List of AntBuddy AntCRM Customers
Ho Chi Minh City, x,
Vietnam
Since 2010, our global team of researchers has been studying AntBuddy AntCRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased AntBuddy AntCRM for Customer Support from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using AntBuddy AntCRM for Customer Support include: Dien Quang Group, a Vietnam based Manufacturing organisation with 150 employees and revenues of $15.0 million, AntBuddy.com, a Vietnam based Professional Services organisation with 28 employees and revenues of $3.0 million, Digenso, a Vietnam based Manufacturing organisation with 11 employees and revenues of $2.0 million, Cong ty TNHH TMDV & SX Phi Kha Mien Bac, a Vietnam based Professional Services organisation with 10 employees and revenues of $2.0 million, Home Care Dien Quang, a Vietnam based Manufacturing organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using AntBuddy AntCRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AntBuddy.com | Professional Services | 28 | $3M | Vietnam | AntBuddy | AntBuddy AntCRM | Customer Support | 2019 | n/a |
In 2019, AntBuddy.com deployed AntBuddy AntCRM on its website. AntBuddy AntCRM, Apps Category , was implemented to centralize web-originated lead capture and customer engagement for the Vietnam-based professional services firm with 28 employees.
The deployment emphasized web-embedded contact capture and conversation tracking modules, configured sales pipeline and opportunity management workflows, and administrative user roles for small-team governance. Configuration work focused on form-driven lead capture, assignment rules, activity logging, and notification automation consistent with CRM operational practices, supporting sales, marketing, and client services functions across the organization.
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Cong ty TNHH TMDV & SX Phi Kha Mien Bac | Professional Services | 10 | $2M | Vietnam | AntBuddy | AntBuddy AntCRM | Customer Support | 2020 | n/a |
In 2020, Cong ty TNHH TMDV & SX Phi Kha Mien Bac implemented AntBuddy AntCRM, Apps Category . AntBuddy AntCRM is deployed on their website to capture inbound inquiries and centralize customer contact data for the company's professional services operations. The deployment is a web hosted integration embedded in the public site to support lead capture, form submission routing, and a consolidated contact repository.
Configuration focused on CRM functional modules including lead capture, contact and account management, opportunity tracking, and basic workflow automation to route new leads to sales or client services staff. Operational coverage is across sales and client engagement functions within the Vietnam based firm, and the implementation emphasizes site level integration rather than enterprise wide system orchestration. Governance was implemented through configuration controls and user provisioning tailored to a small team, with AntBuddy AntCRM providing the primary customer record and interaction history.
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Dien Quang Group | Manufacturing | 150 | $15M | Vietnam | AntBuddy | AntBuddy AntCRM | Customer Support | 2020 | n/a |
In 2020, Dien Quang Group implemented AntBuddy AntCRM. AntBuddy AntCRM is embedded on the Dien Quang website and serves as the primary inbound lead capture and web customer engagement system for sales and customer service teams. Apps Category:
The deployment emphasizes web-embedded contact and lead capture, conversational inbox and contact record management, and basic pipeline tracking to align web inquiries with sales and customer support workflows. Configuration included form and chat-based capture tied to agent queues, automated routing rules, and an agent-facing interface for conversation threading and case handoff. Governance established web-to-agent handling procedures and standard operating workflows for sales and service teams to manage web-originated leads.
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Digenso | Manufacturing | 11 | $2M | Vietnam | AntBuddy | AntBuddy AntCRM | Customer Support | 2020 | n/a |
In 2020, Digenso deployed AntBuddy AntCRM as its Customer Support solution on its public website. The AntBuddy AntCRM application is provisioned as a web embedded support console that surfaces directly on Digenso.com, providing a customer facing channel for order inquiries and after sales questions for the Vietnam based manufacturing firm. The implementation aligns AntBuddy AntCRM Customer Support capabilities with the companys small internal support and customer service function, reflecting a compact operational scope consistent with an 11 person organization.
Configuration emphasizes standard Customer Support modules common to web anchored help systems, including live chat, ticketing style inquiry capture, contact management, and templated response workflows to route website leads to designated staff. Administration and configuration are executed through the AntBuddy AntCRM web administration interface, with role based access control, routing rules, and canned responses set up to match Digensos support processes. The rollout is focused on website embedding and internal process alignment between support and sales touchpoints, and no additional external system integrations are publicly documented.
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Home Care Dien Quang | Manufacturing | 10 | $2M | Vietnam | AntBuddy | AntBuddy AntCRM | Customer Support | 2019 | n/a |
In 2019, Home Care Dien Quang implemented AntBuddy AntCRM on its customer-facing website. The deployment is categorized under Customer Support and establishes AntBuddy AntCRM as the primary web interface for managing inbound customer interactions.
The implementation leverages standard Customer Support capabilities commonly provided by web-embedded CRM platforms, including live chat engagement, ticket creation and routing, contact record management, a lightweight knowledge repository, and canned responses to accelerate first contact resolution. Configuration appears oriented toward web widget embedding and SaaS delivery model, keeping operational overhead consistent with a small company environment.
Operational coverage focuses on the customer service function for the company website, with AntBuddy AntCRM used to capture web inquiries and convert them into tracked support cases and contact records. Governance and process changes are proportionate to a ten person organization, centering on a compact support workflow for intake, assignment, and case handling within AntBuddy AntCRM rather than broader enterprise service management.
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Manufacturing | 10 | $2M | Vietnam | AntBuddy | AntBuddy AntCRM | Customer Support | 2019 | n/a |
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Professional Services | 11 | $2M | Vietnam | AntBuddy | AntBuddy AntCRM | Customer Support | 2019 | n/a |
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