List of AmdocsONE Customers
Amdocs
625 Maryville Centre Drive Suite 200,
Saint Louis, 63141, MO,
United States
Saint Louis, 63141, MO,
United States
1 314-212-7000
Professional Services
26969
$4.5B
Since 2010, our global team of researchers has been studying AmdocsONE customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AmdocsONE for OSS/BSS from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AmdocsONE for OSS/BSS include: Vodafone Idea (Vi), a India based Communications organisation with 9670 employees and revenues of $5.03 billion, Orange Espagne S.A.U, a Spain based Communications organisation with 5400 employees and revenues of $4.87 billion, Altice Portugal, a Portugal based Media organisation with 10000 employees and revenues of $4.00 billion, Xl Axiata Indonesia, a Indonesia based Communications organisation with 2159 employees and revenues of $2.29 billion, NetLink Management, a Singapore based Communications organisation with 350 employees and revenues of $47.0 million and many others.
Contact us if you need a completed and verified list of companies using AmdocsONE, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The AmdocsONE customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Altice Portugal | Media | 10000 | $4.0B | Portugal | Amdocs | AmdocsONE | OSS/BSS | 2019 | n/a |
In 2019 Altice Portugal implemented AmdocsONE from Amdocs as an ERP Services and Operations deployment to centralise, automate and digitise operations across its wireless, wireline, broadband Internet and television lines of business. The AmdocsONE implementation targeted both consumer and enterprise customers and was executed using open, modular solutions drawn from the AmdocsONE portfolio to enable consistent process orchestration across product and service lifecycles.
The deployment focused on core functional modules and workflows including product definition, lead management, enterprise price configuration, order entry and billing, aligning with typical ERP Services and Operations capabilities such as catalog management, pricing configuration and order orchestration. Configuration work emphasized automation of order and billing flows and consolidation of product and price catalogs to reduce manual handoffs between commercial and operations teams.
Operational scope covered commercial, product, order management and billing functions across Altice Portugal’s national footprint, integrating processes for both consumer and enterprise segments and for fixed and mobile service lines. Governance and rollout were framed around Amdocs’ business value driven approach focused on customer experience, with Altice Portugal stating the program would help deliver simplicity for customers and enable faster introduction of new services using the AmdocsONE platform.
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NetLink Management | Communications | 350 | $47M | Singapore | Amdocs | AmdocsONE | OSS/BSS | 2017 | n/a |
In 2017, NetLink Management implemented AmdocsONE as an ERP Services and Operations solution to provision a next generation business and operations support system for Singapore's nationwide fiber network. AmdocsONE was scoped to automate order management, service design and delivery processes, and service assurance for NetLink Management's broadband service provider customers.
The implementation deployed AmdocsONE modules including an online customer portal, billing, order orchestration, service order management, workforce management, and service assurance, each configured to support end to end service lifecycle workflows. Configuration emphasized orchestration of service orders and automation of delivery and fault repair workflows to reduce manual handoffs and accelerate provisioning.
Amdocs served as solution provider and prime systems integrator under a multi year contract, integrating multiple third party software and hardware components and delivering maintenance and support. Operational coverage targeted IT and operations functions that support the Next Generation Nationwide Broadband Network across Singapore, with the platform positioned as the primary ordering and assurance channel for broadband service providers.
Governance included prime integration accountability and multi year support arrangements, accompanied by process redesign to centralize order orchestration and service assurance workflows. The stated objectives for AmdocsONE included accelerating fiber connectivity delivery, enabling quicker fault repairs, and simplifying the ordering experience for broadband service providers.
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Orange Espagne S.A.U | Communications | 5400 | $4.9B | Spain | Amdocs | AmdocsONE | OSS/BSS | 2020 | n/a |
In 2020, Orange Espagne S.A.U deployed AmdocsONE in the ERP Services and Operations category. The engagement used AmdocsONE as a cloud native, modular and open set of offerings to support operational needs for Orange Spain's communications business.
AmdocsONE was provisioned on AWS to deliver capabilities focused on customer experience, smart monetization and faster service delivery, aligning with ERP Services and Operations functional workflows. The implementation emphasizes modular portfolio pieces that can be upgraded in shorter intervals, enabling Orange IT to iterate components more frequently to meet evolving business requirements.
Operational coverage centers on monetization, service delivery and customer operations within Orange Espagne S.A.U, with governance oriented around modular release cadence and portfolio configuration controls. The vendor statement highlights outcomes of improved customer experience, smart monetization and faster service delivery as the primary benefits of the AmdocsONE deployment on AWS.
