List of Ascom SmartSense Customers
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Since 2010, our global team of researchers has been studying Ascom SmartSense customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ascom SmartSense for Remote Monitoring and Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ascom SmartSense for Remote Monitoring and Management include: Stichting Zuistzorg, a Netherlands based Healthcare organisation with 2355 employees and revenues of $98.7 million, Majesticare United Kingdom, a United Kingdom based Healthcare organisation with 320 employees and revenues of $15.0 million, Wren Hall, a United Kingdom based Healthcare organisation with 120 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using Ascom SmartSense, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Majesticare United Kingdom | Healthcare | 320 | $15M | United Kingdom | Ascom | Ascom SmartSense | Remote Monitoring and Management | 2022 | n/a |
In 2022, Majesticare United Kingdom contracted Ascom to deploy Ascom SmartSense Resident monitoring at its Haddenham Park care home. The engagement supplied Ascom nurse call, Myco smartphones and integrated Ascom SmartSense as part of a technology first new build for long term care, with the deployment intended to improve workflow efficiency and enable data driven staffing and care decisions.
The implementation architecture linked Ascom SmartSense Resident monitoring with Ascom nurse call and Myco smartphones to centralize alerts and task routing within the Haddenham Park site. Configuration emphasized monitoring modules and mobile alerting on Myco devices, and the integration into nurse call workflows to provide continuous resident status visibility for clinical and care teams, supporting operational decisions around staffing and routine care delivery.
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Stichting Zuistzorg | Healthcare | 2355 | $99M | Netherlands | Ascom | Ascom SmartSense | Remote Monitoring and Management | 2020 | n/a |
In 2020 Stichting Zuistzorg deployed Ascom SmartSense as an Activity Monitoring solution, implementing Unite SmartSense across multiple long-term care locations in the Netherlands to provide resident activity monitoring, wander detection and personalized status profiles. The deployment focused on night-time operational support and resident safety, positioning Ascom SmartSense to surface activity events and status changes to caregiving teams during overnight shifts.
Configuration work centered on activity monitoring, wander detection and tailored status profiles that mapped resident behavior patterns to alerting thresholds and profile-based notifications. Ascom SmartSense was configured to support personalized profiles for residents, enabling role-based alert routing for nursing staff and refining sensitivity to reduce false positives while preserving resident privacy.
Operational scope covered multiple long-term care sites and impacted frontline nursing and caregiving functions, with deployments affecting night shift workflows and routine room-check practices. The implementation emphasized in-room monitoring capabilities and caregiver notification workflows to align with long-term care clinical operations and privacy policies in the Netherlands.
Governance and outcomes were documented in Ascom customer case materials, with reported improvements in night-time workflows, a reduction in unnecessary room checks and increased staff efficiency and resident privacy following the Unite SmartSense Activity Monitoring deployment. The case documentation positions the Ascom SmartSense implementation as a clinical operations tool for long-term care monitoring and staff workflow orchestration.
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Wren Hall | Healthcare | 120 | $3M | United Kingdom | Ascom | Ascom SmartSense | Remote Monitoring and Management | 2017 | n/a |
In 2017, Wren Hall implemented Ascom SmartSense in the category at its dementia care home in Nottinghamshire, United Kingdom. The deployment was focused on long term care resident monitoring and alerting, providing near real time visibility into resident activity patterns to support frontline nursing and care staff workflows.
Ascom SmartSense was configured to collect environmental and wearable sensor signals, apply rule based alerting, and surface activity data through operational dashboards and notifications. The implementation integrated directly with Person Centred Software to align resident records with sensor data, and with Ascom teleCARE and Myco smartphones to deliver alerts and situational updates to staff devices, preserving clinical context for each event.
Operational scope was a single dementia care home within Wren Hall, where the system was used by care teams to monitor night time activity and mobility trends. Ascom SmartSense increased visibility into resident activity patterns and helped staff detect increases in falls and night time waking, outcomes documented in Ascom customer materials and press coverage, and these detection capabilities were embedded into daily care workflows and staff notification procedures.
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