes interactions to enable personalized customer experience at scale. The Alana implementation focused on capabilities typical of Marketing Artificial Intelligence, including large scale customer profile identification, descriptive analytics, predictive scoring, prescriptive recommendations, automated insight generation, conversational FAQ and automated content generation for social media. The Alana application was configured to synthesize billions of data points into actionable signals for advertising professionals and to generate automated content and responses that support campaign orchestration. Operational coverage for Coca-Cola centers on marketing, advertising, social media and customer experience functions, where Alana drives personalized outreach, interactive problem solving, and sales enablement. Reports produced by Alana are used to guide automated actions and to align creative and media workflows with data driven recommendations. Governance and workflow changes emphasized report guided decisioning, where descriptive, predictive and prescriptive analyses inform automated engagement and content workflows across teams. The Alana Marketing Artificial Intelligence deployment is positioned to scale personalized engagement, automate routine customer interactions and deliver automated insights to advertising and sales teams, improving speed and fidelity of customer-facing actions compared to manual processes.
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FAQ - APPS RUN THE WORLD Alana Coverage

Alana is a Artificial Intelligence Marketing solution from Alana.

Companies worldwide use Alana, from small firms to large enterprises across 21+ industries.

Organizations such as Nike, The Coca-Cola Company and Spotify are recorded users of Alana for Artificial Intelligence Marketing.

Companies using Alana are most concentrated in Retail, Consumer Packaged Goods and Media, with adoption spanning over 21 industries.

Companies using Alana are most concentrated in United States and Sweden, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Alana across Americas, EMEA, and APAC.

Companies using Alana range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Alana include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Alana customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Artificial Intelligence Marketing.