Jacksonville, 32082, FL,
United States
PGA TOUR Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by PGA TOUR and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 PGA TOUR employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PGA TOUR has purchased the following applications: SAP Concur Expense for Expense Management in 2020, SilkRoad OpenHire Recruiting Management for Recruiting in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PGA TOUR is running and its propensity to invest more and deepen its relationship with SAP , Rival (formerly SilkRoad Technology) , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PGA TOUR revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PGA TOUR intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, PGA TOUR implemented SAP Concur Expense. The deployment targeted Expense Management to centralize travel and reimbursable expense reporting across administrative teams, the Accounting Department, Human Resources, and National Headquarters.
Configuration work emphasized expense report ingestion, receipt capture, mobile submission, configurable approval workflows, policy enforcement, and departmental cost allocation codes. The SAP Concur Expense implementation included mapping PGA TOUR chart of accounts and department allocation strings to support monthly submission cycles from club administrators to the Accounting Department, and configuration of approval routing aligned to executive and manager roles.
Operational coverage extended to executive assistants, club administrators, finance teams, and travel coordinators who manage calendars and travel arrangements, aligning expense submission workflows with existing weekly payroll and employee record transmission processes to National Headquarters. Integrations were implemented to preserve accounting posting and payroll transmission procedures while centralizing expense audit trails and allocation metadata.
Governance established centralized approval thresholds, policy controls, and monthly reconciliation workflows that mirror existing administrative expense allocation processes. Training and rollout prioritized administrative staff and executive assistants who historically prepared and submitted expense reimbursements, embedding SAP Concur Expense into day to day travel booking and expense reporting operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rival (formerly SilkRoad Technology) | Legacy | SilkRoad OpenHire Recruiting Management | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, PGA TOUR implemented SilkRoad OpenHire Recruiting Management. The deployment supports PGA TOUR's Recruiting function and is used on the PGA TOUR website to manage candidate intake and public job postings.
SilkRoad OpenHire Recruiting Management was configured to provide applicant tracking, job requisition management, career site job posting, candidate profile and application intake, and interview scheduling workflows consistent with Recruiting applications. The implementation included configurable hiring workflows and automation for review and approval steps, enabling Talent Acquisition and HR teams to manage requisitions through offer stages. The full application name SilkRoad OpenHire Recruiting Management appears in recruitment process documentation and operational configuration.
The system is embedded on the PGA TOUR website to publish vacancies and collect candidate applications directly through the career portal, preserving web-based application flows. Operational scope centers on talent acquisition and HR functions supporting the organization’s hiring processes. Candidate data and approval routing are managed within the platform to enforce standardized requisition templates and consistent recruitment controls.
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Video Interviewing | HCM |
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2016 | 2016 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, PGA TOUR adopted Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The implementation centralized cloud email, calendar, file storage and real time document collaboration using Gmail, Google Calendar, Google Drive, Google Docs, Sheets, Slides and Google Meet to support corporate communications, marketing, tournament operations and administrative staff across the organization. Google Workspace delivers Collaboration capabilities for shared content creation, synchronous conferencing and asynchronous collaboration across desktop and mobile endpoints. The full application name Google Workspace (Formerly Google G-Suite) appears in corporate tooling and end user workflows.
Deployment is cloud native and managed through a centralized Google Workspace administrator console with organizational units and policy controls to manage sharing, retention and device access. Identity and access governance is administered through Google Workspace IAM and provisioning workflows to onboard employees and contractors, with admin controls used to enforce collaboration and compliance settings. Operational coverage spans internal departments and extends to public site touchpoints where Google Workspace assets are referenced on the PGA TOUR website for content distribution. Governance emphasized admin policy configuration and staged configuration rollouts to align collaboration workflows with communications and event operations.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Content Management | Content Management |
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2022 | 2022 |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2012 | 2012 |
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Customer Data Platform | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2019 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2013 | 2013 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2022 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
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2020 | 2020 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||