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Vodafone Idea (Vi) | Communications | 9670 | $5.0B | India | Amdocs | AmdocsONE | OSS/BSS | 2019 | n/a |
In 2019, Vodafone Idea (Vi) implemented AmdocsONE as an OSS/BSS platform to consolidate and run postpaid operations for retail and enterprise customers across mobile and fixed-line services. The multiyear agreement provisioned Amdocs Service Monetization Software Suite and SmartOps services, and Idea postpaid customers were migrated to Amdocs software as part of the consolidation, covering almost 23 million postpaid customers as at June 2019 while operating within the combined Vodafone Idea footprint of more than 320 million subscribers.
The implementation centered on AmdocsONE components for service monetization and automated billing, with configuration focused on support for product and pricing catalog management, billing accuracy, faster bill delivery, and bundled service offerings. SmartOps was instrumented to deliver continuous operational automation using machine learning driven routines and short DevOps cycles, and the deployment emphasized SRE inspired operational practices to maintain service continuity during rapid change.
Deployment architecture was delivered to support on-premise, cloud, or hybrid environments, with SmartOps delivered as managed services to operationalize the software suite quickly and without business disruption. The program ran concurrently with a major network integration and 5G readiness initiative in India, positioning AmdocsONE to interoperate with broader network and service rollout activities while maintaining a focus on postpaid retail and enterprise operations.
Governance followed a multiyear managed services model, embedding continuous improvement workflows, DevOps release cadences, and SRE-style incident and reliability controls into billing and customer care operations. The stated outcomes included streamlined, automated and digitalized postpaid operations, faster introduction of new services and price plans, and improved customer service and digital experience for the postpaid base, all delivered under the AmdocsONE OSS/BSS implementation.
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Xl Axiata Indonesia | Communications | 2159 | $2.3B | Indonesia | Amdocs | AmdocsONE | OSS/BSS | 2019 | n/a |
In 2019, XL Axiata Indonesia implemented AmdocsONE as an OSS/BSS solution under a multi year managed digital transformation agreement with Amdocs. The agreement expanded a decade long partnership and targeted XL Axiata’s postpaid, prepaid mobile, consumer fixed line and enterprise fixed line businesses to modernize, automate and digitize core customer facing and monetization workflows.
The deployment centers on the amdocsONE cloud native open and dynamic portfolio, configured to digitize the sales and ordering experience and consolidate multiple product catalogs into a single catalog solution. AmdocsONE is being used to centralize service monetization across enterprise and consumer fixed line and mobile lines of business, delivering a convergent billing and charging model while enabling targeted and intelligent marketing campaign capabilities for both consumer and enterprise segments.
Architecturally the program leverages a microservices approach delivered with DevOps practices, enabling regular, quick interval upgrades and continuous delivery of new capabilities. The implementation includes Amdocs Smart Operations SmartOps to manage hybrid IT complexity, applying advanced automation and machine learning together with Site Reliability Engineering methodologies to maintain service continuity while operational processes are incrementally transformed.
Operational scope spans sales, ordering, product and catalog management, marketing campaign management and service monetization across XL Axiata Indonesia’s consumer and enterprise business functions. The multi year managed services model frames governance for continuous enhancement, with DevOps pipelines and SmartOps driven operational controls configured to enable fast launches of new services and full digitization of the customer experience without impacting ongoing services.
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Buyer Intent: Companies Evaluating AmdocsONE
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating AmdocsONE. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating AmdocsONE for OSS/BSS include:
- INOC, a United States based Professional Services organization with 150 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD AmdocsONE Coverage
AmdocsONE is a OSS/BSS solution from Amdocs.
Companies worldwide use AmdocsONE, from small firms to large enterprises across 21+ industries.
Organizations such as Vodafone Idea (Vi), Orange Espagne S.A.U, Altice Portugal, Xl Axiata Indonesia and NetLink Management are recorded users of
AmdocsONE for OSS/BSS.
Companies using AmdocsONE are most concentrated in Communications and Media, with adoption spanning over 21 industries.
Companies using AmdocsONE are most concentrated in India, Spain and Portugal, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of AmdocsONE across Americas, EMEA, and APAC.
Companies using AmdocsONE range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 20%, large organizations with 1,001-10,000 employees - 80%, and global enterprises with 10,000+ employees - 0%.
Customers of AmdocsONE include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified AmdocsONE customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of OSS/BSS.