List of Arth Field Service Customers
Vadodara, 390019,
India
Since 2010, our global team of researchers has been studying Arth Field Service customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Arth Field Service for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Arth Field Service for Field Service Management include: Nakoda Steel India, a India based Manufacturing organisation with 75 employees and revenues of $36.0 million, Spyran Foods, a India based Consumer Packaged Goods organisation with 150 employees and revenues of $6.0 million, Tulsi Fibre Glass Industries, a India based Manufacturing organisation with 35 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Arth Field Service, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Nakoda Steel India | Manufacturing | 75 | $36M | India | Arth Technology | Arth Field Service | Field Service Management | 2019 | n/a |
In 2019 Nakoda Steel India implemented Arth Field Service, deploying a Field Service application from Arth Technology at its Vadodara manufacturing site to digitize complaint handling, job allocation and on-site service workflows. The Arth Field Service deployment targeted service operations and customer-facing maintenance processes to improve operational responsiveness.
Arth Field Service was configured to support complaint intake, job allocation and technician dispatch workflows, along with on-site service reporting and job closure processes, reflecting core Field Service functional modules. The implementation emphasized mobile-accessible field engineer interfaces and a centralized operations console for dispatch and scheduling, consistent with typical Field Service architecture and role-based access for technicians and dispatchers.
Operational coverage focused on Nakoda Products service teams in Vadodara and impacted service, maintenance and customer support functions. Governance centered on standardizing complaint triage and job-allocation workflows to streamline field execution, with Arth Technology providing the application provisioning and configuration. The deployment delivered improved operational responsiveness as noted in vendor and customer accounts.
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Spyran Foods | Consumer Packaged Goods | 150 | $6M | India | Arth Technology | Arth Field Service | Field Service Management | 2021 | n/a |
In 2021, Spyran Foods implemented Arth Field Service, a Field Service / Complaint Management application supplied by Arth Technology for its Vadodara operations. The deployment targeted field technician assignment, complaint intake and customer support task management for Spyran Masala, aligning the application with field operations and customer support business functions at the site.
Arth Field Service was configured to use Field Service modules for technician scheduling, dispatch and job tracking and Complaint Management capabilities for intake, routing and status tracking of customer issues. The implementation centralized order and complaint tracking workflows within Arth Field Service and introduced structured task assignment rules and status visibility to support on-site execution and follow up.
Operational coverage focused on field operations and customer support teams in Vadodara, India, with governance oriented around defined escalation and complaint resolution workflows and role based access for technicians and support agents. The deployment improved on-site efficiency and order and complaint tracking according to vendor testimony and product descriptions, while the configuration emphasized operational orchestration and consolidated service workflow control.
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Tulsi Fibre Glass Industries | Manufacturing | 35 | $1M | India | Arth Technology | Arth Field Service | Field Service Management | 2020 | n/a |
In 2020, Tulsi Fibre Glass Industries implemented Arth Field Service. The deployment used Arth Field Service as a Field Service mobile application to manage service engineers, customer complaints and AMC workflows at the Vadodara, India site.
The implementation delivered a mobile-first Field Service solution with a service engineer app, complaints and AMC modules, and after-sales follow-up capabilities. Configuration emphasized job assignment, complaint logging, service scheduling and inquiry-to-delivery tracking, and mobile data capture to support onsite technicians and ticket lifecycle management.
Deployment scope focused on the manufacturer’s service operations in Vadodara and targeted after-sales and service teams within the small, 35-employee organization. No external system integrations are specified in the available notes, the rollout concentrated on field-to-office visibility and orchestration through the mobile application.
Operational governance centered on standardizing service processes, technician dispatch procedures and complaint escalation workflows to support consistent follow-up and resolution. Vendor notes indicate the initiative improved inquiry-to-delivery tracking, aligning Arth Field Service with Tulsi Fibre Glass Industries’ after-sales and service management objectives.
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