List of Amazon Elemental MediaConnect Customers
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Since 2010, our global team of researchers has been studying Amazon Elemental MediaConnect customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Amazon Elemental MediaConnect for Call Center from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Amazon Elemental MediaConnect for Call Center include: Netflix, a United States based Media organisation with 14000 employees and revenues of $39.00 billion, Formula 1, a United Kingdom based Leisure and Hospitality organisation with 5000 employees and revenues of $3.20 billion, PGA TOUR, a United States based Non Profit organisation with 5000 employees and revenues of $1.90 billion and many others.
Contact us if you need a completed and verified list of companies using Amazon Elemental MediaConnect, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Amazon Elemental MediaConnect customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Formula 1 | Leisure and Hospitality | 5000 | $3.2B | United Kingdom | Amazon Web Services (AWS) | Amazon Elemental MediaConnect | Call Center | 2020 | n/a | In 2020 Formula 1 deployed Amazon Elemental MediaConnect as the core transport component of its cloud-IP distribution platform, M2A CONNECT, to support Media and Broadcast live video distribution. The deployment was scoped as a global media distribution architecture with central control at HQ UK and focused on acquiring, securing, and distributing live race streams to broadcasters and OTT partners. Amazon Elemental MediaConnect was configured to provide encrypted IP transport with entitlement controls and packet-recovery capabilities. Functional capabilities implemented included secure stream acquisition, entitlement management for partner access, packet-level recovery for transport resilience, and cloud routing that enabled flexible endpoint targeting and failover within the Media and Broadcast workflow. The implementation integrated MediaConnect directly into the M2A CONNECT platform to orchestrate feeds to broadcasters and OTT partners, operating across Formula 1s global distribution footprint while retaining operational control at the UK headquarters. Operational coverage included broadcast engineering and media operations teams responsible for feed provisioning, entitlement assignment, and monitoring of packet-recovery metrics. Governance for the solution centered on cloud-based distribution policies and partner entitlements, with rollout focused on live race event workflows and partner provisioning processes. The deployment delivered reliable, encrypted IP transport with entitlements and packet-recovery, enabling flexible cloud-based distribution to partners. | |
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Netflix | Media | 14000 | $39.0B | United States | Amazon Web Services (AWS) | Amazon Elemental MediaConnect | Call Center | 2024 | n/a | In 2024, Netflix implemented Amazon Elemental MediaConnect as part of a media/broadcast implementation to acquire and transport live event video feeds into cloud workflows for low-latency live event streaming and processing. Netflix Amazon Elemental MediaConnect media/broadcast live event delivery is led from the United States with a global operational footprint supporting live event delivery and scalable encoding and transcoding pipelines. The deployment uses Amazon Elemental MediaConnect within Amazon Web Services to handle live video ingest, reliable feed transport, and feed routing into cloud-based processing pipelines. Configuration focused on high-throughput, low-latency transport channels, integration points for scalable encoding and transcoding, and streaming orchestration to support rapid event turnup and teardown. Integration and governance centered on AWS Elemental Media Services as the underlying vendor platform, with operational responsibilities consolidated under Netflix streaming operations teams based in the United States and extending to global event sites. Rollout emphasized standardized feed-handling workflows, monitoring and orchestration controls, and operational runbooks to support live event delivery, with stated outcomes including improved viewer experience and enhanced operational agility. | |
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PGA TOUR | Non Profit | 5000 | $1.9B | United States | Amazon Web Services (AWS) | Amazon Elemental MediaConnect | Call Center | 2021 | n/a | In 2021, PGA TOUR adopted Amazon Elemental MediaConnect as part of AWS Elemental Media Services to ingest and distribute live video feeds from tournaments into cloud workflows for real time processing and storage. This implementation is categorized as media/broadcast and positions Amazon Elemental MediaConnect to handle live feed ingest and distribution within the PGA TOUR cloud architecture. The implementation configured Amazon Elemental MediaConnect for secure, high throughput transport of live feeds into cloud processing lanes, paired with cloud storage and automated clip generation pipelines for near real time content creation. Functional capabilities implemented included live feed ingest, managed stream distribution, stream conditioning for downstream processing, and clip capture workflows used by content operations. Configuration emphasized reducing on site hardware dependence by shifting encoding and transport responsibilities into AWS Elemental Media Services. Integrations focused on cloud workflows and storage, connecting live tournament feeds to real time processing, archive storage, and content delivery paths that support features such as Every Shot Live. Operational scope covered tournament broadcast feeds across the United States, impacting media operations, broadcast engineering, and content production teams, while extending partner access for global distribution. Amazon Elemental MediaConnect served as the routed transport layer to enable faster clip creation and partner feed access. Governance and rollout centered on centralized cloud ingestion standards, feed routing policies, and operational playbooks for cloud based clip creation and distribution to partners. Outcomes expressly noted included reduced on site gear, faster clip creation and global distribution that improved scalability and partner access for PGA TOUR broadcast and content initiatives. |
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