Jakarta Selatan, 12950,
Indonesia
Xl Axiata Indonesia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Xl Axiata Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2159 Xl Axiata Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Xl Axiata Indonesia has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, SAP SuccessFactors Recruiting Marketing for Candidate Relationship Management in 2015, AmdocsONE for OSS/BSS in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Xl Axiata Indonesia is running and its propensity to invest more and deepen its relationship with SAP , Amdocs , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Xl Axiata Indonesia revenues, which have grown to $2.29 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Xl Axiata Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Oracle E-Business Suite | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting Marketing | Candidate Relationship Management | HCM | n/a | 2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Offboarding | HCM |
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2015 | 2015 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amdocs | Legacy | AmdocsONE | OSS/BSS | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, XL Axiata Indonesia implemented AmdocsONE as an OSS/BSS solution under a multi year managed digital transformation agreement with Amdocs. The agreement expanded a decade long partnership and targeted XL Axiata’s postpaid, prepaid mobile, consumer fixed line and enterprise fixed line businesses to modernize, automate and digitize core customer facing and monetization workflows.
The deployment centers on the amdocsONE cloud native open and dynamic portfolio, configured to digitize the sales and ordering experience and consolidate multiple product catalogs into a single catalog solution. AmdocsONE is being used to centralize service monetization across enterprise and consumer fixed line and mobile lines of business, delivering a convergent billing and charging model while enabling targeted and intelligent marketing campaign capabilities for both consumer and enterprise segments.
Architecturally the program leverages a microservices approach delivered with DevOps practices, enabling regular, quick interval upgrades and continuous delivery of new capabilities. The implementation includes Amdocs Smart Operations SmartOps to manage hybrid IT complexity, applying advanced automation and machine learning together with Site Reliability Engineering methodologies to maintain service continuity while operational processes are incrementally transformed.
Operational scope spans sales, ordering, product and catalog management, marketing campaign management and service monetization across XL Axiata Indonesia’s consumer and enterprise business functions. The multi year managed services model frames governance for continuous enhancement, with DevOps pipelines and SmartOps driven operational controls configured to enable fast launches of new services and full digitization of the customer experience without impacting ongoing services.
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Travel Management | ERP Services and Operations |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2017 | 2017 |
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Sales Automation, Sales Engagement | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2020 | 2020 |
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