List of athena Patient Engagement Customers
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United States
Since 2010, our global team of researchers has been studying athena Patient Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased athena Patient Engagement for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using athena Patient Engagement for Customer Engagement include: Privia Health, a United States based Healthcare organisation with 810 employees and revenues of $966.0 million, Tapestry 360 Health, a United States based Healthcare organisation with 310 employees and revenues of $39.0 million, TryOn Medical Partners, a United States based Healthcare organisation with 250 employees and revenues of $26.0 million, South Bend Orthopaedic, a United States based Healthcare organisation with 200 employees and revenues of $25.0 million and many others.
Contact us if you need a completed and verified list of companies using athena Patient Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The athena Patient Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Privia Health | Healthcare | 810 | $966M | United States | athenahealth | athena Patient Engagement | Customer Engagement | 2024 | n/a | In 2024, Privia Health implemented athena Patient Engagement, Apps Category "" to centralize automated patient outreach and scheduling workflows. The deployment leveraged existing athenaOne and athenahealth Population Health Outreach Manager capabilities to run automated patient outreach and drip campaigns across clinical sites, aligning patient engagement and scheduling operations with the new athena Patient Engagement application. Configuration focused on campaign automation and scheduling workflows, including targeted Medicare Annual Wellness Visit campaigns and care gap closure messaging. The implementation used campaign orchestration, CRM-style patient segmentation and automated appointment scheduling flows to reduce manual touchpoints and maintain continuity with population health outreach processes. Operational scope covered Mid Atlantic, New York, Georgia and Texas and reached 960 patients during the initial campaigns. The work affected patient engagement and scheduling functions, saved approximately two staff about 128 hours of manual outreach, and produced approximately a 30% improvement in patient engagement while delivering measurable care-gap closures and appointment scheduling outcomes without expanding staffing. | |
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South Bend Orthopaedic | Healthcare | 200 | $25M | United States | athenahealth | athena Patient Engagement | Customer Engagement | 2022 | n/a | In 2022, South Bend Orthopaedic implemented athena Patient Engagement. athena Patient Engagement is deployed as the athena Patient Portal on their website to provide patient access, appointment booking, secure patient messaging, and digital intake forms. Apps Category The deployment focused on front desk scheduling, patient intake, billing inquiry routing, and clinician communications, aligning patient-facing workflows with clinical operations. The portal is embedded on the practice website and interoperates with athenahealth platform routing for administrative and clinical notifications, with role based access controls configured for administrative and clinical staff. Governance centered on centralized portal administration and phased activation of patient channels to manage adoption and access policies. | |
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Tapestry 360 Health | Healthcare | 310 | $39M | United States | athenahealth | athena Patient Engagement | Customer Engagement | 2023 | n/a | In 2023, Tapestry 360 Health implemented athena Patient Engagement as part of an athenaOne go-live at the Chicago-area federally qualified health center. The athena Patient Engagement deployment addressed patient engagement/CRM for a diverse, multilingual community and prioritized digital access to results, secure messaging, and online payments. The project configured the athenaOne Patient Portal and aligned modules for patient messaging, results viewing, consent and enrollment workflows, and portal-based billing. Configuration included multilingual interface support and patient authentication flows to improve self-service, reducing administrative burden on front desk staff while improving patient access to clinical results and messaging. The implementation was integrated with the athenaOne clinical and billing stack to route messages, post results, and process portal payments through existing billing workflows. Operational coverage spanned front desk, billing, and clinical staff, with the patient engagement/CRM capabilities directly impacting scheduling, revenue collection, and patient communication. Tapestry 360 Health reported a 17.5% increase in patient portal adoption and an 18.5% increase in monthly payments via the portal after go-live, alongside stated reductions in administrative workload at patient intake and improved patient access to messaging and results. These outcomes reflect targeted use of athena Patient Engagement and the athenaOne Patient Portal to centralize digital patient interactions. | |
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Healthcare | 250 | $26M | United States | athenahealth | athena Patient Engagement | Customer Engagement | 2018 | n/a |
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Buyer Intent: Companies Evaluating athena Patient Engagement
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