List of Arena Live Chat Customers
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United States
Since 2010, our global team of researchers has been studying Arena Live Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Arena Live Chat for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Arena Live Chat for Chatbots and Conversational AI include: National Basketball League (NBL), a Australia based Leisure and Hospitality organisation with 200 employees and revenues of $50.0 million, Arena, a United States based Professional Services organisation with 110 employees and revenues of $15.0 million, European Professional Club Rugby Switzerland, a Switzerland based Non Profit organisation with 24 employees and revenues of $15.0 million, Cinemalaya Foundation, a Philippines based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Arena Live Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Arena Live Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arena | Professional Services | 110 | $15M | United States | Stationfy | Arena Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Arena deployed Arena Live Chat on its public website. Arena Live Chat is used as a Live Chat solution to provide real-time visitor messaging for client engagement and lead capture at the professional services firm.
The implementation centered on a web-embedded chat widget and server-side message routing, configured to perform initial inquiry triage, canned response workflows, and handoff to internal staff. Operational scope is limited to the corporate website and impacts client-facing business functions including sales inquiry handling and customer support. Governance focused on scripted conversation flows, role-based access for internal agents, and configuration of response templates and routing rules.
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Cinemalaya Foundation | Professional Services | 10 | $1M | Philippines | Stationfy | Arena Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, Cinemalaya Foundation implemented Arena Live Chat on its public website to provide real-time visitor engagement and messaging. Apps Category:
Arena Live Chat was deployed as an embedded website widget and configured for browser-based agent access, chat routing, and message persistence. The implementation leveraged standard live chat capabilities including an agent console, canned responses, and transcript logging to support real-time inquiries from site visitors. Operational scope was focused on web engagement for the foundation rather than enterprise back-office integration, and governance was handled through lightweight agent assignment and response workflows suitable for a 10 person organization.
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European Professional Club Rugby Switzerland | Non Profit | 24 | $15M | Switzerland | Stationfy | Arena Live Chat | Chatbots and Conversational AI | 2022 | n/a |
In 2022, European Professional Club Rugby Switzerland implemented Arena Live Chat on its public website. The Arena Live Chat application, Apps Category , was provisioned as an embedded conversational widget to support fan engagement, ticketing inquiries, and membership support for the Switzerland based non profit.
Deployment followed a lightweight JavaScript widget and cloud hosted message routing model with an agent console and web administration UI, aligning with common web chat architecture. Functional capabilities implemented included real time chat routing, canned responses and session transcript capture to support service continuity. Operational governance centered on defined response workflows, role based access controls for marketing and support staff, and configuration management by the internal digital team.
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Leisure and Hospitality | 200 | $50M | Australia | Stationfy | Arena Live Chat | Chatbots and Conversational AI | 2024 | n/a |
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Buyer Intent: Companies Evaluating Arena Live Chat
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