List of Atos CX Platform Customers
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Since 2010, our global team of researchers has been studying Atos CX Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Atos CX Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Atos CX Platform for Customer Experience include: National Savings and Investments, a United Kingdom based Government organisation with 400 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Atos CX Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Atos CX Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
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National Savings and Investments | Government | 400 | $60M | United Kingdom | Atos | Atos CX Platform | Customer Experience | 1999 | n/a | In 1999 NS&I began outsourcing customer contact-centre services to Siemens Business Services, and Atos has since been National Savings and Investments' long-term outsourcing partner in the United Kingdom operating the Atos CX Platform for Customer Experience. National Savings and Investments uses the Atos CX Platform to centralize customer contact-centre delivery and broader CX services under a managed services model. Module usage inferred from public contract descriptions indicates deployment of contact-centre capabilities within the Atos CX Platform, including telephony and call routing, omnichannel customer engagement, case management and CRM-aligned agent desktops to support frontline customer service. Configuration emphasis is consistent with Customer Experience platforms, including workforce management, quality monitoring and service orchestration to maintain day-to-day contact-centre operations. Operational scope covers United Kingdom facing customer service operations for retail savings and government account management, governed through multiyear outsourcing contracts and contract extensions that define service levels and operational accountability. Outcomes explicitly reported include sustained managed CX operations delivered by Atos and Atos being selected to support NS&I's core systems modernisation under later agreements. |
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