List of Ascend SmartTouch Accounts Payable Customers

Ascend Software

160 NE 6th Avenue Suite 400,
Portland, 97232, OR,
United States

https://www.ascendsoftware.com/

1 888-327-2363

Professional Services

$9M

Since 2010, our global team of researchers has been studying Ascend SmartTouch Accounts Payable customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Ascend SmartTouch Accounts Payable for AP Automation from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Ascend SmartTouch Accounts Payable for AP Automation include: Penn Medicine, a United States based Non Profit organisation with 40000 employees and revenues of $12.25 billion, Memorial Hermann Healthcare System, a United States based Healthcare organisation with 34000 employees and revenues of $7.80 billion, Adventist Healthcare, a United States based Healthcare organisation with 6200 employees and revenues of $5.40 billion, Panda Restaurant Group, a United States based Leisure and Hospitality organisation with 40000 employees and revenues of $3.00 billion, Healthfirst, a United States based Insurance organisation with 5800 employees and revenues of $2.50 billion and many others.

Contact us if you need a completed and verified list of companies using Ascend SmartTouch Accounts Payable, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Ascend SmartTouch Accounts Payable customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
Adventist Healthcare	Healthcare	6200	$5.4B	United States	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2019	n/a	In 2019 Adventist Healthcare implemented Ascend SmartTouch Accounts Payable to modernize its Accounts Payable operations within its finance organization and support real-time financial visibility. The deployment targeted the Accounts Payable category and was scoped to automate invoice intake, validation, coding, and exception handling in the hospital system's centralized AP department. The implementation bundled Ascend SmartTouch AP with Ascend SmartTouch AIR and Ascend Imaging-as-a-Service, configuring the suite as a cloud-based invoice processing and document management platform. Functional modules implemented included automated invoice receipt and capture, rules-based validation and coding, policy enforcement and exception processing, and imaging and document retention services tied to the IaaS offering. Operationally the solution was integrated in real time with the organization’s ERP to enable invoice posting and workflow orchestration across AP and broader finance functions, while serving as the primary document visibility and control layer for payables. The rollout emphasized cloud provisioning and centralized processing for the Accounts Payable department, with process automation to reduce manual invoice handling and improve control over routing and approvals. Governance design incorporated policy enforcement within automated workflows and exception queues to support tighter compliance and auditability in AP operations. Outcomes called out by the organization included faster innovation cycles, lower operational costs, reduced paper handling, improved document visibility and control, and the delivery of actionable financial insights in real time that the organization linked to improved decision-making and patient outcome support.
Adventist Healthcare Australia	Healthcare	2400	$700M	Australia	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2019	n/a	In 2019, Adventist Healthcare Australia implemented Ascend SmartTouch Accounts Payable to modernize its Accounts Payable operations and reduce manual invoice handling. The deployment bundled Ascend Software's SmartTouch AIR, SmartTouch AP and Imaging-as-a-Service into a cloud-based suite designed to automate invoice receipt, validation and coding while enforcing invoice policy and exception processing. Ascend SmartTouch Accounts Payable was configured with Imaging-as-a-Service for document capture and centralized image storage, SmartTouch AIR to orchestrate automation and exception workflows, and SmartTouch AP to manage invoice processing and coding logic. The implementation included real-time integration with the organization ERP to support automated validation, policy checks and to surface actionable financial insights into transactional finance workflows. Operational scope focused on the Accounts Payable department and broader financial operations, improving document visibility and control and reducing paper handling and routine manual work. Governance and process changes centered on centralized policy enforcement, exception routing and role-based approval workflows implemented inside the SmartTouch environment to shift repetitive tasks to automated processing. Outcomes called out by the vendor and Adventist Healthcare Australia included automation of redundant tasks, lower operational costs, reduced paper handling and improved real-time financial visibility. Ascend SmartTouch Accounts Payable Accounts Payable aligned with the organization goal of creating a next-generation AP department to enable more informed decision-making.
AutoDome	Automotive	5	$1M	Australia	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2013	n/a	In 2013, AutoDome implemented Ascend SmartTouch Accounts Payable, Apps Category . The implementation was focused on core accounts payable operations and was staffed through an Accounts Payable Coordinator role covering March 2013 to October 2014, handling day to day invoice processing and vendor relationships. Ascend SmartTouch Accounts Payable was used as the primary application for AP transaction capture and ongoing vendor statement reconciliation within the company accounts function. The configuration and operational scope emphasized invoice entry, vendor statement reconciliation, vendor liaison workflows, and maintenance of reports, spreadsheets, and corporate account files. Functional activities explicitly supported by Ascend SmartTouch Accounts Payable included invoice processing, accounts payable ledger maintenance, assistance to the CFO for monthly closings, and calculation and submission of payroll related entries where applicable, reflecting AP centered governance and workflow ownership by the AP coordinator and finance team.
	Retail	250	$22M	United States	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2018	n/a
	Professional Services	1000	$500M	United States	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2015	n/a
	Healthcare	2500	$700M	United States	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2015	n/a
	Utilities	750	$100M	United States	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2014	n/a
	Insurance	5800	$2.5B	United States	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2018	n/a
	Healthcare	2000	$400M	United States	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2018	n/a
	Healthcare	34000	$7.8B	United States	Ascend Software	Ascend SmartTouch Accounts Payable	AP Automation	2012	n/a

Showing 1 to 10 of 18 entries

Buyer Intent: Companies Evaluating Ascend SmartTouch Accounts Payable

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FAQ - APPS RUN THE WORLD Ascend SmartTouch Accounts Payable Coverage

Ascend SmartTouch Accounts Payable is a AP Automation solution from Ascend Software.

Companies worldwide use Ascend SmartTouch Accounts Payable, from small firms to large enterprises across 21+ industries.

Organizations such as Penn Medicine, Memorial Hermann Healthcare System, Adventist Healthcare, Panda Restaurant Group and Healthfirst are recorded users of Ascend SmartTouch Accounts Payable for AP Automation.

Companies using Ascend SmartTouch Accounts Payable are most concentrated in Non Profit, Healthcare and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using Ascend SmartTouch Accounts Payable are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Ascend SmartTouch Accounts Payable across Americas, EMEA, and APAC.

Companies using Ascend SmartTouch Accounts Payable range from small businesses with 0-100 employees - 5.56%, to mid-sized firms with 101-1,000 employees - 22.22%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 22.22%.

Customers of Ascend SmartTouch Accounts Payable include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Ascend SmartTouch Accounts Payable customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AP Automation.

List of Ascend SmartTouch Accounts Payable Customers

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Buyer Intent: Companies Evaluating Ascend SmartTouch Accounts Payable

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Q1. What is Ascend SmartTouch Accounts Payable used for?

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