List of Atos CX Platform Customers
Paris, 95877,
France
Since 2010, our global team of researchers has been studying Atos CX Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Atos CX Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Atos CX Platform for Customer Experience include: European Parliament Belgium, a Belgium based Government organisation with 3129 employees and revenues of $2.05 billion, Student Loans, a United Kingdom based Banking and Financial Services organisation with 2554 employees and revenues of $1.90 billion, National Savings and Investments, a United Kingdom based Government organisation with 400 employees and revenues of $60.0 million and many others.
Contact us if you need a completed and verified list of companies using Atos CX Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Atos CX Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
European Parliament Belgium | Government | 3129 | $2.1B | Belgium | Atos | Atos CX Platform | Customer Experience | 2016 | n/a |
In 2016, European Parliament Belgium implemented Atos CX Platform. The deployment was part of the Jahia CMS DXP programme and falls within the Customer Experience category, targeting consolidation of numerous internet and intranet sites across Brussels and Strasbourg.
Atos Luxembourg PSF acted as project and implementation partner delivering DXP CMS managed services with an emphasis on site consolidation, server reduction and accelerated deployment pipelines to improve the Parliament's digital customer experience. The Atos CX Platform was applied to portal and intranet publishing workflows, content management operations and digital experience orchestration, while governance relied on centralized managed services and programme-level implementation oversight by Atos. This work ties European Parliament Belgium, Atos CX Platform and Customer Experience to core web communications and internal collaboration functions.
|
 |
National Savings and Investments | Government | 400 | $60M | United Kingdom | Atos | Atos CX Platform | Customer Experience | 2012 | n/a |
In 1999 NS&I began outsourcing customer contact-centre services to Siemens Business Services, and Atos has since been National Savings and Investments' long-term outsourcing partner in the United Kingdom operating the Atos CX Platform for Customer Experience. National Savings and Investments uses the Atos CX Platform to centralize customer contact-centre delivery and broader CX services under a managed services model.
Module usage inferred from public contract descriptions indicates deployment of contact-centre capabilities within the Atos CX Platform, including telephony and call routing, omnichannel customer engagement, case management and CRM-aligned agent desktops to support frontline customer service. Configuration emphasis is consistent with Customer Experience platforms, including workforce management, quality monitoring and service orchestration to maintain day-to-day contact-centre operations.
Operational scope covers United Kingdom facing customer service operations for retail savings and government account management, governed through multiyear outsourcing contracts and contract extensions that define service levels and operational accountability. Outcomes explicitly reported include sustained managed CX operations delivered by Atos and Atos being selected to support NS&I's core systems modernisation under later agreements.
|
 |
Student Loans | Banking and Financial Services | 2554 | $1.9B | United Kingdom | Atos | Atos CX Platform | Customer Experience | 2020 | n/a |
In 2020, Student Loans Company appointed Atos as Strategic Partner to provision the Atos CX Platform in the Customer Experience category. The engagement explicitly covers delivery of customer-facing systems and digital interfaces across the United Kingdom, with work focused on CRM and portal channels supporting borrower interactions.
Atos was contracted to provide Customer Software Delivery and Customer Enablement Services, and the scope names development, maintenance and support of SLC customer-facing systems. Public statements infer the use of Atos CX Platform and associated CX and DX modules to configure portal workflows, customer interaction handling, and digital channel orchestration. Configuration efforts emphasized application-level capabilities consistent with Customer Experience platforms, including portal management, interaction routing, and digital experience modules.
Operational coverage is centered on SLC customer-facing and digital experience functions in the UK, impacting customer service operations, CRM-related teams, and digital channel owners. The Atos CX Platform was applied to SLC customer portals and interaction touchpoints to unify digital experience capabilities under a vendor-delivered platform approach.
Governance for the engagement assigns Atos responsibility for the software delivery lifecycle, ongoing maintenance and support, and customer enablement activities with SLC staff. The arrangement positions Atos as the strategic provider of platform updates, operational run services, and enablement of SLC teams to operate customer-facing systems.
|
Buyer Intent: Companies Evaluating Atos CX Platform
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||